VEHICLE REGISTRATION SERVICES Opiniões 

400
•
TrustScore: 4.5 em 5

4,5

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Classificada 5 em 5 estrelas

After so many on line forums suggested that registering an imported car with the DVLA could be a “nightmare experience”, I decided to use VRS (DVLA Advice) to navigate the process for us. An excellent... Ver mais

Classificada 5 em 5 estrelas

Helpful knowledgeable website/people in a sector that can be a proper minefield! Highly recommended, but need to be patient with them as they are quite busy!

Classificada 1 em 5 estrelas

Total scam. Not sure how a company like this can still exist and operate. They are basically copying the info you provide to them into a template and they send it back to you. Once you complain ab... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing experience with Vehicle Registration Services. Each step was well explained and efficient. Thanks again to Mick! He was super efficient to send out documents to DVLA and could register my car... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de autocarros e carruagens

Informação fornecida por diversas fontes externas

Vehicle registration help and services, forms, reports and advice. Advice and help on all UK DVLA matters and problems. For all cars, vans, trucks and 2 wheelers, Quad Bikes and all other vehicles, plus trailers and caravans. Any vehicle, any origin... we are here to research, advise and report on your vehicle in your pursuit of registration and re-registration (licensing). We operate in favour of vehicle owners and importers/exporters working through red tape and administrative problems.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

400 opiniões

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4,5

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(400)

9 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent 100%

I always use this company for my certificates of conformity and have always had a brilliant experience.
David and all the team endeavour to deliver their services extremly precisely and rapidly.
It's so easy and stressless to be able to actually contact their customer service and speak to a human!
If you're looking for experience and punctuality this is definately the company to contact.
I recommend 100% without a doubt.

6 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Have used the company a few times before won't use again

Have used the company a few times before. The first time was straight forward and reasonably priced. The second time I used to get the nova and road registered paid the fee and then wanted more money i grudgingly paid for it and was pretty expensive. My last experience was for the nova i paid the £108 thinking that was it. A few weeks later I received a email saying the service i needed would be £288 as there was no record of the bike coming in the uk. I said it was too expensive another email arrived saying they could do it at cost for £144. Still too expensive so I got a email saying i had to pay £35 cancellation fee. I emailed the correct person about the nova only to be told the nova was done in 2018. Mind how you go using the company.

26 de outubro de 2024
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logótipo da VEHICLE REGISTRATION SERVICES

Resposta da VEHICLE REGISTRATION SERVICES

Vehicle Make and Model: Honda tlr200
Vehicle VIN (chassis number): MD09-5100661
Year of manufacture: 1986

You came to us asking for an HMRC clearance for the above vehicle.

Your account is all correct, apart from the last part. There was no HMRC NOVA in place and we had that confirmed by HMRC before we quoted you (on a pro forma quotation) for obtaining a Late Declaration for £288 including VAT. Your lack of vehicle history and information about its history led to the quotation. As a quotation it was optional, and that is standard procedure for us. We are here to offer options to people who buy grey and undeclared imports with no paperwork. You did accept the 50% discounted quotation but then changed your mind, hence the cancellation fee.

According to our records you paid the £35 cancellation fee and notified us by email you had made the payment.

So there isn't really a problem here is there?

All we try to do in situations like yours is offer options and quotations for people having trouble registering vehicles in the UK. So thank you for your custom but we don't value your critical review which is unnecessary and in fact untrue (unless HMRC misinformed us right at the beginning, with is not impossible but very unlikely).

Classificada 5 em 5 estrelas

Great Service as always

Great Service as always. We use them on our bulk business for vehicles going out of the UK and we've just renewed the service without issue. Highly recommended.

13 de novembro de 2024
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Resposta da VEHICLE REGISTRATION SERVICES

Thank you for taking the time to leave your review. And thank you for your continued business.

Classificada 1 em 5 estrelas

Scammed out of £300+ for a vehicle…

Scammed out of £300+ for a vehicle registration service, hidden undisclosed fees, not responding to emails. I will now have to recover the money through the small claims court.

