the customer service, its seriously unmatched. they are sooo kind and you can truly tell they care about their customers. i am sooo happy with every aspect of this purchase. thank you again!!!... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
the customer service, its seriously unmatched. they are sooo kind and you can truly tell they care about their customers. i am sooo happy with every aspect of this purchase. thank you again!!!... Ver mais
A empresa respondeu
Absolutely outstanding quality and service! The diamond ring Parth and his team created was absolutely exquisite. The craftsmanship was exceptional, and the customer service was second to none... Ver mais
A empresa respondeu
“Loved working with Dvick Jewels. They were so fast, responsive, and genuinely lovely to communicate with throughout the process. They kept me in the loop every step of the way, which I really appreci... Ver mais
A empresa respondeu
Excellent product. Very responsive, incredible quality and transparent through every step of the process. Would absolutely recommend! Very good pricing for a high end product. Great costumer service t... Ver mais
A empresa respondeu
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing. Customer service is outstanding. The quality of their diamonds is amazing 100% trustworthy they reach out and even update you throughout the whole process of every piece. They provide certifications and confirm that you are content with every step of the process.

Resposta da Dvik Jewels
Fabulous customer service experience. Stunning product, amazing quality. They go extra mile to satisfy their customers. Will definitely order more and spread the word to my family and friends. Thank you!

Resposta da Dvik Jewels
A most impressive experience with this company!
They sent me weekly updates, pictures of my ring, and shipping information!
My ring is beautiful!
Thank you Dvik!!

Resposta da Dvik Jewels
“Loved working with Dvick Jewels. They were so fast, responsive, and genuinely lovely to communicate with throughout the process. They kept me in the loop every step of the way, which I really appreciated. As someone who also works in the jewelry industry, I’m pretty selective about sourcing — especially for personal projects — and I fully trusted them with sourcing lab gems for me. Such a smooth experience overall and I’d happily recommend them.”

Resposta da Dvik Jewels
They were amazing from start to finish! Great communication as they made the stones and ring. It’s even more beautiful in person! She absolutely loves it.

Resposta da Dvik Jewels
A truly beautiful and elegant ring. To be cherished forever. Great quality and craftsmanship. Frequent updates and care throughout the entire creation and manufacturing process!

Resposta da Dvik Jewels
I bought my ring as a second for my original engagement ring. Although I thought my Dvik ring is beautiful, I was astounded when I put it by side with my identical original $29,000 ring. The only difference is the center stone in my original ring is larger ( hence the $29,0000 price tag). Both stones are VV2 Can YOU tell the difference?😉

Resposta da Dvik Jewels
Parth was in contact with me from the time I placed my order. I received updates on my earrings continuously, explaining what was happening. I never had to wonder where my order was. Best customer service I’ve ever received. I absolutely love my earrings. I highly recommend.

Resposta da Dvik Jewels
I ordered two pairs of earrings and a bracelet. They are made to order so it does take some time to get the items so take that into account when ordering. The wait is worth it. I am pleased with both the communication and quality of the items. I would order again in the future. Very happy with my purchase.

Resposta da Dvik Jewels
The bracelet is perfect and a real master piece. The best part is the customer service: frequent update, always ready to answer and to find a solution. Recommended 100%!

Resposta da Dvik Jewels
Great customer service and the quality of my pieces have all been stunning. I had several pieces purchased and a custom ring made and the communication for each item was very thorough and easy to convey changes and adjustments. Will use them again in future!

Resposta da Dvik Jewels
The best ever shopping experience! They make sure to update you throughout the process and stay on top of everything. Extremely satisfied with the jewelry I get from these guys amazing quality and great prices! Thank you guys

Resposta da Dvik Jewels
If I could give 0 stars I would.
BEWARE - you should add at least 1.5 months to their estimated delivery date.
It has been 2 months since ordering a pair of earrings and they have still not replied.
So many random emails about the item progressing to next stages in their process but zero accountability for the insanely delayed delivery time.
Do not buy.

Resposta da Dvik Jewels
Not only are these top quality lab grown earrings, they have the best customer service. I will be ordering everything from them! They email you every update, and I have never had better customer service even in the high end jewelry world.

Resposta da Dvik Jewels
Purchased a set of earrings from Dvik and was very pleased with them. Affordable and high quality.

Resposta da Dvik Jewels
Beautiful diamond earrings with IGI certification for an amazing price. Dvik Jewels was very communicative throughout the process. Will purchase from this jeweler again in the future.

Resposta da Dvik Jewels
I appreciated the email updates. I like that this ring was made for me.

Resposta da Dvik Jewels
Customer service was great. They communicated every step of the way. The diamond was beautiful!

Resposta da Dvik Jewels
I love my ring. It’s so beautiful. Dvik Jewels did an awesome job and updated me every step of the process.

Resposta da Dvik Jewels
Very easy to contact and get in touch with, was able to customize for free, and got a great deal. The process was very smooth and they kept me informed every step of the way. The end result was perfect as well. Such a high quality piece.

Resposta da Dvik Jewels
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