Heart of England Co-op Funerals Opiniões 3227

Very caring and professional approach to the whole funeral. Thank you.

I have used bedworth services a few times over the last 10 years, most recently for my Dads funeral. During a difficult time, I felt listened to, respected and my grief was acknowledged. Nothing was too big or too small for the staff. The funeral ran smoothly and my Dad was given the send off we wanted for him.

Jessica, our funeral advisor at the Ansty Road office, was kind, patient, and guided us at a pace that felt comfortable and caring. Starting from a position where we were unsure what we wanted for the funeral, she helped us create a beautiful service that we will always remember.
Paula, the funeral director, and her team were also excellent. They ensured that everything ran smoothly on the day, which gave us a great peace of mind.

Jordan was delightful and kind. He made everything
easy yo follow.Mervyn was a great treat as he had a lovely voice and steered us beautifully through the
hymns.
The only complaint is that we could not hear the
Ave Verum at the beginning very well.
Many Thanks, Mariana

A great straightforward experience when doing my funeral plan with Heart of England Co-op in Hinckley. My advisor Jo was caring, sympathetic and knowledgeable and answered all my questions. I like how the plans are protected from price increases and my family won't have anything to pay other than Order of Service Cards when I pass away.
Great service - thanks

We found our experience with Heart of England to be extremely caring, professional and sympathetic, our heartfelt thanks goes to Jordan and the team

Thankyou to Aleya and Jayne for their kindness and caring on the passing of my husband.They were both so professional but made things easier for us at Warwick funeral care they are super stars .love Jane King xx

I found the staff very warm and comforting at this very sad time of my life and my family . They were very helpful in every aspect of the duties .Special thank you to Ms Leah Bayliss . I have done this before always will recommend the Co.op . Regards Mark Alleyne

Great service understood my requirements and made what could have been a difficult day a happy one

Caring and professional from my phone call just after my mum passed away to dropping the family to the wake.
We couldn't of been treated any better and felt compassion and understanding all the way through our heartbreaking journey.
The staff at the funeral shop to the ones who took mum to her final resting place were exceptional.
They kept us informed every step of the way.

Professional staff, dealing compassionately with the family.

Made a difficult time pass very smoothly.

Heart of England recommended Tracie Bloor as the celebrant for our service and we were delighted with this recommendation. She combined an amazing mix of sensitivity and guidance through the preparation process to ensure that the service ran perfectly. She prepared some beautiful words that captured the character of our family member perfectly and everyone that came to the service said how lovely the service was. No doubt Tracie will continue to make these difficult moments pass pleasantly for many other families.

Great experience when doing our funeral plans. Our advisor was knowledgeable and we asked her hundreds of questions. I like how the plans are protected from price increases and my family won't have any thing to pay when I pass away.
Great service - thanks

Diane was very kind, friendly and professional. They were very helpful with regards to letting us collect our ashes on the Saturday morning even though the shop was closed that day.

Joanne was really friendly and made me feel comfortable discussing options of what I wanted to happen when my time arrives. It was reassuring that the funeral plan would take difficult decisions and financial concerns away from my children.
Joanne was very knowledgeable and explained things clearly and answered all of my questions.

Heart of Oak England Co-op Funerals did a fantastic job of helping me to deal with the passing of my dad.
Karen and her team were fantastic and dealt with every request however large or small.
They made what could have been a difficult and stressful day, run without and hit and the service was wonderful.
I would thoroughly recommend them.an
iss

On entering the Co-op, we had absolutely no clue how to organise a funeral, made even harder by our desire to give our rather non-conformist loved one the send-off he would have approved of. Within minutes, Jordan had put us completely at ease. He was amazing - no hard sell or pressure to conform with the traditional image of a funeral.

Under Jordan's expert guidance, we arranged a celebration of dad's life which reflected exactly who he was and one which we know he would have loved. The VERY cheeky floral tribute, punk-style Order of Service, music, photos... Jordan even took great care in choosing exactly the right Celebrant for the day. Amanda spoke from the heart, the tone was moving and respectful, whilst joyful and true to our dad.

Jordan kept us updated throughout and even checked on us after, which was lovely and thoughtful of him. He went the extra mile to accommodate us in every way and worked tirelessly behind the scenes to ensure everything went smoothly on the day.

We would highly recommend Jordan - we told him our vision and he translated it perfectly into an amazing celebration of a very special man's life, for whom a traditional, 'stuffy' funeral would never have been a fitting send-off. We would like to thank Jordan, Amanda, the Florist and the whole team at Co-op Funerals, for making it a perfect, stress-free day. X

The death of our loved one was unexpected so we had deal with the coroner and medical examiner processes. Our funeral director was supportive through this process.

We only had a Heart of England Unattended Funeral but our funeral director was still interested in our specific requirements and helped us to make it personal and a fitting way to say goodbye for immediate family.

On the day, the whole team were respectful and together with the hearse looked smart. We felt it was a dignified final journey for our loved one.

I would definitely recommend Heart of England and our Funeral Director for their caring and professional customer service.

Emma Salisbury, at Rugby, was extremely kind and understanding when we arranged my husband’s funeral in March. She explained everything very clearly at what was a very difficult time for me and my children. She never rushed us, which we really appreciated. I can’t thank her and her team enough for their care, attention and support, and for making my husband’s final journey a very special one. Thank you.

The Coop at Kenpas Highway looked after my late wife's funeral with a great deal of care and attention to detail. Particular thanks to Joyce, Janet and all the team involved.