DWP Housing Partnership  Opiniões 66

TrustScore: 4 em 5

4,0

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Classificada 5 em 5 estrelas

My experience with DWP in Bournemouth has been exceptional, all thanks to the incredible support from Emily. She managed the entire leasing process with the highest level of efficiency and professiona... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

My experience of this places staff was so bad that the review i left before they wouldnt even publish. Im determined to shame this company after their appaling behaviour. A man called "colt" which i t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Emily Walker wow what an amazing person. Always smiling happy to help pleasure to deal with and she treats you like a person no matter what your situation is. Also the management let me use there char... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I feel I won the jackpot when DWP contacted me for a viewing, more so when I went for the viewing. Flat is in immaculate condition, modern and extremely clean. Surroundings are in perfect condition an... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa gestora de propriedades
  2. Promotor imobiliário

Escrito pela empresa

As a private landlord we have built our portfolio over the years from the first small house we bought in Poole in 1985, to the portfolio we have today of over 3000 units. All our properties are managed by us, employing more than 100 staff, the business offers a number of different in-house services; we have a dedicated maintenance department, a team of professional lettings advisors and staff specialising in debt management and financial support. Everything you need under one roof, ultimately, we want our tenants to be happy in their homes!


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

66 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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Classificada 5 em 5 estrelas

I've live in a dwp property for almost…

I've live in a dwp property for almost 11 years these guys have always been good to me I've just had a painter sent in to do my celling and his name is Lewis he so bloody polite and lovely listen to you and very trustworthy they should be very proud of him well done Lewis great job 👏 can't wait to see it all done now thank u

14 de maio de 2025
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Resposta da DWP Housing Partnership

Hello Tracy, thank you for your 5 star review. We will ensure that your praise is given to Lewis. All the best, DWP Housing.

Classificada 5 em 5 estrelas

DWP are a godsend!

Thanks to the lovely Michelle, the lettings team & their manager striving to find myself & my doggies a suitable home, I avoided being made street homeless by my previous landlord. It was a horribly stressful time and, at one point, I thought all hope was lost until Michelle, in the nick of time, found me my new flat. I had to wait a couple of months before I could move in as it was being completely renovated but it was so worth the wait as I now have a brand spanking new home - new kitchen, bathroom, flooring, boiler etc - it’s been beautifully done & impressively finished and it’s probably the nicest property I’ve ever rented. And the service is second to none; not just from Michelle but maintenance too. The day after I moved in, I noticed a leak under the sink and within 24hrs of reporting it to DWP Maintenance, the very friendly Dan showed up to fix it. Sorted! And to top it all off, the rent is incredibly affordable - just goes to show really that you do not need to pay rent through the nose to live in a lovely home!
I honestly couldn’t be happier or more grateful to DWP but especially Michelle who has been a godsend - thank you from me & the furbabies. We will always be in your debt!

16 de abril de 2025
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Classificada 5 em 5 estrelas

Great service

First time renters with these guys & cannot fault them at all. Michelle. A was our go to point from registering with them to viewing a property & moving in. Every step of the way she kept us updated, always at the end of the phone if we had any Q's & a friendly proffesional approach. Totally takes the stress out of moving.

1 de abril de 2025
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Resposta da DWP Housing Partnership

Hello Pete, thank you for taking the time to review us. We will pass your message onto Michelle. All the best, DWP Housing.

Classificada 5 em 5 estrelas

I would highly recommend DWP Housing

I would highly recommend DWP Housing, I’ve just moved into a beautiful flat.
They explain everything you need to know and are very helpful.

21 de janeiro de 2025
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Resposta da DWP Housing Partnership

Hi Andrew, thank you for taking the time to leave us a review. Glad you are happy with your new flat. All the best, DWP Housing.

Classificada 1 em 5 estrelas

Totally discusged with DWP housing i…

Totally discusged with DWP housing i haven't been able pay rent for few months due to fruad on my partners account i have just not paid just cant as takes halifax take 45 days to investigate. So can't pay rent as will not relzise money. I struggle badly with combat ptsd from army we both have sent proof of the banks issue. And that it's not just us not paying. They no my background with ptsd that I struggle with but turned up today say in 2 weeks there going to court to evict me and my partner but knowing I have issues never spoke to me about it just brought letter and went away leaving me in a state now we no why so many veterans are on the streets and with bad help I will no survive 💔

22 de janeiro de 2025
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Resposta da DWP Housing Partnership

Hi Fraser e, if you would like to discuss this further please call the rent team on 01202 301244 or email into info@dwphousing.co.uk. Ultimately DWP Housing want to help you sustain your tenancy and eviction will only take place if we have exhausted all other options with our tenants. Kind regards, DWP Housing.

