East Healing Opiniões 800

TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I am so impressed - my focus was sleep and motivation. My sleep within a few days became so deep - to the fact that I would wake up and not even know where I was - this has now settled to a better... Ver mais

Classificada 5 em 5 estrelas

As a mum with busy, stressful days, I’m always looking for little things that can help me stay calm and grounded… and I’ve been loving East Healing ear seeds lately. I wasn’t sure what to expect at f... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought these for my 10 year old daughter who has just been diagnosed with top level ADHD. It’s still early days as to whether they are beneficial to her. She has just completed her 1st 5 days... Ver mais

Classificada 1 em 5 estrelas

My order wasn’t delivered!! Have informed you about it ! Was told another package was being sent !! That was over a week ago!! I have been a loyal customer, but am seriously thinking about cancelling... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cosmética
  2. Clínica de acupuntura
  3. Loja de produtos para medicina chinesa
  4. Especialista em medicina holística
  5. Clínica de Ginecologia e Obstetrícia
  6. Programa de bem-estar

Escrito pela empresa

Modern wellness rooted in ancient wisdom. At East Healing, we bring the proven power of Traditional Chinese Medicine (TCM) into modern life. Our tools are medically backed, results-driven, and thoughtfully designed to support your mind and body with everyday healing rituals that feel as beautiful as they are effective. Formerly known as Acu Seeds, we have grown into a premium yet accessible destination for those seeking holistic wellbeing. From our iconic Ear Seeds, a registered Class I Medical Device in the UK, EU and US, to our innovative acupressure mats, headbands, combs and magnet patches, each product is created with intention to empower you to take ownership of your wellness journey. Our tools are designed to support a wide range of everyday needs, including: • Anxiety and stress • Short-term relief of headaches and migraines • Pain relief and muscle tension • Women’s health, cycle balance and menopause • Better sleep and relaxation • Energy and fatigue • Immunity Guided by ancient wisdom and supported by clinical credibility, East Healing helps you find calm, restore balance and build daily rituals that transform how you feel. Backed by the trust of a growing community and the endorsement of Dragons’ Den investor Steven Bartlett, East Healing is more than a brand. It is a movement of empowered self-healing, where small, consistent practices lead to lasting transformation. Your healing journey starts here.

Medically backed wellness tools designed to restore balance every day

Escrito pela empresa

Empowering you with simple tools that deliver real, lasting impact
At East Healing, our commitment is to put your wellbeing at the heart of everything we do. Every tool we create is rooted in Traditional Chinese Medicine and backed by clinical credibility, so you can trust in both heritage and results. We promise to keep our products intentional, effective and accessible, while offering clear guidance to help you feel confident using them. Healing is personal, but never solitary and we are here to support you with honesty, care and community as you build rituals that bring calm, balance and transformation into your everyday life. Giselle - Founder

Informações de contacto

Promotion box for East Healing

East Healing

Modern Wellness Tools Rooted In Traditional Chinese Medicine

3,6

Aceitável

TrustScore: 3.5 em 5

800 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 89% das suas opiniões negativas

Geralmente leva mais de um mês para responder

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Classificada 5 em 5 estrelas

Love the product

Love the product, once I had got used to positioning the seeds. They have helped with anxiety enormously.

4 de janeiro de 2026
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Resposta da East Healing

So happy this worked well for you. Thanks for trusting East Healing.

Classificada 4 em 5 estrelas

Product is wonderful

Product is wonderful, as always.
A bit of confusion with the delivery this time, but all sorted.

3 de janeiro de 2026
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Resposta da East Healing

So happy this worked well for you. Thanks for trusting East Healing. We’re sorry to hear about the delay. Once orders leave us, delivery is handled by Royal Mail and delays can occasionally happen.

Classificada 5 em 5 estrelas

Excellent ❣️

I was going to down score due to the communication time frame but decided not to in the end because when email responses are received they are friendly personable and accommodating and the response clearly shows that any communication from the customer to he’s healing has been read and understood extremely well.
The products are absolutely fantastic and I really wish I could afford more ear seeds because they have worked wonders for my anxiety so I’ll definitely be trying them again at some point.
I get the impression that the east healing team work well together and are a bunch of good people!

3 de janeiro de 2026
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Resposta da East Healing

Thank you so much for sharing 🤍 We’re so glad this supported you.

Classificada 1 em 5 estrelas

Not for Me

I’m sorry but the product just didn’t suit me - gave me such a bad headache I had to remove. Really disappointed, hoped this was the answer for my sleep issues.

