East Durham Funeral Service ltd Opiniões 

310
TrustScore: 5 em 5

5,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We cannot thank East Durham Funeral Services enough for everything they did for our Grandad and our family during one of the hardest times of our lives. From the very first contact, we we... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The team at East Durham offer compassionate and professional services. At all times through the planning of my mams funeral they were responsive, supportive and always kind. I cannot recommend them hi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Tom, Ellen and all at East Durham Funeral Services were so helpful, respectful and professional from our first contact with them, right through to the day of the funeral itself. Nothing was too much... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

At one of the most difficult times the empathy shown by Tom & his staff was heartwarming. Special thank you to Ellen & Tracey who I believe went over & beyond with some requests regarding music & fl... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Casa funerária
  2. Agente funerário

Escrito pela empresa

East Durham Funeral Service is a long-establised family-run Funeral Directors providing a complete range of funeral services to in Peterlee, Easington, Horden, Blackhall, Wingate, Wheatley Hill, Trimdon Grange, Castle Eden.


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

310 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

5,0

Todas as opiniões

(310)

42 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Professional and caring from the…

Professional and caring from the initial call to interning dads ashes, our family would highly recommend this family run business to give loved ones the service they deserve on their final journey.
Thanks again to all the staff involved.

14 de julho de 2023
Opinião espontânea
logótipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you for your kind words Dawn, they really mean a lot to us

Classificada 5 em 5 estrelas

Professional and outstanding service

This is a small family run business who don’t cut corners nothing is to much bother. The staff made a very difficult time bearable reassuring us and making the day how we wanted it. I would recommend this company five star service.

19 de junho de 2023
logótipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you for your kind words Rachel, they really mean a lot to us

Classificada 5 em 5 estrelas

excellent service

The staff were so caring and considerate. Nothing was too much trouble to them and they made the planning of mum's funeral so easy.
The funeral itself was suitably dignified and everything was exactly as we wanted. many thanks.

5 de junho de 2023
logótipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you for your kind words

Classificada 5 em 5 estrelas

On behalf of our family

On behalf of our family, we would like to thank East Durham Funeral Service for the care, dignity and empathy shown in organising and delivering our dad’s funeral. When you are going through such a sad and painful time, you want to have the confidence that all the arrangements will be taken care of professionally, respectfully and with compassion and kindness, and EDFS did exactly that. They took away all the stress and worry, keeping us informed at every stage of the process – nothing was too much trouble. The day of the funeral went very smoothly - it was a lovely and dignified tribute for our dad, Les. The staff at EDFS were courteous, discreet and professional throughout the day – many, many thanks.

11 de junho de 2023
logótipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you Amanda

Classificada 5 em 5 estrelas

Everyone at East Durham Funeral Service…

Everyone at East Durham Funeral Service has been so helpful and friendly. The have offered advice and support throughout planning Mams funeral. They have made the whole process so much easier and the day was perfect

31 de maio de 2023
logótipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

thank you for taking the time to write this review

Classificada 5 em 5 estrelas

They absolutely amazing!

They absolutely amazing at their job! From ringing to get prices they where brilliant soo helpful and they have beautiful sites we went to trimdon and peterlee and both are beautiful and so welcoming and homely, the staff is always so polite and helpful they made everything alot easier for us im so grateful to them for everything

16 de maio de 2023
logótipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

We really appreciate your kind words, thank you!

Classificada 5 em 5 estrelas

Faultless service.

Faultless service.
The staff were absolutely wonderful and nothing was a problem, going above and beyond to help and support.
I can't thank the team enough for the service they provided when my father passed away.

4 de maio de 2023
logótipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you for your kind words Sandra, they really mean a lot to us

Classificada 5 em 5 estrelas

East Durham Funeral Service has made…

East Durham Funeral Service has made the world of difference to us all following the loss of my dad. We didn’t have to think, the whole team took care of everything for us with professionalism, empathy and care. From the initial phonecall when dad passed away, to the days after the funeral when we still had lots of queries, nothing was ever too much trouble. We were able to see dad when we wanted to and we were looked after appropriately as was dad.
Special thanks to Ellen, Tom and everyone involved in taking care of dad and us as a family.

12 de abril de 2023
logótipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you for taking the time to write this review, your kind words are much appreciated

Classificada 5 em 5 estrelas

Absolute professionalism throughout.

Absolute professionalism throughout.
Difficult times require the right people in the right place at the right time and I can wholeheartedly recommend East Durham Funeral Service.
From the first phone call to make an enquiry following my dad’s passing to post funeral arrangements, the care, compassion, ease of access and services provided to our family by Phil, Tom, Ellen and the whole team was delivered with the utmost respect and professionalism.

