Placed an order for a hot water tank 7pm on Monday - it arrived early on Wednesday morning despite requesting standard (free) delivery. I called prior to ordering to double check stock - Breen was ver... Ver mais
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Leia as opiniões dos outros
Searching for Ideal Boiler parts I came across edd, the web site was very easy to navigate and the prices for the parts I needed were considerably less than elsewhere. To confirm if the parts wer... Ver mais
A empresa respondeu
You supplied the cheapest Zip boiler I could find online, free delivery expect it within five days. It arrived approximately fifteen hours after I ordered it. How can it possibly get better than tha... Ver mais
A empresa respondeu
Fantastic service only ordered my items yesterday lunchtime and received them by just after midday today. Super fast. I had call yesterday because I had a problem which a lovely young lady sorted out... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de sistema de água quente
- Fornecedor de peças para eletrodomésticos
- Grossista de materiais eléctricos
- Fornecedor de equipamentos e sistemas de aquecimento
- Loja de materiais para canalização
- Fornecedor de filtros de água
Escrito pela empresa
Electric Water Heating, Hand Dryers, Boiling Water Taps and Water Heating Spares - we have built our reputation on saving our customers money and finding them the right product. Yes, we may be geeks, but feel free to take advantage of that! All the major brands straight off our shelves: Heatrae Sadia, Santon, Zip, EHC, OSO, Joule, Gledhill, Kingspan, Ariston, Elson, Trianco, Stiebel Eltron, Dyson, Warner Howard, Mitsubishi, ATC, Xlerator, Biodrier, Jetbox, Dolphin, Hydrotap, Billi, Brita, Britvic, Lincat, Burco, Hydroboil and plenty more! Our access to available stock is the best in the business - 97.4% of orders are fulfilled immediately!
Informações de contacto
Unit 24 Lynx Crescent, BS24 9DJ, Weston super Mare, Reino Unido
- 01934253600
- james@electricaldealsdirect.co.uk
- www.electricaldealsdirect.co.uk
4,8
Excelente
2 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Great price and customer service
Placed an order for a hot water tank 7pm on Monday - it arrived early on Wednesday morning despite requesting standard (free) delivery. I called prior to ordering to double check stock - Breen was very helpful and courteous. Once ordered, she kept me up to date by emailing invoices, warranty information and delivery info. Buy from EDD with confidence.
21 de abril de 2026
Opinião espontânea
Superb customer service and pricing.
Searching for Ideal Boiler parts I came across edd, the web site was very easy to navigate and the prices for the parts I needed were considerably less than elsewhere.
To confirm if the parts were Ideal genuine parts, I rang edd, the phone was answered promptly and the service was amazing from Breen.
Customer service was second to none and I have no problems highly recommending Electrical Deals Direct.
9 de abril de 2026
Opinião espontânea
Resposta da Electrical Deals Direct
What a superb (and accurate!) 5 star review Ian!
We're really used to getting rave reviews, but it always makes our hearts flutter when we read them.
It's great that you can confirm that we have the easiest site to navigate, with the best prices, stock and service - it makes all our efforts worthwhile. We realise we're really lucky to have Breen looking after our customers, and thank you for telling the rest of the world.
I will go and give her a Director's pat on the back right away.
We look forward to your next visit to prove to you this experience wasn't a fluke!
Resposta da Electrical Deals Direct
Thanks for this great 5 star review Chris - we love getting them!
We're pleased that you received our (very standard!) super fast service and look forward to your next visit.
We trust the Baxi spares you purchase fitted the bill nicely.
Great service and fast delivery.
30 de março de 2026
Resposta da Electrical Deals Direct
Thanks for this great review Anthony, and your various purchases over the last few years - it's really appreciated.
We trust the Hotflo water heater fitted the bill and is installed and working well. We look forward to your next visit soon.
Resposta da Electrical Deals Direct
Many thanks for bothering to take the time to review us Adam - it makes a big difference!