3 de janeiro de 2026
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Resposta da East Healing

Thank you for your feedback. Everyone responds differently, and we’d love to help you further. Please email contact@easthealing.com for personalised support.

Classificada 2 em 5 estrelas

Slow delivery and missing instructions

Took 3 weeks to come which I thought was just because I’d ordered shortly after Christmas but judging form the reviews- this is standard protocol. Also no instructions came in either box I ordered and then I was just sent a very quick PDF version. Surely an option of paper instructions should’ve been offered since this is what was promised? I want to buy again due to the quality of products but I will look elsewhere now due to the slow delivery time and lack of attention to detail.

8 de janeiro de 2026
Opinião espontânea
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Resposta da East Healing

Apologies for the delay with your delivery. Unfortunately this was due to Royal Mail delays outside of our control. If you’d like help, please email contact@easthealing.com.

Classificada 2 em 5 estrelas

Disappointed - no instructions or tweezers

No tweezers or instructions included in both ear seeds boxes. I emailed to inform and was replied with a digital version of the instructions. No use if gifting a set. And still no tweezers. Very disappointed. Hopefully, the effects of using them will make up for the disappointment, or I won't be purchasing again.

28 de dezembro de 2025
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Resposta da East Healing

We are so sorry to hear this. If you’d like further help, please email contact@easthealing.com.

Classificada 5 em 5 estrelas

I have been using East Healing for a…

I have been using East Healing for a few months now and apart from a bit of a delivery delay over Christmas and New Year I have nothing but praise for the products and the service from this company. I use both the seeds and magnets and they work for me. I have always responded well to alternative methods of treatment so very pleased these work for me. I would highly recommend to anyone looking for pain relief or anxiety relief.

23 de dezembro de 2025
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Resposta da East Healing

So happy this worked well for you. Thanks for trusting East Healing.

Classificada 2 em 5 estrelas

Very slow delivery time and poor customer service

Very slow delivery time and poor customer service. I have waited just under 4 weeks to receive my order after having contacted customer services 3 times to find out what had happened. Only on the 3rd time, when I requested a refund within 5 working days, did the order arrive 4 days later ! I was being fobbed off that the delay was due to it being Christmas but looking back over previous reviews this seems to have been happening well before Christmas too. I haven't tried the ear seeds yet but I doubt I'll order more since, as a customer, I should not be having to put this much effort into chasing up an order. Something clearly very wrong with the way this business is bring run.

14 de janeiro de 2026
Opinião espontânea
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Resposta da East Healing

We’re sorry to hear about the delay. Once orders leave us, delivery is handled by Royal Mail and delays can occasionally happen. Please contact contact@easthealing.com if you need support.

Classificada 1 em 5 estrelas

Dreadful

I ordered two boxes and they took 24 days to arrive. When I eventually opened them there were no instructions😡
I have emailed the company twice to receive the same standard email which was no help at all.
I have also messaged on Facebook and no help yet again.
DO NOT BUY

21 de dezembro de 2025
Opinião espontânea
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Resposta da East Healing

We’re sorry to hear about the delay. Once orders leave us, delivery is handled by Royal Mail and delays can occasionally happen. Please contact contact@easthealing.com if you need support.

Classificada 4 em 5 estrelas

I seen this product on dragons den and…

I seen this product on dragons den and decided to try the ear seeds because I have found that as I get older I've become more anxious and struggle to fall asleep.
I ordered the seeds over the Christmas period so it took a bit longer to receive them.
I've had the ear seeds on for 5 days now and I do feel less anxious and I am sleeping a bit better. I will persivere with them and put new ones on today . Hopefully it continues to work

28 de dezembro de 2025
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Resposta da East Healing

Thank you for your review and we’re sorry your order arrived later than expected. Unfortunately, Royal Mail delays can occur outside of our control. If you need further help, please email contact@easthealing.com.

Classificada 4 em 5 estrelas

I found the smaller magnets for the…

I found the smaller magnets for the ears really good. However the larger ones I used for my knee came off at night. Especially the ones on the inner thigh. So disappointing. Other wise I am enjoying trying them out.

6 de janeiro de 2026
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Resposta da East Healing

Thank you so much for sharing 🤍 We’re so glad this supported you. We will bear in mind your feedback about the magnets but please email contact@easthealing.com if you need any further support.

Classificada 2 em 5 estrelas

Tried messaging the company. Items missing.

Tried messaging the company. Not heard back yet. The box says instructions tweezers and ear diagram showing acupuncture places..... but No instructions No tweezers No ear diagram showing where to put these seed beads...... Just the seed beads feeling lonely as the 3 friends have gone walk about!😔

28 de dezembro de 2025
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Resposta da East Healing

Hi Susan, thanks for your email. We are sorry your wellness guide was not included in your order. We can see now from customer service that this has been resolved. Thank you.

Classificada 1 em 5 estrelas

Disappointed

As others have already mentioned and experienced the same issue, I ordered two kits and both arrived without the guides. I have been in contact with the company, and although they keep promising to send the guides by post, I have yet to receive anything. As these were intended as gifts, I am extremely disappointed with both the product and the service. It’s a real shame, as they could do so much better than this.

28 de dezembro de 2025
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Resposta da East Healing

We are so sorry to hear this. We are aware that your missing items were delivered on the 15th January, and we hope that the recipients enjoy using the ear seeds.

Classificada 2 em 5 estrelas

Feel a little let down

I was so looking forward to receiving these. Unfortunately, delivery was so slow and then there were no instructions for placement in either of my products

28 de dezembro de 2025
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Resposta da East Healing

Thank you for your review and we’re sorry your order arrived later than expected. Unfortunately, Royal Mail delays can occur outside of our control. If you need further help, please email contact@easthealing.com.

Classificada 1 em 5 estrelas

Very poor 5 emails requesting a refund

Very poor 5 emails requesting a refund. Recieved product you have to open to see product and instructions. No instructions with product. 5 emails and not one acknowledgement for my request of a refund. Sadly very poor customer service. Considering the publicity on dragons den I would of thought customer relations would be soot on and not so poor.

12 de janeiro de 2026
Opinião espontânea
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Resposta da East Healing

Hi Jayne, please email contact@easthealing.com as we cannot find an email from you regarding your order.

Classificada 5 em 5 estrelas

Fort it was a gimmic

These really work for me suffer from migraines since using these I haven't had to take pain killers..have to wear them for 5 days then remove so goin to see if they return...threr are cheaper products on line but u get wt u pay for

28 de dezembro de 2025
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Resposta da East Healing

Thank you so much for sharing 🤍 We’re so glad this supported you.

Classificada 2 em 5 estrelas

Wish I had read the reviews before buying…

Ordered on 31/12 but did not come til 12/1 and the tweezers were missing making the very difficult to apply.
I wished I had read the reviews before I made the purchased.
Following the seller's feedback I would like to say it's easy to blame the courier but we both know the items were not dispatched in the times advised on your website and the tweezers were not added as promised. If you can't meet the promises on your website update it!

12 de janeiro de 2026
Opinião espontânea
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Resposta da East Healing

We’re sorry to hear about the delay. Once orders leave us, delivery is handled by Royal Mail and delays can occasionally happen. Please contact contact@easthealing.com if you need support.

Classificada 1 em 5 estrelas

Product not shipped after 3 weeks… product arrived with no ear seeds in the box!

I wouldn’t know how the product is as it’s still not been shipped 3 weeks after purchasing. I gave them some grace as we’ve had Christmas and New Year, but after being fobbed off by customer services and then not replied to, I’ve given up. Terrible service, £30 down the drain.

They’ve arrived finally… or shall I say the packaging has arrived with no product! Terrible, and still no reply from customer services…

23 de dezembro de 2025
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Resposta da East Healing

Hi Lucy, we are so sorry to hear about your experience. Our customer service team have been in touch to send you a free product. We hope this makes up for the late delivery.

Classificada 1 em 5 estrelas

I had great hopes for the Acu Seeds

I had great hopes for the Acu Seeds, unfortunately they did not work for me.
It was also difficult to apply the Acu Seeds and also identify the correct area in/on the ear to place them.

12 de janeiro de 2026
Opinião espontânea
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Resposta da East Healing

Thank you for sharing this. Placement and technique can make a big difference. Please email contact@easthealing.com and our team will be happy to help.

Classificada 3 em 5 estrelas

Delivery was slow

Delivery was slow , when received no instructions or anything apart from the ear seeds were in package .

28 de dezembro de 2025
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Resposta da East Healing

We’re sorry to hear about the delay. Once orders leave us, delivery is handled by Royal Mail and delays can occasionally happen. Please contact contact@easthealing.com if you need support regarding your missing instructions.

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