Unbelievable company always there when you need to get hold of them! The communication is clear and great. They always stick to the agreement. No matter what. Thanks essex drainage and construction
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Leia as opiniões dos outros
Worked on many jobs with Simon now, and really happy to continue doing so. He sends me the work we like and happy to fit it in the schedule whenever I can accommodate it. Payment never missed and any... Ver mais
We received a phone call regarding a repair that was needed at a petrol station. We provided a quote which they negotiated us with, after we agreed the price we went and followed out a repair. We wa... Ver mais
A empresa respondeu
We have had a good experience working for this company. I get a communication asking if I can attend and once agreed I complete the task sending a few photos of the completed task. Nice and simple. Pa... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
EaseFix is the next step in the evolution of household, commercial and retail repair, maintenance, and renovation services in the UK market. EaseFix maintenance and repair platform we plan to modernize, streamline, and increase the flow of commercial activity between tradespeople and customers in need of repair work. Creating a convenient one-stop digital shop that provides a wide base of tradespeople with equal access to job opportunities at fair market rates and provides customers with transparent, secure and quality services from pre-screened and validated tradespeople all at the push of a button. EaseFix aims to champion the fight against unfair rouge tradesman, poverty and economic exclusion by providing a free-easy to use platform that connects qualified and trained tradespeople with homeowners in need of repair and improvement work. EaseFix will ensure that tradesperson receive a fair working wage for services performed and materials supplied through our online quoting platform, whilst customers also receive quality services from trusted and pre-approved technicians.
Informações de contacto
167-169 Great Portland Street, Fifth Floor, W1W 5PF, London, United Kingdom, Reino Unido
- 08008085565
- info@easefix.com
- easefix.com
4,1
Bom
152 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 65% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I've done plenty of work for easifix…
I've done plenty of work for easifix and never been a issue with payment just fairly low pricing I guess everyone's got to make a living but do want to work with the company for many years
29 de abril de 2026
Opinião espontânea
Resposta da EaseFix
Hi,
Thank you so much for the review!
We truly value the long-standing relationship we’ve built with you, and it’s great to hear that our payment process has been consistently reliable. We know how important that is in this industry.
Regarding your feedback on pricing, we always aim to strike a fair balance and ensuring our pros are fairly compensated. We appreciate your perspective and are constantly reviewing our structures to make sure the partnership works for everyone.
We’re thrilled that you want to continue working with us for years to come. Here’s to many more successful projects together!
Best regards,
The Easefix Team
we have worked with the team for…
we have worked with the team for several months always been a pleasure with good communication
29 de abril de 2026
Opinião espontânea
Resposta da EaseFix
Hi,
Thank you so much for the fantastic review! We’re thrilled to hear you’ve had such a positive experience over the past several months. We truly value the hard work you do, our success depends on pros like you!
Looking forward to many more jobs together.
Best regards,
The EaseFix Team
Vital Drainage Services
Vital Drainage Services, we supply Easefix in the East Midlands and have had a great relationship with them and in particular Mark Simon and Frank.
They always make it as clear as possible what is required, appreciate our professional advice and are very easy to deal with.
29 de abril de 2026
Opinião espontânea
Resposta da EaseFix
Hi,
Thank you so much for the fantastic review! We’re thrilled to hear you’ve had such a positive experience over the past year.
It’s great to know that Mark, Simon and Frank have been taking good care of you. We truly value the hard work you do, our success depends on pros like you!
Looking forward to many more jobs together.
Best regards,
The EaseFix Team
Have been using Easefix to supply me…
Have been using Easefix to supply me with jobs for over a year
Mark and his colleagues are most helpful.
Would recommend using them for all your maintenance needs
29 de abril de 2026
Opinião espontânea
Resposta da EaseFix
Hi,
Thank you so much for the fantastic review! We’re thrilled to hear you’ve had such a positive experience over the past year.
It’s great to know that Mark and the whole team has been taking good care of you. We truly value the hard work you do, our success depends on pros like you!
Looking forward to many more jobs together.
Best regards,
The EaseFix Team
Great company to work with
Great company to work with, been working along side these guys covering jobs for them for the past year and never had an issue.
Mark is always helpful and invoices are always paid on time.
