Excellent service. Best and comprehensive Hearing Test. They really listened to my needs and provided Hearing Aides that fitted my needs perfectly. In fact I put then on the first day I got them an... Ver mais
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MyTV link for my hearing aids is now working well but I had to change the device to an earlier model and get my tech-savy sons to set it up. Eardoc very helpful but you need more info on how to use yo... Ver mais
A empresa respondeu
I contacted Eardoc in late December (during holidays) as my mother's hearing aid charger failed and she was unable to hear. Aleksandar went out his way to help find the right replacement and have it d... Ver mais
A empresa respondeu
What stood out for me with EarDoc while visiting in Australia was how advanced the whole process felt. I ordered my hearing aids, had my first adjustments done over telehealth, and watched the se... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
EarDoc was created to help people hear better, feel more confident, and stay connected to the world around them. With support available both in-clinic and through telehealth, we make it easier for people across Australia, including those in regional areas, to access real hearing care without long waits or unnecessary barriers. Having already helped more than 5,000 patients, our focus is not on pushing products, but on restoring clarity, confidence, and independence through honest guidance and personalised support. Led by our Founder and Principal Audiologist Mo Helou, EarDoc is built on trust, clinical integrity, and a genuine commitment to doing what is right for every person who reaches out.
Informações de contacto
PO Box 5512, 2145, Greystanes, Austrália
- 1300327 362
- support@eardoc.com.au
- eardoc.com.au
4,5
Excelente
26 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Buying hearing aids through EarDoc felt…
Buying hearing aids through EarDoc felt seamless from start to finish. The technology they use is years ahead of what I’ve seen elsewhere. My audiologist fine-tuned the sound over a call and the changes came through my app right away. I never had to step into a clinic.
1 de março de 2025
Resposta da Eardoc
Hi Ahmad, thank you for sharing this.
We’re really glad the whole process felt simple and that the remote fine-tuning worked well for you. It’s exciting to be able to support people without them always needing to come into a clinic. Appreciate you trusting us with your hearing care.
Excellent customer service - highly recommend
Excellent customer service. The team at EarDoc have gone above and beyond making the transition to my new hearing aids a personal and seemless process. I was skeptical at first, to how hearing aids can be set up remotely but the experience definitely exceeded all my expectations. The in home setup is great - it takes away the clinical and impersonal hearing adjustments in an office. Would highly recommend this service. I have had hearing aids for 20 years and this has been the best experience I have had.
15 de novembro de 2025
Resposta da Eardoc
Hi Cher,
Thank you so much for taking the time to share this. It really means a lot, especially coming from someone who has worn hearing aids for many years.
We understand why you were sceptical at first. Remote fittings feel unfamiliar until you actually experience them. We’re glad the in-home setup felt personal, relaxed and supportive, and that everything worked smoothly for you.
Our goal is to make hearing care feel comfortable, human, and centred around your life, not just the clinic. Knowing this has been your best experience so far is incredibly encouraging for our team.
Thank you again for trusting us and for the kind recommendation. We’re always here if you need anything.
Warm regards,
The EarDoc team
It was a pleasure to deal w a…
It was a pleasure to deal with a company, that has staff that are passionate about what they do and have great product knowledge, very good communication skills, they listened showed empathy, educated and guided me accordingly, very professional thank you keep up the good work.
23 de outubro de 2025
Resposta da Eardoc
Hi Zaklina, thank you for sharing this.
Our team really cares about taking the time to listen, explain things clearly, and make sure you feel supported. We’re glad that came through. Appreciate your kind words.
I was dreading the usual back-and-forth…
I was dreading the usual back-and-forth appointments, but EarDoc completely changed that for me . From purchase to the fitting, everything was explained clearly and handled online. My hearing aids were adjusted while I was sat at home, using the app during a Telehealth call. Couldn’t have been easier.
7 de outubro de 2025
Resposta da Eardoc
Hi Daniel, really appreciate this.
A lot of people feel the same way about constant appointments, so it’s great to hear the online process felt clear and easy. Glad the telehealth tuning worked smoothly for you.
What stood out for me with EarDoc was…
What stood out for me with EarDoc while visiting in Australia was how advanced the whole process felt.
I ordered my hearing aids, had my first adjustments done over telehealth, and watched the settings update instantly on my phone.
It was transparent, quick, and nothing like the drawn-out system I was expecting:)
11 de setembro de 2025
Resposta da Eardoc
Hi Aya, thanks for sharing this.
We’re really glad the process felt clear and easy for you. Telehealth tuning can feel a bit surreal the first time, but it’s a great way to stay supported without the hassle. Safe travels, and we’re here if you ever need anything again.
Hearing Aids from EarDoc
I purchased hearing aids from EarDoc and I couldn’t believe how smooth the process was. To see the level of tech they use to program my hearing aids and how I can login to my app and my audiologist can do changes like I am in the clinic was just unreal. These guys are DEFINITELY ahead of the industry.
25 de setembro de 2025
Resposta da Eardoc
Hi Anto, thanks so much.
We work hard to make hearing care simple while still giving proper clinical support, so it’s great to hear that came through. Glad the tech is helping you get the most out of your hearing aids. We’re here anytime you need us.
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