Classificada 5 em 5 estrelas

Michelle A was very helpful and lovely…

Michelle A was very helpful and lovely made the process from start to finish very stressfree and easy, I was over the moon when she rang me to arrange a viewing. Me and my 4 month old baby now have a place we can call home! Thank you Michelle
The maintenance team including the admin team that raised my ticket have also been very helpful and quick and lovely

12 de dezembro de 2024
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Resposta da DWP Housing Partnership

Hi Jasmine, we will be sure to pass your thanks onto Michelle. Great to hear the team have been so helpful, thank you for leaving us a 5* review! All the best, DWP Housing.

Classificada 5 em 5 estrelas

Very nice apartment as it was newly…

Very nice apartment as it was newly refurbished. Thanks to Emily walker as she was helpful all through our waiting time. Recommended DWP to my friends as they have got nice and relatively affordable apartments.

29 de novembro de 2024
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Resposta da DWP Housing Partnership

Hello Afolakemi Esther, thank you for reviewing us! We will pass your thanks onto Emily & the lettings team. Take care, DWP Housing.

Classificada 5 em 5 estrelas

Good Times Ahead

I feel I won the jackpot when DWP contacted me for a viewing, more so when I went for the viewing. Flat is in immaculate condition, modern and extremely clean. Surroundings are in perfect condition and it feels very peaceful. I have to give extra praise to Emily Walker at the office, explained everything patiently and any paperwork required or questions she will reply same day. Very friendly staff . Highly recommend, I am a very very happy tenant

21 de novembro de 2024
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Resposta da DWP Housing Partnership

Hi Jessicaonly, Thank you for taking the time to leave us such a great review. We are so happy you love your new flat! All the best, DWP Housing

Classificada 5 em 5 estrelas

The process of renting with Dave Wells…

The process of renting with Dave Wells was straight forward it only took 3 weeks to process my reference and I was offered my flat the next day. Emily was great at dealing with me.

18 de outubro de 2024
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Resposta da DWP Housing Partnership

Hi Brad Lee, Thank you for taking the time to leave us a 5* review. We really do appreciate it. All the best, DWP Housing.

Classificada 5 em 5 estrelas

Very professional and easy to deal…

Very professional and easy to deal with.They were there for any questions I had about moving into my flat.I would definitely recommend them.

29 de agosto de 2024
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Resposta da DWP Housing Partnership

Hi Andy, thank you for your recommendation! All the best, DWP Housing.

Classificada 5 em 5 estrelas

Amazing company

Amazing company, helped me through the entire process of moving into this brilliant 1 bed flat. Adam was incredibly helpful, couldn't of asked for anything more really. Definitely recommend if you have housing needs!

3 de outubro de 2024
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Resposta da DWP Housing Partnership

Hi Dominic, thank you for taking the time to leave this great review. We will pass on your thanks to Adam. All the best, DWP Housing.

Classificada 5 em 5 estrelas

I had an outstanding experience …

I had an outstanding experience securing my new home with DWP housing. From start to finish, Emily (DWP staff) was incredibly professional, knowledgeable, and responsive. Emily was always available to answer my questions and guide me through the process, making what could have been a stressful situation smooth and manageable.

I highly recommend DWP housing partnership and its team to anyone in need of a top notch yet affordable apartment. I couldn't be happier with the services I received and the beautiful apartment I got.

Uche.O

28 de maio de 2024
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Resposta da DWP Housing Partnership

Hi Uche, thank you for taking the time to leave us such a great review. We really appreciate it. Kind regards, DWP Housing.

Classificada 1 em 5 estrelas

I HAVE TRIED TO RENT BUT DO NOT HAVE A…

I HAVE TRIED TO RENT BUT DO NOT HAVE A LANDLORD REFERENCE AS I MOVED INTO MY HUSBANDS HOUSE BUT THE TENANCY IS IN HIS EX WIFES NAME.
I AM 60 YRS OLD AND CAN PROVE 17 YRS OF RESIDENCY , SO YUP, IM A BIT MIFFED.