Alex
A.M Waste Management Ltd
29 de abril de 2026
Opinião espontânea
Resposta da EaseFix
Hi,
Thank you so much for the fantastic review! We’re thrilled to hear you’ve had such a positive experience over the past year.
It’s great to know that Mark has been taking good care of you. We truly value the hard work you do, our success depends on pros like you!
Looking forward to many more jobs together.
Best regards,
The EaseFix Team
Great communication with the company.
Great communication with the company.
George Murphy was very organised and scheduling the works was very easy and simple.
Trustworthy company and we definitely recommend them.
10/10
17 de março de 2026
Opinião espontânea
Resposta da EaseFix
Hi,
Thank you so much for the fantastic review! We’re thrilled to hear you’ve had such a positive experience over the past year.
It’s great to know that George has been taking good care of you. We truly value the hard work you do, our success depends on pros like you!
Looking forward to many more jobs together.
Best regards,
The EaseFix Team
Excellent service!
Easefix got a gas engineer to me in less than 24 hours. Extremely happy with the professional service from all involved. Would highly recommend.
2 de abril de 2026
Opinião espontânea
Resposta da EaseFix
Hi,
We really appreciate the feedback! Our team takes great pride in staying serious and professional from start to finish and to deliver quality work on time, so it’s wonderful to hear we hit the mark for you.
Thanks for choosing EaseFix!
Best regards,
The EaseFix Team
Great work,nicely done
2 de abril de 2026
Opinião espontânea
Resposta da EaseFix
Hi,
We really appreciate the feedback! Our team takes great pride in staying serious and professional from start to finish, so it’s wonderful to hear they hit the mark for you.
Thanks for choosing EaseFix!
Best regards,
The EaseFix Team
Very professional
The guys are very serious and professional .Thanks a lot.
24 de março de 2026
Opinião espontânea
Resposta da EaseFix
Hi,
We really appreciate the feedback! Our team takes great pride in staying serious and professional from start to finish, so it’s wonderful to hear they hit the mark for you.
Thanks for choosing EaseFix!
Best regards,
The EaseFix Team
!!!!!! Trades beware !!!!!
Trades beware! Still waiting for outstanding invoices to be paid 2 months on and they have stopped responding to emails/messages. They expect you to go debt collecting if a customer doesn't pay them. Dont waste your time, scammers based in another country but claim to be UK based.
Recently had a phone call offering compensation and payment of invoices only if i removed feedback on numerous websites. Joke of a company!!
13 de fevereiro de 2026
Opinião espontânea
I was having a problem finding someone…Good Fix!
I was having a problem finding someone to do a carpentry job - until I found this service. Two workers arrived promptly and completed the work in a surprisingly short time.
19 de março de 2026
Opinião espontânea
Resposta da EaseFix
Hi,
Thank you for the 5-star review! We know how frustrating it can be to find reliable tradespeople, so we’re happy we could take that stress off your plate.
It’s great to hear our carpentry team arrived promptly and handled the job so efficiently. We strive to provide quality work without taking up your whole day!
Thanks for choosing EaseFix.
Best regards,
The EaseFix Team
Do not work for this company
Do not work for this company, payment is like getting blood out of a stone please avoid
6 de março de 2026
Opinião espontânea
Frank
Dealt with Frank from easefix. Was a pleasant experience from start to finish
13 de março de 2026
Opinião espontânea
Resposta da EaseFix
Hi,
Thank you so much for the fantastic review! We’re thrilled to hear you’ve had such a positive experience over the past year.
It’s great to know that Frank has been taking good care of you. We truly value the hard work you do, our success depends on pros like you!
Looking forward to many more jobs together.
Best regards,
The EaseFix Team
I have been working with this company…
I have been working with this company for over a year now, I mostly liaise with a guy named Frank who is very helpful and usually responds immediately, he sends me jobs through WhatsApp but have their own app if you need to use that. So far I can't fault them, payment is always on time and they really appreciate the work I do.
14 de março de 2026
Opinião espontânea
Resposta da EaseFix
Hi,
Thank you so much for the fantastic review! We’re thrilled to hear you’ve had such a positive experience over the past year.
It’s great to know that Frank has been taking good care of you and that our payment process and communication are hitting the mark. We truly value the hard work you do, our success depends on pros like you!
Looking forward to many more jobs together.
Best regards,
The EaseFix Team
Dreadful - treat trades like dirt.
