From contacting them for what I was wanting Tae delivery absolutely fantastic service.Would recommend them quality brilliant.Would buy from them again.
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Highly recommend easy number plates... 5 stars just isn't enough to express how happy I am right now with my new plates!!! I was super fussy as wanting to keep the styles of my old plate as they were... Ver mais
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I'd checked out a few number plate suppliers and these guys had far the best selection. I had loads of advice and help over WhatsApp messages, which was great. I ended up choosing two different style... Ver mais
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ORDERD A SET OF PLATES DEC 13 DID NOT ARRIVE FOR XMAS PHONED 3/01/23 WAS TOLD THEY WILL BE THERE NXT DAY MORNING DELL STILL NO DELLIVERY SPOKE TO SALES PERSON CALLED AMARI THEY ARE ALL A PU... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Easy Number Plates, an industry leader in replacement 3D gel & 4D number plates. We offer the largest selection of exclusive number plates. we are the number 1 choice for bespoke number plates.
Informações de contacto
46 Cordwallis Road, SL6 7BR, Maidenhead, Reino Unido
- 01628540033
- info@easynumberplates.com
- easynumberplates.com
3,6
Aceitável
483 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 87% das suas opiniões negativas
Geralmente responde em 14 horas
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Avoid this company at all costs. They are incompetent, unprofessional, and dishonest
Absolutely appalling service – avoid at all costs
I believed ordering number plates from a company called EasyNumberPlates would be, well, easy... I was so, so wrong.
I ordered two identical pressed aluminium number plates and quickly received confirmation and receipts via email. Four working days later, I received the plates, only to find they’d sent me two standard plastic plates, not the aluminium ones I paid for. Disappointing, but mistakes happen. I figured it would be easy to get it sorted.
I submitted two contact forms on their website, providing all the necessary details and evidence. No response. I waited four more days, assuming maybe they had a backlog. Still nothing.
So I changed my approach and sent an email. To their credit, I got a reply within 24 hours asking for a photo of the incorrect plates. I sent it straight away. Their response? They needed to “send it to the workshop for review.” Which is odd, because anyone with functioning eyesight could see they’d sent the wrong product, standard white/yellow plastic plates, not black pressed aluminium, as per my order.
28 hours later, still no update. I’m then told the warehouse manager will look at the photo “tomorrow morning.” It was starting to feel like a joke. How can a number plate company fail to identify its own mistake in a photo?
Eventually, I get a reply, no apology, stating the correct plates would be sent out within 4–5 working days.
A week later, still nothing. I email again. This time I’m told the plates are awaiting collection by the courier and I’d receive a notification once dispatched.
Another 12 days go by. No plates. No email. Nothing. I chase them again, asking for proof of dispatch or a courier receipt. That would be the bare minimum any halfway competent business would do at this point.
Instead, I receive a one-sentence reply:
“I have gone ahead and issued a full refund. These should have reached you within this time scale. Refunds take 3–5 working days.”
So, not only did they lie about the courier collecting the plates, they clearly never corrected the original mistake at all. I think they just hoped I’d forget and they can keep my money.
This company has wasted over four weeks of my time, repeatedly ignored me, and misled me at every stage. Absolutely appalling customer service. They can’t even manage the basic task of printing and sending the correct number plates.
Avoid this company at all costs. They are incompetent, unprofessional, and dishonest.
20 de julho de 2025
Opinião espontânea
Resposta da Easy Number Plates
Hi James,
We’re sorry to read your version of events, but we feel it’s important to clarify what actually happened.
You placed an order for pressed aluminium plates, but due to a dispatch error, you received plastic plates. Once you contacted us, we promptly acknowledged the mistake and requested a photo to confirm, a standard step to ensure we identify and resolve any issues correctly.
We arranged for replacements to be made and dispatched, but due to an unforeseen stock delay, these unfortunately took longer than expected. Rather than keep you waiting any longer, we chose to issue you a full refund — even though you kept and did not return the original plates we sent.
At no point did we attempt to “keep your money” or mislead you — in fact, you received both the incorrect plates and a full refund, meaning you were not left out of pocket.
While we accept responsibility for the initial mistake and the delay, we reject the accusation that we are dishonest or unprofessional. We have thousands of satisfied customers and pride ourselves on resolving genuine issues fairly.
We wish you the best and are sorry this order did not meet your expectations.
Easy Number Plates
Can I give a minus
Can I give a minus? No mention of no fixing holes, now being difficult. Call to trading standards coming on! AVOID THIS COMPANY.
Escalated. You had your chance to remedy this but chose not to.
4 de agosto de 2025
Opinião espontânea
Resposta da Easy Number Plates
Hi,
We’re sorry you feel this way, but we need to set the record straight.
