The customer service lady was fine but the order arrived about 3 weeks late. I can live with that, it happens. What really bothered me is that both men delivered the item to my bedroom as I would not... Ver mais
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Leia as opiniões dos outros
I bought a Hilton Orthopedic mattress and am very impressed with it at the moment I would have given five stars but have only had it for a week. It has helped with my back pain in just a short period... Ver mais
A empresa respondeu
An email informed me of date and approximate time of delivery. A text gave me a 30 minute alert of arrival. The two men who delivered the bed were helpful, courteous and polite. Highly recommended
A empresa respondeu
Great communications nice, clean, smart, delivery men, very courteous and everyone did what they committed to. We have as a result gone ahead and ordered more goods from the same place - could not fa... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Built on Experience. Designed to Work — After 20 years in retail and delivery, we’d seen what doesn’t work — from confused tracking links to radio-silent couriers and frustrated customers. We then built Duo Delivery. Not to “disrupt” the market. Just to fix it. Today, we deliver hundreds of beds and mattresses every day across the UK — with tracking that’s accurate, support that’s real, and service options that respect your home and your time.
Informações de contacto
Wide Lane, Morley, LS9 7TU, Leeds, Reino Unido
- 0333 366 0395
- info@duodelivery.co.uk
- duodelivery.co.uk
3,6
Aceitável
55 opiniões
Respondeu a 11% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Delivery time was notified and kept to
Delivery time was notified and kept to, delivery team friendly, efficient and fast. Great job 👏
11 de setembro de 2025
Opinião espontânea
Delivery slightly later than scheduled…
Delivery slightly later than scheduled but it wasn't a problem. The couple were helpful and efficient. No isdues
9 de setembro de 2025
Opinião espontânea
Everything went smoothly and on…
Everything went smoothly and on time very happy with the overall delivery
12 de setembro de 2025
Opinião espontânea
Delivered at the time promised
The bed was delivered at the time specified and to carried to the room of choice.
We received a call from the delivery team giving us an estimated arrival time.
Both of the delivery team members were polite and efficient
11 de setembro de 2025
Opinião espontânea
Fantastic service from start to finish
Fantastic service from start to finish, delivery men were also extremely helpful.
11 de setembro de 2025
Opinião espontânea
Ordering was so easy
Ordering was so easy. Delivery was really quick & kept updated on the day regularly as to when they would get to me. Delivery men were really nice & polite. They were happy to put my order wherever I wanted it to go. Highly recommend Ordering from this company
11 de setembro de 2025
Opinião espontânea
Delivery chaps were polite
Delivery chaps were polite, helpful & friendly. Put our item in the correct room and were respectful.
19 de setembro de 2025
Opinião espontânea
Excellent service
Arrived on time. Very courteous polite drivers, delivered to the room of my choice.
12 de setembro de 2025
Opinião espontânea
Excellent service all round.
Excellent service all round.
Timely communication
Polite and courteous delivery man
11 de setembro de 2025
Opinião espontânea
Smooth
Smooth, very professional and good customer service! Delivery very prompt and they offered to place mattress in place! Call to confirm delivery time.
11 de setembro de 2025
Opinião espontânea
The couriers were very professional and…
The couriers were very professional and polite with my mattress and brought it up to the room of choice. Very impressed with the service.
4 de setembro de 2025
Opinião espontânea
Total shambles and a bunch of liars
Total shambles and a bunch of liars! meant to deliver on Wednesday, no delivery, meant to deliver on Thursday, no delivery and a bunch of lies into the bargain. I will definitely see them in small claims court for my expenses!!!!
31 de julho de 2025
Opinião espontânea
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