I live in the US and was on a search for compositions by the Australian composer, Peggy Glanville-Hicks (20th c., not "Old Music" :-)) Ordering was easy and both Old Music and Royal Mail provided tim... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I live in the US and was on a search for compositions by the Australian composer, Peggy Glanville-Hicks (20th c., not "Old Music" :-)) Ordering was easy and both Old Music and Royal Mail provided tim... Ver mais
A empresa respondeu
My Sigo Tenor is fabulous, and I appreciate the feedback by The Early Music Shop. I initially thought that it was playing flat but I was totally wrong ! I had the head unnecessarily pulled out. Tha... Ver mais
A empresa respondeu
I made a mistake and ordered the wrong recorder but with the help of Alfie from Early Music the mix-up was able to be rectified. The right recorder is now in the post and the wrongly ordered instrume... Ver mais
A empresa respondeu
As always, the EMS did their best to supply what I was looking for. The instruments were clearly displayed and the full range was on offer enabling me to make an informed choice.
A empresa respondeu
The Early Music Shop is the largest source of historical musical instruments worldwide. We are an independent music shop specialising in Early Music instruments, accessories and printed music. Our expert staff have years of experience helping you to find the perfect instrument for you!
The Early Music Shop, Salts Mill, Victoria Road, BD18 3LA, Shipley, Reino Unido
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Respondeu a 80% das suas opiniões negativas
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Resposta da The Early Music Shop
I had seen a neighbor’s Sigo Tenor and thought, that’s exactly what I need, so I went online, found it and ordered it. The price is right and two days later it arrived! I love it!! Thanks for the instrument and for the excellent delivery service!!

Resposta da The Early Music Shop
Very helpful staff member Peter. Easy to deal with and process easy to manage. Many thanks. Ruth Boyd

Resposta da The Early Music Shop
Absolutely love the recorder I purchased from you. Many thanks!

Resposta da The Early Music Shop

Resposta da The Early Music Shop
The overall system for ordering and the advice given by the staff in London was very good. I will use the Early Music Shop again if required.

Resposta da The Early Music Shop
Thank you, Mr Rob Rowlands, for your patient and attentive follow‑up in the purchase process — it is highly commendable.

Resposta da The Early Music Shop
Excellent communication with the shop by phone and email. My lute arrived checked and in perfect condition via DHL.
First class product and service.

Resposta da The Early Music Shop
Staff I spoke to on the phone understood the problem immediately (broken wrist, mending slowly but limited finger mobility) and calmly considered and suggested good solutions.

Resposta da The Early Music Shop
They are very good guys. Very good response. Very helpful. Product quality too much best. Delivery on time.

Resposta da The Early Music Shop
Very pleased so far with the “small” Lu-Mi viola after Gasparo da Salo. It’s a light replica with a creamy, rich tone, particularly from the lower strings.

Resposta da The Early Music Shop
My order was dealt with very promptly and the item arrived sooner than I expected. Excellent service.

Resposta da The Early Music Shop
Slightly non standard repertoire in stock, held it for me for several days.

Resposta da The Early Music Shop
I ordered the J. Wood Signature 8-Course Renaissance Lute from the Early Music Shop on June 6, 2026, and received it on June 15, 2026. Unfortunately, the instrument does not meet my expectations. There is a video on the website featuring the renowned lutenist Jacob Heringman in which this lute sounds excellent (I assume the recording technique makes this possible). In reality, however, that is not the case. I have been playing the lute for over 30 years, and in my opinion, this instrument does not even match the quality of a student-grade lute. The Early Music Shop offers a 14-day return policy following delivery. I emailed the Early Music Shop on June 17, 2026, to request a return, but I have received no response. Now I have paid £1,650 for a poor-quality instrument that brings me no joy. It seems that offering a return and actually processing it are two different things. Very frustrating!

Resposta da The Early Music Shop
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