12 de julho de 2024
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Resposta da DWP Housing Partnership

Hi Janet, sorry you have been dissatisfied with our service. We do have a strict referencing process but If you would give us the opportunity, we would like to look into this further for you. If you can please email us with more information to info@dwphousing.co.uk Kind regards, DWP Housing.

Classificada 5 em 5 estrelas

Smooth process, great accomodation

I delayed my rental with DWP because I thought the process might be cumbersome and maybe requires providing loads of documentation, but it was smooth.
I constantly got many options and notifications for updates on new flats once registered and I could just do viewing at my convenience.
Really great team as well.

12 de julho de 2024
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Resposta da DWP Housing Partnership

Hello Ifedamola, Thank you for your 5 star review. We really appreciate you taking the time out to do this :) Kind regards, DWP

Classificada 5 em 5 estrelas

DWP Partnership "THE BEST"

So I've been with DWP partnership for apx 7 years and all of the team have been the best.
They have accomadated my needs professionally and to the highest standards. I am disabled with oxygen at home and to honest they have been great in all matters.
I highly Recommend them. 100%.

Thank you to everyone there!
THE BEST! And a special thanks to Adam for all his hard work.

1 de junho de 2024
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Resposta da DWP Housing Partnership

Hi Ben, Thank you for taking the time to leave us a great 5* review. We really do appreciate it. All the best, DWP Housing.

Classificada 5 em 5 estrelas

Really pleased with flat DWP helped with

I was contacted by DWP about a flat I was unaware of. They arranged for me to see it, allowed me time to have a think, and basically explained everything I needed to know. They made the whole process of securing the flat and renting very easy. I'm so pleased with the flat; the place is like new. It has new carpets and freshly painted walls, and the rent is much more reasonable than many other flats in the Bournemouth/Poole/Christchurch area. I've found the staff at DWP Housing very helpful and friendly.

3 de maio de 2024
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Resposta da DWP Housing Partnership

Hi T man, Thank you so much for your 5 star review. We are very pleased you had a great experience :) All the best, DWP Housing

Classificada 1 em 5 estrelas

One of their van drivers is a waste of…

One of their van drivers is a waste of space. Park’s his van wherever he wants when he comes home. It’s a hazard when you are parked near it you can’t see anything when pulling out . Could park down the slip road where other vans park but no.

24 de abril de 2024
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Resposta da DWP Housing Partnership

Hi David, sorry to hear you have experienced some issues. For us to be able to look into and hopefully resolve this you'll need to provide us with some more information. Can you please email your complaint into us at info@dwphousing.co.uk. Kind regards, DWP Housing

Classificada 3 em 5 estrelas

Constantly barking dog

There is a dog in the flat close to mine that won't stop barking because of it I had to try and sleep on my sofa hurt my neck ended up at hospital being told I had a trapped nerve for sleeping in a bad position I am nearly 80 years old and I should at least be able to sleep in my bed

18 de janeiro de 2024
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Resposta da DWP Housing Partnership

Hello Elizabeth, Thank you for making us aware of the issues you are experiencing. Please email in to asbteam@dwphousing.co.uk with your full name, address and contact information and we will contact you to see if there is anything we can do to resolve the problem. Kind regards, DWP Housing

Classificada 5 em 5 estrelas

Szybkie załatwienie akomodacji

Szybkie załatwienie akomodacji. Miła, Sprawna i szybka obsługa pod każdy względem. Śmiało mogę polecić każdemu dwp w Bournemouth. Dziękuje Emily za wspaniała pomoc , dziękuję x

18 de janeiro de 2024
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Resposta da DWP Housing Partnership

Hello, Thank you for leaving us a lovely 5 star review. Kind regards, DWP Housing.

''Quick accommodation arrangement. Nice, efficient and fast service in every respect. I can confidently recommend DWP in Bournemouth to anyone. Thank you Emily for your great help, thank you x''

Classificada 5 em 5 estrelas

Nice room with mini kitchen

Nice room with mini kitchen, affordable and friendly staff too, I would recommend! :)

3 de janeiro de 2024
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Resposta da DWP Housing Partnership

Hello Joe, Thank you for taking the time to leave us this kind review. We hope you are happy in your new home! Kind regards, DWP Housing.

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