'update' in response to your reply below, you do have a customer with this issue, but im obviously not going to use my real name on here so i'll elaborate a little on the situation.

Payment up front, then refused to carry out the work, no further responses from emails, all phone numbers tried and attempts to contact you (using all your business alias') go unanswered.

As i said, terrible company (and individual) to deal with, extremely unprofessional (and abusive)

I will get my money back one way or another.

31 de outubro de 2024
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Resposta da VEHICLE REGISTRATION SERVICES

Fully refunded order, at the request of the customer, who cancelled the service.

We don't have a customer named Out-of-pocket but we do know who you are. The £300 included our Vehicle Registration Service, VAT, and the DVLA fees. It has all been refunded to you.

You asked us to register your new (2024)
AdmitJet Armor Chinese electric bike. But you have no paperwork whatsoever and no proof of import. That makes things difficult and it may well be stolen. You didn't like the way we communicated with you, and you didn't like being told the bare facts about lack of paperwork, and you cancelled the service. Complete waste of time. You also lied about the Kilowattage of the bike.

Any potential customer concerned about this review can please contact us so we can explain what happened and why this individual became disgruntled and paranoid. We will also provide graphic proof of the refunds made to the person who shall be named by way of the proof of refunds.

Classificada 5 em 5 estrelas

Starts with money up front,and then a…

Starts with money up front,and then a bit more for other services.All seems ‘one sided’ at first.
David pointed out my lack of understanding.
But for all the doubts,my rather complicated NOVA was successful enough to complete a registration.
Thank you David as you have to deal with HMRC,DVLA,etc on a daily basis. Thank God I don’t.

13 de setembro de 2024
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Resposta da VEHICLE REGISTRATION SERVICES

Thank you very much for leaving this review. We are genuinely very sorry for any misunderstanding or frustration you experienced. Thank you for your business and thank you for your patience

Classificada 5 em 5 estrelas

Long and tedious process

I've imported a classic bike from USA, and struggle to have it registered as I had no admin knowledge to do it.
Eventually I searched the web and found VEHICLE REGISTRATION SERVICES and reluctantly decided to have a go and try. Sent an email, had almost an instant reply which made me suspicious (scam), asking me to pay a fee to start.
From there on there was a few blips, misunderstandings, as this company uses a very blunt approach when it comes to communication, which increased my suspicious of scamming.
I must admit that I had almost nothing and they had to do all the process of acquiring documents for me, so it was a process of paying invoice after invoice without much plan in place, in my mind.
It came to a point where I had to ask my wife to take over as anxiety was affecting me.
Eventually after invoices paid and I had an email saying that the process was ready to be sent to DVLA and I received my V5 in the post around 2 weeks later.
I want to praise this team as they walk the extra mile for you and perform to do what they are being paid for. Was a long and tedious process but they done it. Thank you very much

2 de setembro de 2024
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Resposta da VEHICLE REGISTRATION SERVICES

This is a very useful review for our future customers. Thank you very much for taking the time to detail your experience. Unfortunately procedures with vehicles in certain circumstances can be very lengthy and tedious with the DVLA and HMRC. We work all the way to the end result and it is true that it can be very frustrating along the way.

We can register a vehicle in any circumstances, such as no paperwork, no history and no import records. But, admittedly, accumulation of the right paperwork by us and clearing things with the authorities does lead to long delays. We do try to explain this to customers along the way but sometimes the blunt approach and our simple "trust us to complete our work" can lead to anxiety and worry on the part of the customer. We will try to improve that. In the meantime, thank you again for your patience and trust and happy motoring.

Classificada 5 em 5 estrelas

Imported Motorcycle NOVA/Customs Clearance

I had to get a Nova/ customs clearance for my motorcycle prior to registering it and they got me the absolute best outcome possible. Honestly cannot recommend enough. Prompt updates at every stage and a special thanks to David - I read back over our communication (via email) and I’m embarrassed how rude I was when I didn’t understand the process. You were very polite and patient with me and explained it in depth so I could understand. This bike means a lot to me so a massive THANKS! Please do not hesitate to use this company.