Your order was processed and dispatched exactly as requested and you received the plates you ordered. No where on our website or in our product descriptions do we advertise pre-drilled fixing holes, and we have never claimed to provide them. This is because every customer’s fixing requirements are different, and pre-drilling would risk damaging plates or making them unsuitable for your specific vehicle.
We have fulfilled our part of the deal in full. It is unreasonable to demand a remedy for something that was never included or promised in the first place.
We take all feedback seriously, but unfounded accusations and threats do not change the fact that you received the correct goods as described. Please feel free to contact trading standards, we are happy to liaise with them.
Easy Number Plates
Bad Experience
Not sure what went wrong. First off delivery was very late and they apologised. Item was delivered damaged with package open and asked the courier what was going on. I took delivery just to realise they sent the wrong thing and returned item next day delivery, got the item and told me refund will be 3-5 days. After 6 days I got back and again was told now done the refund and will take 3-5 days. Honestly I will not advise anyone to go through what I did. I have video and text to back up all that I'm saying.
I'm just adding a line following your reply. I have text messages from you apologising for the late delivery. How would I have used it when I posted it same day on a Saturday that it was delivered?
Anyway I have just left this to the public. You might have great standards before which you need to maintain. Not drop it. Reviews like this is a wake up call to keep you sharp. If there was a resource here to add photos and videos I would have submitted all evidence. You did not do well and as of today 07/08 there is still no refund.
5 de agosto de 2025
Opinião espontânea
Resposta da Easy Number Plates
Hi Francis,
We’d like to clarify the situation for anyone reading. You received exactly what you ordered, and we fulfilled your request in line with the order confirmation.
After receiving your plates, you used them and then returned them scratched and not in the same condition they were sent. Despite this, and against our usual policy, we still issued you a full refund as a goodwill gesture.
You became difficult to deal with once we informed you that the plates had been used and damaged, which was supported by the condition they were returned in.
We stand by the quality of our service and products, and we always do our best to resolve issues fairly - even when customers do not meet their end of the agreement. We encourage anyone reading this to view our hundreds of positive reviews that reflect our genuine commitment to customer service.
Easy Number Plates
Quick and easy at picking the plates I…
Quick and easy at picking the plates I like and even better service, high quality number plates and very generously fitted the same day
Highly recommended
28 de julho de 2025
Opinião espontânea
Resposta da Easy Number Plates
Hi Frank,
Thank you for your fantastic feedback! We’re delighted you found it quick and easy to pick your plates and that you enjoyed our high-quality service. At ENP, we specialise in same day number plates, premium 4D plates, stylish 3D plates, and high-quality replacement number plates. It’s great to hear the fitting went smoothly, and we look forward to creating more plates for you in the future!
Easy Number Plates
Shocking attitude
Ordered Irish metro show plates. Clicked on the links and followed the process and for 48 hr delivery. 4 days later received standard plates. Contacted Amire and was told to email and to send a video of the process. Did this and he agreed there was probably a glitch but no refund. Only offered a 10% discount an other full price set of plates. I questioned this as it was not my fault and have since been ignored. Terrible company.
Reply to you. You can clearly see on the video I sent you that I clicked metro plates and I followed the link on your website for those plates but still it went back to normal plates at the end as I did not notice that at the time as I had followed the link for the metro plates.I explained all that to you in the email. I didn’t ask you for a refund. I asked you for the correct plates I originally wanted and I would pay the difference but you chose to ignore that request and only offer 10% of the full price of another set. You did not bother to reply to my last email.
24 de julho de 2025
Opinião espontânea
Resposta da Easy Number Plates
Hi Gary,
Let’s be honest – your review is simply not accurate. Shocking attitude? Really, when we’ve responded to every query?
You selected standard plates during the order process, not Irish Metro show plates. Our website has multiple confirmation points before an order is placed:
• The plate builder page,
• The basket page,
• The checkout confirmation,
• And the order confirmation email.
At every stage, the correct product you chose was clearly displayed and that was not the Irish Metro style.
We responded to your email promptly, asked for a video (which you sent), and we clearly explained that you selected the wrong plate. We still offered you a 10% discount on a replacement out of goodwill, despite the mistake being yours, not ours.
You weren’t ignored, and your claim that this was our fault is completely untrue!
We run an honest business, but we won’t accept false accusations or attempts to get a refund for customer error.
!!!SCAMMER!!!
!!!SCAMMER!!! DO NOT ORDER!!!
Amer Yasin has unfortunately taken it upon himself to rob the good people of the world of their hard earned cash.
Do NOT trust any of the reviews or the website, you WILL NOT receive any products from this man.
