the customer service, its seriously unmatched. they are sooo kind and you can truly tell they care about their customers. i am sooo happy with every aspect of this purchase. thank you again!!!... Ver mais
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the customer service, its seriously unmatched. they are sooo kind and you can truly tell they care about their customers. i am sooo happy with every aspect of this purchase. thank you again!!!... Ver mais
A empresa respondeu
Absolutely outstanding quality and service! The diamond ring Parth and his team created was absolutely exquisite. The craftsmanship was exceptional, and the customer service was second to none... Ver mais
A empresa respondeu
“Loved working with Dvick Jewels. They were so fast, responsive, and genuinely lovely to communicate with throughout the process. They kept me in the loop every step of the way, which I really appreci... Ver mais
A empresa respondeu
Excellent product. Very responsive, incredible quality and transparent through every step of the process. Would absolutely recommend! Very good pricing for a high end product. Great costumer service t... Ver mais
A empresa respondeu
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de um mês
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Excellent experience from start to finish. The communication was fast and professional, and the ring is absolutely beautiful with outstanding craftsmanship. It looks even better than the photos, and the quality exceeded my expectations. I highly recommend Dvik Jewels and would happily buy from them again.

Resposta da Dvik Jewels
Bought my wife a birthday gift. Paid around $1650 for a necklace. It has been over 20 days since they processed and posted payment on my credit card, and while they can send me repeated videos of 'my necklace' they will not provide me a tracking number.
This after sending me 12 different emails, one of which was a request to confirm my date of birth....?
Avoid these people. Something is up. Dvik is either a credit card shell game, a fake/false product scam or an identity theft information ring.
Which normal 'jeweller' has time to email customers 12 different ways to Sunday, send you multiple pictures and videos of 'your necklace'......but after 20 days since purchase, still cannot put the necklace in a box and call UPS?

Resposta da Dvik Jewels
the customer service, its seriously unmatched. they are sooo kind and you can truly tell they care about their customers.
i am sooo happy with every aspect of this purchase.
thank you again!!!!

Resposta da Dvik Jewels
Their communication throughout the manufacturing process was wonderful! The earrings are beautiful and lovely ok just like the picture on their website! I would recommend them without reservation!

Resposta da Dvik Jewels
Excellent communication, I knew exactly what was happening when. My ring arrived and it is beautiful, exactly how it looks on the website and fits perfectly. Would highly recommend

Resposta da Dvik Jewels
Excellent product. Very responsive, incredible quality and transparent through every step of the process. Would absolutely recommend! Very good pricing for a high end product. Great costumer service too.

Resposta da Dvik Jewels
So happy with my piece and I love that you keep the customer aware of every step of the process!

Resposta da Dvik Jewels
Absolutely outstanding quality and service!
The diamond ring Parth and his team created was absolutely exquisite. The craftsmanship was exceptional, and the customer service was second to none. Parth kept me informed throughout every step of the process, and at my request, he even recommended a different diamond that would make the design stand out even more. He was absolutely right—it made all the difference.
We were under a tight deadline because my son decided to propose before he and his fiancée moved. Not only did Parth and his team complete the ring on time, they finished it nearly two weeks ahead of schedule!
Outstanding work, guys! You've earned a customer for life, and now that I've seen what you're capable of, you'll definitely be getting more of my business.

Resposta da Dvik Jewels

Resposta da Dvik Jewels
Customer service was always prompt and available.
My ring is beautiful
I'm very pleased with the quality
Will definitely purchase again.

Resposta da Dvik Jewels
Amazing! Love my pieces so much. Highly recommend working with Dvik for all your jewelry needs. Customer service is fantastic and quality of work is top notch. Can’t wait to order more from them!

Resposta da Dvik Jewels

Resposta da Dvik Jewels
Absolutely Outstanding Service and Quality!
I was hesitant to buy jewelry online, but Dvik Jewelers exceeded every expectation. They are, by far, the most professional and courteous jewelers I've dealt with—whether online or in a traditional brick-and-mortar store.
Parth and his team went out of their way to design a custom, high-end engagement ring for us, and they completed it two weeks ahead of schedule. At no point did they try to upsell us. They offered recommendations only when we asked for them, which we greatly appreciated.
Their communication throughout the entire process was superb. The craftsmanship, professionalism, and customer service were truly exceptional.
It simply doesn't get any better than this.

Resposta da Dvik Jewels
They kept in touch through the whole process. It was delivered when they said it would. The product is beautiful.

Resposta da Dvik Jewels
Seller kept me informed with every step of the process with pictures and video. The bracelet arrived quickly when shipped. The bracelet is absolutely stunning-beautiful sparkly stones, excellent workmanship, and one to treasure for many years to come,

Resposta da Dvik Jewels
Stunning earrings and excellent customer service! Highly recommended!

Resposta da Dvik Jewels
Communication was prompt and helpful. There was regular updates on my purchase as it was being made.

Resposta da Dvik Jewels
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