Greig Davies

8 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service, first class company, thanks for your stress free service,

14 de maio de 2024
Opinião espontânea
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Resposta da VEHICLE REGISTRATION SERVICES

Thank you very much for taking the time to leave this review. Happy motoring

Classificada 5 em 5 estrelas

They are a great company

They are a great company. Very fast and efficient. Will certainly use again for future exports.

15 de abril de 2024
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Resposta da VEHICLE REGISTRATION SERVICES

Thank you for this review and thank you very much for your custom.

Classificada 1 em 5 estrelas

What a ripoff

What a ripoff. I ostensibly paid for a copy of the Certificate of Conformity with all the information provided therein. They just sent me back the information that I had provided to them.
Under no circumstances engage with this chap.
He’s obviously a …. and probably dyslexic to boot.
Despite the reply to my review given by these merchants I specifically asked and paid for a copy of the Certificate of Conformity in the first and second emails I sent to them. I had already downloaded the document V355/5 which provides in great detail how to complete form V55/5. What I requested and paid for was the Certificate of Conformity which contains all the information required for its completion. This has demonstrably not been forthcoming. As to the suggestion that I should read the small print ie caveat emptor, well that really says it all about these Herberts.
And whoever replied to this review is obviously a condescending, supercilious, pusillanimous doo dah.

6 de abril de 2024
Opinião espontânea
logótipo da VEHICLE REGISTRATION SERVICES

Resposta da VEHICLE REGISTRATION SERVICES

Dear Sir,

Product service £95 plus VAT: https://www.dvlaadvice.co.uk/certificate_of_conformity_2023-95.htm

We will take your comments on board. However, to answer your question, we charge a fixed price to furnish people with the ability to fill in the V55/5 form. You are quite right that the information the registrant has is sometimes or usually what they need. But they see this complicated form (the V55/5 form) and do not know how to transfer the information they have on to the V55 form, and what will be adequate, etc etc. When such people are searching and land on our web site, they see the option to order a document ‘to fill in the V55/5 registration form’. That is an option on the web order form that you (the buyer) has to select and submit, which you did. In addition to this we have descriptions that state what our documents do and don’t do and terms and conditions that describe in very great detail what we do and what we are selling as services and products.

We are sorry you feel you purchased something for a use that you chose/selected but now feel you didn’t want. Unfortunately, it is impossible for us to channel potential customers any more than we do and we rely on customers to choose the products they want or contact us for advice.

Classificada 5 em 5 estrelas

First Class Service

I asked DVLAAdvice to navigate the processes if getting HMRC clearance for my car and then registering it in the UK via DVLA.
So pleased I chose DVLAAdvice. They were brilliant. Friendly, extremely helpful and very professional. Everything done via email. A huge bonus!
Don't hesitate to contact them.

Mary Robinson

16 de março de 2024
Opinião espontânea
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Resposta da VEHICLE REGISTRATION SERVICES

Very kind words. Thank you very much for being such a patient and good customer and best of luck for your future in the UK

Classificada 1 em 5 estrelas

Notwithstanding the seriousness…

Notwithstanding the seriousness of our complaint my wife and I have previously logged on this site about our experience with this company (individual?), we have not even been contacted by them to address our grievous issues. And this after the company stated on this site that the our previous comments about our distressing experience were totally untrue! Talk about “rubbing salt into the wound”! We are pensioners and have lost a significant amount of money and have been refused the return of our ORIGINAL vehicle registration certificate. As a result we have been denied the use of our car for nearly three months (unable to register our vehicle without this documentation). Absolutely despicable! Should anyone be considering engaging their services then caveat emptor. Stay COMPLETELY CLEAR of this entity to avoid being “taken to the cleaners”. Oh dear….

20 de dezembro de 2023
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Resposta da VEHICLE REGISTRATION SERVICES

Another review by the same person. So it is the same response: Not a true account of what happened. Not at all.

Classificada 5 em 5 estrelas

Amazing service

I have used this company several times over the years for vehicle documents and registration services and always found them efficient and helpful.