We trust the Worcester spare you bought fitted the bill, and we look forward to serving you promptly again soon.
Resposta da Electrical Deals Direct
Many thanks for taking the time to give us this 5 star review Ken - it's really appreciated.
We trust that the Herschel heater is up and running and serving you well.
We look forward to your next visit.
Resposta da Electrical Deals Direct
Thanks for this wonderful 5 star review John - we appreciate that everyone is asked for reviews on a daily basis, so we're all the more grateful.
We trust the OSO expansion vessel is installed and working well.
I have dealt with EDD a couple of times…
I have dealt with EDD a couple of times over the last few weeks and on both occasions I have received incredible service.
Both Breen and Diana could not have been more helpful, many thanks to you both, you are a credit to the company you work for.
20 de março de 2026
Opinião espontânea
Resposta da Electrical Deals Direct
Many thanks for this lovely review Don, it's very much appreciated.
We're delighted (although not at all surprised!) that you have had superb service from Breen and Diana - we're lucky to have them looking after our customers, and I will ensure they get a Director's pat on the back from me!
We trust the Lincat boiler fitted the bill, and look forward to your next visit.
Great, Outstanding Customer Service, Speedy Communication & Availability Of Products...Order Number: DUD64143
Great, Outstanding Customer Service, Speedy Communication & Availabilty Of Products...
Electrical Deals Direct have been a great company to deal with and be a customer of thank you very much for all of the above it is very much appreciated. A special thanks goes to Steph Lambert for dealing with our order/enquiries and for the amazing & outstanding speed of communications... It is wonderful at a time when everyone wants to complain, to deal with a company and people who deliver great products, communications and customer service.
I am more than happy to recommend this company and the service they offer to my friends, family and those in the building trade I often deal with.
Thanks again Electrical Deals Direct & Steph.
Kind Regards,
David Lashwood.
18 de março de 2026
Opinião espontânea
Resposta da Electrical Deals Direct
David! What a fabulous 5 star review!
We really appreciate you taking the time to tell the rest of the world about your experience dealing with Electrical Deals Direct, it's so important and helpful.
Yes, we realise we're lucky to have Steph, and I'm delighted (although not surprised!) that she went above and beyond for you.
I've personally ensured she recieved a Director's pat on the back from me.
I'm really proud of our company, and the way we stand out from the crowd. It's very deliberate.
We trust the McAlpine filter kit performs well for you and we look forward to welcoming you back soon.
Many thanks in advance for your offers of recommendations.
Thanks again.
James Loveridge (Joint CEO & co-Founder)
Fast delivery
17 de março de 2026
Opinião espontânea
Resposta da Electrical Deals Direct
Thanks so much for the review Neil, and although it's really appreciated, I was wondering what we could have done to get the maximum 5 stars that we always hope and strive for!
If we fell short in ANY way, please let us know, so that we can help or just to improve to reach the perfection we crave!
In the meantime, we trust your Gledhill cylinder gives great service for you or your client.
fantastic service
Made contact for a heatrae sadia water heater in the afternoon wednesday arrived friday via dpd.Will happily use EDDagain
11 de março de 2026
Opinião espontânea
Resposta da Electrical Deals Direct
Thanks for this lovely 5 star review Bob - we really appreciate it. We're chuffed that you found our super-slick service to your liking!
We look forward to welcoming you back, and we trust the Heatrae undersink water heater gives you many years of great service. (Just like WE did!)
Resposta da Electrical Deals Direct
Thanks for the lovely 5 star review Julie.
We're glad the Baxi spare fitted the bill!
You supplied the cheapest Zip boiler I…
You supplied the cheapest Zip boiler I could find online, free delivery expect it within five days. It arrived approximately fifteen hours after I ordered it. How can it possibly get better than that?
I would highly recommend EDD to anyone who asks.
