Great deals and rewards program! Would still love to see the VIP discounts for preorders though, they were fantastic! Release dates on figures are a little slow from actual release but I also unde... Ver mais
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Leia as opiniões dos outros
As always, preordered figures, no matter where you get them from, are rarely on time. However once they were received I got them the next day of shipping which I definitely was not expecting as using... Ver mais
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I'd had an excellent experience with them, until they've just now closed up shop and disappeared with $300 worth of outstanding orders I'd paid for. Their website and social media have all been del... Ver mais
DX Collectables is awesome and with there frequent sales they are my go to for all collectables. Shipping is fast and safe and customer service is prompt and helpful. I recommend you guys to all my f... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos colecionáveis
- também em
- Loja de cartas coleccionáveis
- Loja de figurinos
- Loja de hobbies
- Loja de jogos
- Loja de jogos de vídeo
Escrito pela empresa
DX Collectables is a retailer of pop culture Figures, Statues, Board Games, Trading Card Games and Video Games. We're partnered with Australia and New Zealand's largest suppliers of pop culture collectables and games, allowing us to provide collectors with the highest quality and most sought-after items for their collections. We're lovers of all things fantasy and sci-fi which means we're also big collectors ourselves!
Informações de contacto
37/401 Pacific Highway, 2064, Artarmon NSW, Austrália
- customerservice@dxcollectables.com.au
- dxcollectables.com.au
4,0
Bom
198 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent Service
When shipped, arrived fast and safely. Figure box was well protected in the box by use of bubble wrap and tissue paper and suffered no damages.
11 de janeiro de 2023
Resposta da DX Collectables
Hi Jade, thanks for taking the time to write this!
Great communication and condition for…
Great communication and condition for figs ordered
13 de janeiro de 2023
Resposta da DX Collectables
Hi James, thanks for your positive review!
Aloy - Forbidden West
First time I’ve ordered through DX and can’t fault the service, once my pre order become available it was sent and absolutely love the quality of the item.
17 de janeiro de 2023
Resposta da DX Collectables
Hi Kris, thanks for taking the time to write a positive review!
Amazing as always love your shop
10 de janeiro de 2023
Resposta da DX Collectables
Hi Adam, thanks for your awesome review!
Resposta da DX Collectables
Hi Ashley, thank you for your positive review!
5 stars from me!
Very happy with this website. Items always well packaged and sent in a timely matter. I will use DX Collectables again, thank you!
9 de janeiro de 2023
Resposta da DX Collectables
Hi Simone, thank you for taking the time to write a positive review!
Resposta da DX Collectables
Hi Caroline, thank you for taking the time to write a positive review!
Love the range and the sales!
Love the range and the sales!
Customer service was always very good and quick to reply any enquires. I changed my address and had two orders pending and I was able to change the delivery address with no problems.
15 de dezembro de 2022
Resposta da DX Collectables
Hi Mayara, thanks for the positive review!
Great and Easy!
Easy to navigate web ordering. Quick postage. Well packed. Thank you!
30 de novembro de 2022
Resposta da DX Collectables
Hi there, thank you for taking the time to write a positive review!
Resposta da DX Collectables
Hi there, thank you for the positive feedback!
Great customer service
25 de novembro de 2022
Resposta da DX Collectables
Hi Dion, thanks for taking the time to write a positive review!
Great Service
Great Service
Site was very easy to navigate. Found exactly what I wanted at a very competitive price. Delivery was very quick.
30 de novembro de 2022
Resposta da DX Collectables
Hi Karen, thanks for the positive feedback!
Resposta da DX Collectables
Hi there, thank you for taking the time to write a positive review!
Great Service
I ordered my figure and wasn’t expecting such great service. The figure was well wrapped, came in a timely fashion and was in perfect condition thank you so much to all who where involved in this experience. I will be ordering more in the future
23 de novembro de 2022
Resposta da DX Collectables
Hi Juanita, thank you so much for the lovely review.
Product came well packaged and received…
Product came well packaged and received all necessary information needed, definitely will shop here again :)
15 de novembro de 2022
Resposta da DX Collectables
Hi Kay, thank you for taking the time to write a positive review!
Good product, waited a year and a half
Like don’t get me wrong, the product is great and exactly serves its purpose, the problem is that I ordered it March-April last year and gave up on trying to track what was going on. A nice surprise to have it received in the end, but it would be been better if I wasn’t lost on the system.
9 de novembro de 2022
Resposta da DX Collectables
Hi Abi, thanks for your feedback. We just want to assure you your order was not lost in our system. The product you pre-ordered arrived from the supplier last week and we immediately dispatched it to you. We can understand the confusion as it was a very long wait between shipments from BCW. We never anticipated the wait to be so long, therefore we no longer offer BCW Toploaders to pre-order. Apologies for the long wait.
Resposta da DX Collectables
Hi there, thank you very much for the positive review!
Good price and fast delivery.
2 de novembro de 2022
Resposta da DX Collectables
Hi there, thanks for the positive review!
Fast delivery and great prices
Fast delivery and great prices. But the packaging for postage was really poor and quite unprotected compared to other stores.
2 de novembro de 2022
Resposta da DX Collectables
Hi Tim, we're so sorry your order wasn't packed the way you expect. Please let us know if there were any issues with your delivery so we can attempt to make it right. You can contact us by replying to any of our emails, from our website, or on social media.
I purchase frequently from DX and am…
I purchase frequently from DX and am always extremely happy with the products and services.
My most recent delivered purchase also came with a free pokemon play mat.... it was such a nice surprise!!!
7 de outubro de 2022
Resposta da DX Collectables
Hi Gaudern, it's our pleasure. Thank you for writing another positive review!
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