Ordered two identical keys from EasyKeys.com and unfortunately one of them did not work. I sent their customer service team an email explaining the issue and attached a few photos for reference. Les... Ver mais
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Leia as opiniões dos outros
One of my 2 used filing cabinets was mislabeled, so the initial provided replacement key did not fit into the lock. Easy Keys provided instructions for providing images for their staff to verify the... Ver mais
They're supposed to be making keys that were OEM for Craftsman toolbox the key doesn't match the rest of the keys in the toolbox black vinyl coated they told me that that's what the picture showed th... Ver mais
Replacement Keys Fast. Ended up needing 14 keys for cabinets, they were shipped fast and free. I will absolutely order from EasyKeys anytime I need replacement keys for my company. I called to ask a q... Ver mais
Informações sobre a empresa
Escrito pela empresa
EasyKeys.com provides replacement keys, locks and accessories for office furniture, filing cabinets, desks, cubicles, credenzas, cam locks, mailbox locks, padlocks, tool box locks and much more. Let us worry about the details, and relax knowing that your order is guaranteed, will most likely ship the same day, & can arrive by 10 am tomorrow! And if you can’t relax, we have real people to answer your questions via phone, email, and live chat.
Informações de contacto
11407 Granite St., 28273, Charlotte, Estados Unidos da América
- (877) 839-5397
- info@easykeys.com
- easykeys.com
4,4
Excelente
27 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 61% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service and and…
Excellent customer service and and quick delivery / no complaints!
18 de agosto de 2025
Great service the company gets right on…
Great service the company gets right on the order thanks for what you do.
15 de agosto de 2025
Very helpful and flexible
13 de agosto de 2025
You sent me 4 keys identical All don’t work. Get rid of A I
You sent me 4 keys identical. I
13 de agosto de 2025
Resposta da EasyKeys.com
Hello,
Thank you for letting us know. We are disappointed to hear the reshipment did not resolve the issue. We have passed the photos of your original along to our production manager and will have another set shipped out today.
Regards,
Easykeys Team
Highly recommend this service!!
Their website made my key replacement very easy, and it's an excellent fit! Highly recommend!
13 de agosto de 2025
Easy keys was great
Easy keys was great! The first key did not work but they sent a second promptly a no cost and it got my large steel file cabinet open! Great service thank you
13 de agosto de 2025
Easykey was able to make key for my garage door!s for my…
Easykey was able to make keys for my Overhead Door brand of garage door. I was unable to get them made elsewhere. Thanks!
14 de agosto de 2025
It actually worked
It actually worked without any filing. It also appears to be a quality made produck
13 de agosto de 2025
fast and easy
12 de agosto de 2025
Unusual in today's world
Unusual in today's world, but they always answer their phone. Always helpful, kind and pleasant.
12 de agosto de 2025
Customer satisfaction
When the code I requested was backordered, they gave me the option to wait or let them substitute. I chose to wait a couple of extra weeks, but I appreciate their offer in case I needed the locks sooner.
12 de agosto de 2025
Fast- Easy and they know what to do!
Fast- Easy and willing to help and ensure as a client you are 100% satisfied! My first set did not fit, I notified Easy keys, and immediately they began to work on an alternative. The new set arrived quickly and it worked as it should. They were communicative, courteous and had my best interest at heart. Thank you kindly!!
12 de agosto de 2025
The keys didn’t work and I wanted to…
I'm changing my review to 5 stars. The keys didn’t work and I wanted to return them for a refund and they said they didn’t want them back and I made a mistake and thought they didn't refund my money but I noticed my credit card was refunded. Great business.
11 de agosto de 2025
Resposta da EasyKeys.com
We’re very sorry that the keys did not work with your lock and any inconvenience this has caused you. A full refund was issued on August 18, 2025. If you are not seeing it reflected in your account, please allow a few more business days for your bank or card provider to process it, as timelines can vary.
Please reach out to our customer service team at 877-839-5397 if you’d like us to provide a transaction confirmation for your refund.
Regards,
Easykeys Team
The entire process from start to finish…
The entire process from start to finish was user friendly and very efficient. Products were received very quickly. Thank you
11 de agosto de 2025
3 stars because customers service when…
3 stars because customers service when I called for the problems with my order was handled efficiently and great butttttt…. My first order didn’t include the lock and missing key…. Then my next order only got the lock and no keys …. Smh
11 de agosto de 2025
Resposta da EasyKeys.com
We appreciate your feedback regarding customer service. We're sorry to hear about the issues with your orders not having the complete set. We are reshipping the additional keys today for you. We'll also review this internally to ensure this doesn't happen again. Regards, Easykeys Team
Wrong keys sent three times with no…
Wrong keys sent three times with no solution. Full refund issued.
12 de agosto de 2025
Resposta da EasyKeys.com
We apologize that a resolution could not be found for the keys that did not work. After reviewing your order, we confirmed that our team attempted to troubleshoot the issue; however, the reshipped keys were not compatible with your lock. As a result, a full refund has been issued.
We sincerely appreciate your feedback and will review our processes to help prevent similar issues in the future.
Regards, Easykeys Team
Easy to work with very polite easy to…
Easy to work with very polite easy to understand
11 de agosto de 2025
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