6 de março de 2026
Opinião espontânea
Resposta da Electrical Deals Direct
Mark! What a perfect 5 star review!
(I mean we get a LOT of them, but we're always well chuffed whenever we read them)
We hope the Zip Econoboil gives you or your clients many years of great service - and you know what that's like, right? ;o)
Fantastic service only ordered my items…
Fantastic service only ordered my items yesterday lunchtime and received them by just after midday today. Super fast. I had call yesterday because I had a problem which a lovely young lady sorted out for me. They then emailed me confirmation of my order and followed up with one say I would receive tracking details and I found the service second to None. Fantastic will definitely use them again and recommend them to others.
11 de março de 2026
Opinião espontânea
Resposta da Electrical Deals Direct
Hi Richard, and thank you so much for this wonderful 5 star review.
I've tracked down who helped you out and it was Diana - indeed a lovely young lady (!) so I've made sure she had a Director's pat on the back from me on your behalf!
We're delighted that our customers recognise our insistance on ensuring we exceed every expectation.
We trust your Ariston water heater gives you years of great service just like WE have.
Great Communication
Communication was great, and service was brilliant from start to finish.
3 de março de 2026
Resposta da Electrical Deals Direct
Thanks so much for the review Nick, and although it's really appreciated, I was wondering what we could have done to get the maximum 5 stars that we always hope and strive for!
If we fell short in ANY way, please let us know, so that we can help or just to improve to reach the perfection we crave!
In the meantime, we trust your Aquapoint water heater gives great service.
A straightforward service with prompt…
A straightforward service with prompt and efficient delivery.
2 de março de 2026
Resposta da Electrical Deals Direct
Thanks for this positive 5 star review Pawel, it's really good of you to take the time to tell the rest of the world how great we are!
We look forward to helping you out with spares or water heating the next time.
Many thanks again.
Great experience including providing…
Great experience including providing useful information and keeping me informed as well as competitive pricing and swift delivery, could not fault, will buy again in the future
15 de fevereiro de 2026
Opinião espontânea
Resposta da Electrical Deals Direct
Thanks for this great 5 star review Ian, it's really appreciated.
We're always glad to hear that the additional information and efficiency is recognised - we feel it's a really important part of any online shopping experience.
Many thanks once again.
Looked nothing like the picture
Looked nothing like the picture. Delivery was fast. But ultimately it’s no use
4 de março de 2026
Opinião espontânea
Resposta da Electrical Deals Direct
Hi Jon.
I'd really like to help you with this, but I have no details of your order.
Please could you get back in touch so that we have a chance of rectifying this?
Many thanks, James. (CEO)
Update:
Many thanks for the order info Jon - I believe my colleague Breen is now rectifying this for you. I'd be very grateful, if you feel we have put this right efficiently, if you could edit this review to reflect that. It would be so helpful. Thank you.
service
excellent & efficient service as ever telesales staff always willing to help
2 de março de 2026
Resposta da Electrical Deals Direct
Many thanks Philip, for acknowledging that we're a great, efficient bunch here at Electrical Deals Direct!
And thanks also for your continued loyalty and business, we really appreciate it.
We trust the Zip Econoboil arrived rapidly and gives many years of great service. (Just like WE do!)
Replacement Thermostats
I needed some replacement Herschel thermostat kits. I found Electrical Deals Direct offering them for a good price - cheaper than elsewhere. In the process of placing the order I found their customer service to be excellent. They were very responsive and helpful. While delivery was suggested for the following Monday when my order was placed on Thursday, the items arrived on Friday. Very pleased overall with the service and have no hesitation in recommending EDD.
19 de fevereiro de 2026
Opinião espontânea
Resposta da Electrical Deals Direct
Thanks for the lovely review Ian, we really appreciate you appreciating us! (and telling the rest of the world!)
We're glad we surpassed your expectations with the delivery as well as the price.
We look forward to welcoming you back soon.
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