As a trade, I'm absolutely sick to death of this company phoning me ad-lib.
Little to no detail of what's required is ever provided, the person calling rarely speaks English, and you incessantly expect me to be available at the drop of a hat.
Moreover, do not dictate to me what said work should cost - stay in your lane.
10 de março de 2026
Opinião espontânea
Resposta da EaseFix
Thank you for your candid feedback. We sincerely apologize if our outreach felt intrusive or disrespectful of your expertise.
We take your points regarding job details and pricing seriously. We respect that as a professional, you set your own rates and schedule, our goal is to support the trade community, not dictate to it. And to clarify the "English" part, we have a diverse team, coming from different parts of the world.
We have noted your details and will ensure you are removed from our contact list immediately to respect your time. If you wish to discuss this further, please reach out to us at: legal@easefix.com
Best regards,
The EaseFix Team
1 months aplicatoon on rewiew i tray to…
1 months aplicatoon on rewiew i tray to contact no answer even by email leave this i go back to my builder
23 de fevereiro de 2026
Opinião espontânea
Resposta da EaseFix
Hello,
We take all feedback seriously, however, we must respectfully and completely disagree with your characterization of our communication.
Our records clearly show that we reached out to you via email on February 9, 2026, to progress your application. To date, we have received no response from your end to that correspondence.
Because your review suggests a lack of contact that is contradicted by our digital audit logs, we view this statement as misinformation. We pride ourselves on transparency and responsiveness, and we have the evidence to support our timeline of outreach and claim.
If you wish to discuss this further or provide evidence of your claim, please contact our legal department directly at legal@easefix.com.
Regards,
The Easefix Team
Wasted time - No communication
Booked in for a quote at a local petrol station. On arrival the quotation team was turned away.
I called one of their operatives who provided his number on the initial call. He claimed that there was no communication between us (Call recording verifies we did have a conversation) and he become irritable over the phone because i was not happy with their lack of communication.
Id advise anyone to avoid this company as it has only resulted in wasted time.
Edit: I recieved a call from one of their sipervisors who spent the majority of the call shifting the blame onto myself. If I could rate below 1 star I would
24 de março de 2026
Opinião espontânea
Resposta da EaseFix
We sincerely apologize for the frustration and the wasted time. This is not the level of service we aim to provide.
Clear communication is the backbone of our business, and it’s disappointing to hear we fell short, both in the scheduling and the subsequent phone call. We take your feedback regarding our team's professionalism very seriously and will be looking into the call logs to address this internally.
We would appreciate the chance to make things right. Please contact us directly at: legal@easefix.com so we can investigate this further and resolve the matter for you.
Best regards,
The EaseFix Team
Found me the best people to carry out…
Found me the best people to carry out the work. The job was professionally carried out for a very reasonable price. Would definitely recommend!
2 de fevereiro de 2026
Opinião espontânea
Resposta da EaseFix
We are thrilled to hear that we could connect you with the right professionals for the job.
At Easefix, we pride ourselves on matching our customers with high-quality experts who deliver great results at a fair price, so it’s wonderful to know we hit the mark for you. We’ll be sure to pass your kind words along to the team involved.
We appreciate the recommendation and look forward to helping you with any future projects!
Best regards,
The Easefix Team
Friendly professional good prices
Friendly professional good prices
30 de janeiro de 2026
Opinião espontânea
Resposta da EaseFix
We’re delighted to hear that you found our service friendly, professional, and well-priced.
We work hard to balance high standards with great value, so it’s wonderful to know we met your expectations. We look forward to helping you again whenever you need us!
Best regards,
The Easefix Team
Do not do quotes for them!!!!!!
I’m a tradesman and have had nothing but a terrible experience with them
They sent me multiple jobs to quote for after visiting 4-5 jobs spending my time visiting measuring and writing a quote they don’t even get back to you. They basically use tradesman to get a price range then get their own in house team to do it for the quoted prices
They have been told about 10 times now to never contact me again and continue to do so. I have advised I would take legal action and I am now going to go down this route because of the constant harassment
What prompted this review was being contacted yet again and when I told them they are a illegitimate company on WhatsApp the agent told me he has more important things to do than argue with a scammer. The agent clearly doesn’t understand what a scammer is so that shows you the level of representatives they hire
Absolute idiots through and through
29 de janeiro de 2026
Opinião espontânea
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