Save your money and find a local shop to get your plates from to save the hassle this man gives you in your life.
A true shame.
26 de maio de 2025
Opinião espontânea
Resposta da Easy Number Plates
Hi Chris,
We’re really sorry to hear you feel this way. ENP is a trusted UK number plate maker, providing high-quality replacement number plates, 4D plates, 3D plates, and other premium designs to thousands of happy customers. All orders are tracked, and we always keep our customers updated.
If there’s been any issue with your order, please get in touch with us directly at [email/contact] so we can resolve it quickly. We take all feedback seriously and want to make sure every customer has a positive experience with us.
Easy Number Plates
**AVIOD THIS COMPANY**
**AVIOD THIS COMPANY**
Absolute rubbish!
Can not stick to their word!
They told me if I wrote a 5* review I would be paid £5. I had to chase my £5!
When ordering I paid for 48 tracked, this means plates should have been here within 2-3 working days!
My plates took over a week to come again. Finally the plates arriving and wow what poor quality of printing they are!
I wouldn’t recommend this company at all. When giving feedback to somebody on WhatsApp from this company all they could keep saying to me is ‘they have refunded my postage and my £5 as a good Will gesture,
This is a lot more than what they do for anyone else ‘I am absolutely fuming they think this level of service is acceptable
Do yourself a favour and honestly do not order from them!!
In reply to your response;
As explained so I should have been refunded, you failed to deliver within the time I paid for and the £5 was promised as I wrote reviews! So I’m very confused on where you think this is a gesture of good will
Your poor quality plates have not and will not be fitted to my car! Your website is dodgey! And you failed to take ownership!
I don’t think your coming across as a very “professional” buisness
3 de junho de 2025
Opinião espontânea
Resposta da Easy Number Plates
Dear Hannah,
We are disappointed to read your review, especially as your claims are entirely inaccurate and misleading.
You were refunded both your postage and an additional £5 as a goodwill gesture — more than what most companies would offer under the circumstances. Despite our efforts to assist, it became clear you were more interested in receiving freebies than resolving any genuine concern.
Furthermore, if the plates were truly of such poor quality as claimed, it raises the question as to why you proceeded to fit them to your vehicle.
Our website has always clearly distinguished between road legal and show plates, and our processing times were in line with the service selected. We have acted fairly and professionally at every step, and our position remains the same: we have resolved this matter appropriately.
We are a professional business, and while we are always happy to support genuine customers, we will not tolerate false claims or misuse of review platforms to gain freebies.
Kind regards,
Easy Number Plates
I have been using this brother for long…
I have been using this brother for long time so far one of the best quality plates thank you so much for providing us quality stufff thanks.
9 de maio de 2025
Opinião espontânea
Resposta da Easy Number Plates
Hi Mohsin,
Thank you so much for your continued support! We’re delighted to hear you’ve been happy with the quality of your plates over time. At ENP, we specialise in high-quality replacement number plates, 4D plates, 3D plates, and other premium styles, ensuring every order meets our high standards. We really appreciate your feedback and look forward to creating more plates for you in the future!
Easy Number Plates
We have just received a set of plates…
We have just received a set of plates for our grand daughters 21st birthday present, and want to say what a great job Easy Number Plates have made of them along with the slogan on the bottom of them.
I must say after we ordered them I went on Trustpilot and read all of the negative reviews and wondered if we had made the correct decision, but to their credit they have done a brilliant job with being kept in contact all through the six days (with bank holiday and weekend days) it took for delivery. Thank you Easy Number Plates for the biggest smile on our grand daughters face when we gave them to her, well worth the 5 stars.
Regards
Mick & Marian Preece
3 de maio de 2025
Opinião espontânea
Resposta da Easy Number Plates
Hi Marian,
Thank you so much for your lovely review! We’re thrilled to hear your granddaughter loved her plates and that the slogan on the bottom made them extra special. At Easy Number Plates, we take pride in crafting high-quality lipped number plates, adding custom badges and borders, and keeping our customers updated throughout the process. It’s fantastic to know our communication and craftsmanship helped make her 21st birthday memorable. We really appreciate your 5-star feedback and look forward to creating more bespoke plates for you in the future!