I recommend the VRS/Eurocert team for efficiency and good customer service.

Did the job for me and I was very happy. Will use again

Thank you for your services. Got the certificate of conformity in good time

3 de janeiro de 2024
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Resposta da VEHICLE REGISTRATION SERVICES

Thank you for being a good repeat customer. Thanks for your business and we appreciate you taking the time to leave this review

Classificada 1 em 5 estrelas

No service provided but refused to refund fee

I requested help to register my imported motorcycle. I paid the 210 pound fee. They sent me an email telling me what was required. Within 3 months of this I advised this company, for mechanical reasons, it would be a long time before it would get a WOF, so it fell at the first hurdle, so I could not proceed. I requested you to stop, then a refund. Since then I have followed up at least 10 times with no response. The company has now ghosted me. When I have talked to the main guy on the phone he has been mostly rude and arrogant. Go elsewhere.

RESPONSE TO COMPANY RESPONSE: It is true that you did a first motorcycle for me. My review was on the second motorcycle. I have email evidence advising you the bike could not get an MOT and to stop work (sent to you only 3 months after I paid you the fees). The rest of your response demonstrates your bad attitude and poor customer service. Amazing that you responded to my review immediately, but could not give me the courtesy of one response to my many emails requesting a refund. On what reasonable basis do you justify keeping 210 pounds for sending me one or two emails? You provided next to no service for me.

10 de março de 2023
Opinião espontânea
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Resposta da VEHICLE REGISTRATION SERVICES

Hello. Actually you ordered two Vehicle Registration Services from us in March 2022 for two different imported motorbikes. The first one, you had no paperwork for, but we got that UK registered for you after a lot of patience at our end while you elected to get your own proof of year (rather than allow us to get it for you). The second one you did not have any paperwork whatsoever and no chance at the time of an MOT test pass (which we need by law and procedure, for the DVLA). You told us to wait, we waited, and waited, and sent reminders, and sent reminders.

More than a year and a half later you contacted us, in quite a presumptious manner, demanding immediate service and expected us to to remember you and your motorcycle details etc. It doesn't work like that I'm afraid. Our service contract had long since timed out. Our service usually is completeed within 3 days, and then the DVLA take about 4 weeks to issue the UK V5C. Please see our website and terms and conditions about this. We would be happy to start the job all over again for you but I am afraid you would have to pay for the service to be started all over again.

Classificada 5 em 5 estrelas

Saab 9-5 2.0t Estate COC EMISSIONS for…

Saab 9-5 2.0t Estate COC EMISSIONS for ULEZ

Thanks to dvlaadvice.co.uk and their prompt & efficient service, they provided me with the required certificate to verify that my car is in fact ULEZ compliant.
I highly recommend this company

21 de outubro de 2023
Opinião espontânea
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Resposta da VEHICLE REGISTRATION SERVICES

Thank you very much Glen for taking the time to leave us this review. Glad it got exempted for you.

Classificada 5 em 5 estrelas

Imported Vehicle Registration

It was a great experience overall. Mike has been very supportive throughout the process. Getting an imported car registered in the Great Britain is a hassle but Mike helped me get through all hurdles with ease. Just book a service and relax.

22 de novembro de 2023
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Resposta da VEHICLE REGISTRATION SERVICES

Thank you very much for leaving this kind review. Seasons greetings and Happy New Year.

Classificada 5 em 5 estrelas

Amazing experience with VRS

Amazing experience with Vehicle Registration Services. Each step was well explained and efficient. Thanks again to Mick! He was super efficient to send out documents to DVLA and could register my car within a week. If you want to avoid problems with DVLA and long delays, I strongly recommend this company.

26 de novembro de 2023
Opinião espontânea
logótipo da VEHICLE REGISTRATION SERVICES

Resposta da VEHICLE REGISTRATION SERVICES

Thank you very much indeed for this kind and thoughtful review. Hope to have you back someday if you have any other vehicle registration or vehicle import needs. Thanks for your business.

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