Above and beyond service. Due to the number of bikes required E- venture even procured an extra bike in order to accommodate a group of 14. The help in getting the right bike to the right size person... Ver mais
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Leia as opiniões dos outros
Informed me the item had been posted but then accidently processed a refund instead of dispatch. Site then said out of stock when I tried to reorder. Unhelpful and rude people and a disorganized compa... Ver mais
We hired 4 bikes by phone the day before, with staff answering my questions and explaining how the system worked. In the morning, we cycled around Derwent Water with a detour up to Surprise View as w... Ver mais
I ordered a bike bell as a birthday present- the wrong item was picked and despatched. On receipt I spoke to Mike to explain the situation and he said that I would have to return the incorrect one... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
E-Venture Bikes provides electric bike hire and sales. See more and go further when you ride E-Ventures pedal assist bikes and enjoy the beautiful scenery.
Informações de contacto
The Hub, Elliot Park, Keswick, Cumbria, CA12 5NZ, Keswick, Reino Unido
- 01768771363
- hire@e-venturebikes.co.uk
- e-venturebikes.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Excellent service
Excellent service. Gave us time and good advice for hiring our road ebikes - would highly recommend.
Ordered on Monday night (after hours)
Ordered on Monday night (after hours), was phoned on Tuesday to say it had been dispatched, phoned by courier 30 minutes before then received on Wednesday morning. 10 minutes to attach handlebars and check bolts and out for a ride after school on Wednesday. Great service, Brilliant bike!
Excellent service
Excellent service, friendly member's, definitely back again! Thank you 👍🙂
e-bike adventures
Fantastic bikes, friendly and efficient service... oh, and an amazing place to have an e-bikes adventure
Enjoyed a 50 mile ride back of Skiddaw
Enjoyed a 50 mile ride back of Skiddaw, and the tour bike I hired was up to the job, but spoiled a bit by the significant back drag on changing power level/gear.
Very satisfied but had to chase up the…
Very satisfied but had to chase up the order. But apology received for the delay.
Great rental experience from the…
Great rental experience from the beginning to the end. Helpful staff, really nice bikes and convenient location. E bikes are so good for these hills.
Highly recommended
Excellent friendly service
Excellent friendly staff, I always rent from these guys for their quality of service and bike range.
Actual heroes
Actual heroes: 50km into the 175km ride (The Fred Whitton) my front mech cable snapped and I was stuck in the little ring unable to change. I hobbled to Keswick and was able to get an emergency repair (and a few other turn ups which I should have already done before such a big ride!) The team their were so busy with it being a bank holiday weekend but they really helped me out, they saved the ride. My bike has never felt better, they really know their stuff. To the three lads that helped me - thank you!
Friendly efficient service with some…
Friendly efficient service with some great bikes. Full instructions advice and puncture repair kit. Location by Booths supermarket car park. Will definitely use again for a fun experience.
Broken Parcel
My parcel was received with a broken top and split tin of foam, not their fault but somewhere along the line it was badly damaged. I rang E-Venure Bikes and a replacement was sent within a couple of days. Thank you so much
Good service for new e-bike purchase.
Good service for new e-bike purchase.
- Website had accurate stock levels
- Comms were swift
- Delivery on time, the very next day
- Dealt with a tyre related query via phone and email very quickly
Would be happy to use again or recommend to others
Never received item
Informed me the item had been posted but then accidently processed a refund instead of dispatch. Site then said out of stock when I tried to reorder. Unhelpful and rude people and a disorganized company. Won't be ordering again.
Good company to deal with good…
Good company to deal with good prices,communication and delivery.
Was wary of buying an expensive bike…
Was wary of buying an expensive bike online however had excellent experience with delivery and bike. Would recommend.
I ordered my bike online and received it in a matter of days.
I ordered my bike online and received in a matter of days. There was a couple of chips in the paintwork which I highlighted and awaiting a reply.
I saw the bike advertised
I saw the bike advertised. Placed the order and had the order confirmed. I ordered some peddles from another store.
I was then told that a mistake had been made and the bike was not for sale. My money was refunded and I now have some peddles I do not need.
Rather disappointing.
Prompt reply with apology from company. I understand these are difficult times but was really excited about getting the bike.

Resposta da E-Venture Bikes
Where do I start 🤔
Where do I start 🤔
Communication was let’s say vague with myself having to chase information on a bike purchase after several messages a reply to a question asked which was simply a delivery date and time was given and typically this was to be a day not possible as we are keyworkers on asking to change to another day again no answer was given, eventually after waiting a whole Thursday and Friday no delivery. I again phoned and this time was given a number to a courier service as it had been sent for delivery, again no information was given??, I then had to phone the courier company myself and although the lady who answered was very helpful, found out it had been sent to a wrong depot so we have now had to take more time of as the estimated date is on yet another date where we have to do this, I’m being promised I will be contacted about this but I will not be recommending this company as we still do not have our expensive bike and I’m now waiting with baited breath what condition it’s going to arrive like.
🤬

Resposta da E-Venture Bikes
I ordered a turbo trainer and it…
I ordered a turbo trainer and it arrived just a couple of days later. Very impressed with the speed of service!
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