14 de abril de 2023
logótipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you for your kinds words Jonathan

Classificada 5 em 5 estrelas

Excellent from the start Ellen and the…

Excellent from the start Ellen and the team are amazing , dads final journey was all we wished for him and Charlotte and the team did everything to help us through the day , Ellen went over and above and nothing was too much bother for her well recommended

5 de abril de 2023
logótipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you for your kind words Joanne, they really mean a lot to us

Classificada 5 em 5 estrelas

Would recommend their service without hesitation

I can’t say enough good things about East Durham Funeral Service. All of our family were so pleased with everything they did for us, and we know my Mam would have been over the moon with the funeral she was given. There wasn’t one glitch or any thing we weren’t happy with and they made a very sad time far less stressful then we could have imagined. They were able to accommodate all of our requests without any concerns & were so competent and very professional

Special thanks to Tom and Ellen, who were so lovely, respectful and accommodating!

28 de março de 2023
Opinião espontânea
logótipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

We really appreciate your kind words, thank you!

Classificada 5 em 5 estrelas

East Durham funeral service were…

East Durham funeral service were excellent, they took care of all of our requests and the day was seamless and very respectful, nothing was too much. Thank you and I would highly recommend this company

27 de março de 2023
logótipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you for your kinds words Andrea

Classificada 5 em 5 estrelas

Outstanding Service

All the staff at East Durham Funeral Service provided an exceptional service to our family. The initial contact was with compassion and sensitivity to our family needs.

We were so impressed by the diligence in which they dealt with ensuring my late husband was taken care off. Nothing was to much trouble in their organisation of viewing, at a lovely chapel of rest.

In what was a very distressing time, everything was arranged that enabled a wonderful service and tribute. I can’t thank the staff enough for their professionalism, support and help.

Our kindest regards

Patricia, Ian and family

14 de fevereiro de 2023
logótipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you very much for the kind words

Classificada 5 em 5 estrelas

First Class. Full stop!!

Cannot thank East Durham Funeral Services enough for the way they handled the Funeral of my Mam Vera Brown.

From the initial contact, to Tom coming to my home to take details with myself and my Family, to the day of the Funeral itself…absolutely superb.

The Communication from the day my Mam passed away to the day I collected my Mams ashes was faultless.

Thanks Tom, Ellen and Tracey ( the staff who I had dealings with)…to the drivers and the staff that carried my Mam into the Funeral. We, as a Family will not forget this.

Darrell Brown and Family.

10 de março de 2023
logótipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you for taking the time to write this review, your kind words are much appreciated

Classificada 5 em 5 estrelas

From the beginning till the end every…

From the beginning till the end every member of staff were amazing, they met each of my wishes, my mam was looked after and treated with care and respect. I wanted to bring my mam home the night before the funeral and they arranged this, day of the funeral we went past Tommy at seaham one of her favourite places, nothing was a bother, they advised me and told me if the thought there was something I didn’t need gave genuine advice. Ellen was amazing and replied to me day or night. Loosing my mam was one of the worst experiences I have gone through but they were there each step of the way can’t recommend enough.

30 de janeiro de 2023
Opinião espontânea
logótipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you Janet, much appreciated

Classificada 4 em 5 estrelas

East Durham Funeral Service

East Durham Funeral Service have handled the arrangements for both of my parents' funerals, most recently my father's in January. Everything has gone smoothly on both occasions and I would have no hesitation in recommending them.

12 de janeiro de 2023
logótipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you for taking the time to write this review, your kind words are much appreciated

Classificada 5 em 5 estrelas

Phillip and his team at East Durham…

Phillip and his team at East Durham Funeral Service were very professional and showed the family great kindness and consideration at a very difficult time. We felt we could contact them at any time and they always replied promptly. Everything went smoothly on the day and it was very dignified and we as a family would definitely recommend this company

21 de fevereiro de 2023
logótipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you Lisa

Classificada 5 em 5 estrelas

Excellent professional service

The standard of care, guidance and reassurance delivered at every stage from the initial call and throughout was excellent. The cars were immaculate, and the flowers beautiful. The team help you navigate a difficult process as smoothly as possible.

14 de setembro de 2022
Opinião espontânea
logótipo da East Durham Funeral Service ltd

Resposta da East Durham Funeral Service ltd

Thank you for taking the time to write this review, your kind words are much appreciated

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais