Above and beyond service. Due to the number of bikes required E- venture even procured an extra bike in order to accommodate a group of 14. The help in getting the right bike to the right size person... Ver mais
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Leia as opiniões dos outros
Informed me the item had been posted but then accidently processed a refund instead of dispatch. Site then said out of stock when I tried to reorder. Unhelpful and rude people and a disorganized compa... Ver mais
We hired 4 bikes by phone the day before, with staff answering my questions and explaining how the system worked. In the morning, we cycled around Derwent Water with a detour up to Surprise View as w... Ver mais
I ordered a bike bell as a birthday present- the wrong item was picked and despatched. On receipt I spoke to Mike to explain the situation and he said that I would have to return the incorrect one... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
E-Venture Bikes provides electric bike hire and sales. See more and go further when you ride E-Ventures pedal assist bikes and enjoy the beautiful scenery.
Informações de contacto
The Hub, Elliot Park, Keswick, Cumbria, CA12 5NZ, Keswick, Reino Unido
- 01768771363
- hire@e-venturebikes.co.uk
- e-venturebikes.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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SRAM Powerpack (cassette and chain)
Excellent value and service. I ordered the item and it was processed and posted out extremely quickly - received much earlier than expected.
Not reviewing the item itself as it hasn't been fitted - but not had any issues with SRAM to date.
e-bike on line purchase
I ordered my ebike (lapierre 300) on Tuesday, it arrived on Friday charged and just needing some adjustments to saddle and handlebars.
My first 20 mile ride was a breeze, only really needing to use the lowest setting to sail up a few hills. It still felt like a bit of a work out. Very pleased with both bike and swift efficient service.
Brilliant support and after service…
Brilliant support and after service care. I received a smart turbo trainer within 24 hours and I phoned them for some questions and they responded both on messenger and over the phone quickly.
Took a while to arrive but it was…
Took a while to arrive but it was Christmas. Some tracking information would have been good. The packaging was a bit tatty
good product with prompt delivery
Brilliant for bikes and accessories
Excellent range of bikes and accessories. I am delighted with my purchase and the price was very reasonable
Contacted e-venture bikes about…
Contacted e-venture bikes about purchase of a kids mountain bike. The team were very responsive and helpful. The bike arrived well packed and in a timely manner.
Processes went wrong but service otherwise top notch
Bought a Moon Nebula real bike light, which at the time was 'In Stock', unfortunately the following day I received an email stating they were sorry, but did not have any lights left and would issue a refund - no stock anticipated for several months. Despite my disappointment, the refund was processed promptly, so feel the 4 stars is worthy, despite having to go elsewhere for my light.
Not happy
This company were very hard to get hold of.
Because of covid ok .
When i did i was promised my item i brought would be sent to me/ The 13th of April i placed my order i am still waiting . shocking service
A very good service despite pandemic…
A very good service despite pandemic conditions no doubt disrupting your operational norms.
Excellent!
Really friendly and communicative staff. Super knowledgeable and extremely helpful. My bike turned up quickly despite lockdown delays and well-packed. It was great to be able to support an independent supplier. I cannot recommend E Venture Bikes highly enough.
The 2 Mike's know their stuff
The 2 Mike's know their stuff, and were able to sell me a bike and prepare it for same day collection. Recommended 😃
I have emailed this bike shop with no…
I have emailed this bike shop with no reply I have phoned and keep getting told some one will call me back but they haven’t Very poor 😤
Ex-hire ebike purchase
We bought ex-hire ebikes through the website and were really pleased with the excellent service and quality of the bikes. They arrived in a reasonable time considering it was during the coronavirus pandemic and were well packed. There was a good description of the bikes on the website but their condition exceeded our expectations when they arrived. It's been fantastic to have a new means of transport that is safe and healthy going forward.
Good delivery times but there were lots…
Good delivery times but there were lots of scratches on the bike. Sent photos to the seller after speaking on the phone
Got no response. Poor particularly as I paid a lot for the bike.
I dont like to give a negative review…
I dont like to give a negative review and it is a difficult time now operating with covid 19, but communication was very poor and when the bike arrived, there was damage above what I had expected for a 2 month old ex hire bike.
Good service
I would like to amend my previous review, where I stated poor - the guys at E-venture have since been great and have sourced a superior model of a turbo trainer to the one I ordered without charging me extra. Many thanks - really appreciated.
My order was cancelled..!
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