Easy Number Plates
If I could give zero stars I would
If I could give zero stars I would. Ordered the plates and received a email to provide evidence of my legal registration. All documents sent over with no problems. Waited a week and made contact via WhatsApp, which was ignored. Following week made a second attempt via email. Was finally answered with a email saying “my address was invalid” and to confirm my address via email. My home address reconfirmed and email received saying there was a problem with “parcel force” delivery, when my account said it would be delivered via Royal Mail. Another week passes and still no plates, another email sent to say where are my plates as my account keeps saying “processing” asked if it would be wise to request a refund for said plates or if I could pick them up personally or at any Collection point. Was ignored again, sent a few email which again was ignored. Waited a few more days and received a generic email saying “postage issues refunded” no email of apology, no response to why they was unable to deliver them. Nothing. I sent a email back to ask what the email is supposed to mean and that I would like to go elsewhere I got “ Your order has been refunded and this email confirms a full refund was processed this morning” no sorry for messing me about or not informing me of what is going on. Literally built a number plate I wanted and paid good money for and get delivered a disgraceful service. Waited over 4 weeks for nothing. Thanks for that. Avoid at all costs.
7 de abril de 2025
Opinião espontânea
Resposta da Easy Number Plates
Hi Rachel,
We’re very sorry to hear about your experience and completely understand your frustration. ENP always ensures that all orders are processed promptly and that evidence of legal registration is handled correctly, as was the case with your submission. Once your address was confirmed, your order was handed over to the courier for delivery. Unfortunately, there were issues with Parcel Force that caused delays and complications with your delivery, which were beyond our control.
As soon as we became aware of the delivery problem, we processed a full refund to ensure you were not out of pocket. We apologise if our communication during this process did not meet your expectations. At ENP, we pride ourselves on providing high-quality replacement number plates and excellent service, and we take feedback like this seriously to improve how we keep customers updated.
Easy Number Plates
Quick delivery & Fantastic customer…
Quick delivery & Fantastic customer service- would definetly recommend & will make future purchase
3 de abril de 2025
Opinião espontânea
Resposta da Easy Number Plates
Hi Leanne,
Thank you for your fantastic feedback! We’re delighted you enjoyed our quick delivery and excellent customer service. At ENP, we specialise in high-quality replacement number plates, 4D plates, and 3D plates, and it’s great to hear you’ll be making future purchases with us. Your recommendation means a lot, and we look forward to helping you with more plates soon!
Easy Number Plates
Perfect
Spoke with Amer on the phone, he went out of his way to get the exact reg plate that I wanted that I couldn't find looking elsewhere. Very professional service and highly recommend! Thankyou
17 de março de 2025
Opinião espontânea
Resposta da Easy Number Plates
Hi Emma,
Thank you for your wonderful feedback! We’re thrilled Amer could help you get the exact registration plate you were looking for. At ENP, we pride ourselves on providing professional service and high-quality replacement number plates, 4D plates, and 3D plates to meet every customer’s needs. Your recommendation means a lot, and we look forward to helping you with any future plate orders!
Easy Number Plates
Absolutely disgusting service
Absolutely disgusting service , have a phone number but no one answers, don’t email you back ,
DO NOT BUY FROM THEM
DO NOT USE !!!!
12 de fevereiro de 2025
Opinião espontânea
Resposta da Easy Number Plates
Hi
Thank you for your feedback. If you need to contact us please call or email us and we will be happy to assist.
Easy Number Plates
I have made several inquiries
I have made several inquiries, each one had been answered straight away with no hassle at all.
Will recommend to anyone
5 star plus
1 de fevereiro de 2025
Opinião espontânea
Resposta da Easy Number Plates
Hi,
Here’s a friendly, SEO-optimised response for that review:
⸻
Thank you so much for your fantastic feedback! We’re delighted that all your inquiries were answered quickly and without hassle. At ENP, we take pride in providing high-quality replacement number plates, 4D plates, and 3D plates, along with excellent customer service. Your recommendation means a lot, and we look forward to helping you with future orders!
Easy Number Plates
Great product and exemplary service
Great product and exemplary service. I would definitely recommend.
29 de janeiro de 2025
Opinião espontânea
Resposta da Easy Number Plates
Hi Rick,
Thank you for your kind feedback! We’re thrilled you’re happy with our service. At ENP, we specialise in high-quality replacement number plates, 4D plates, and 3D plates, and we look forward to helping you with future orders!
Easy Number Plates
Avoid Them
Ordred 7 jan ,for 2-3 days delivery. Today 16 Jan ,no money,no plates and no reply on my emails. Non serious people : AVOID
16 de janeiro de 2025
Opinião espontânea
Resposta da Easy Number Plates
Hi Lehel,
We’re very concerned to read your claims. ENP is a legitimate UK number plate maker, and all orders are processed promptly once the required legal documentation is received. According to our records, your order was fully processed, and payment was taken correctly. Unfortunately, delivery was delayed due to issues with the courier, which were beyond our control.
We always respond to emails and messages as quickly as possible, and we encourage you to contact us directly at [email/contact] so we can resolve any concerns. At ENP, we take pride in providing high-quality replacement number plates, 4D plates, and 3D plates, and we take all feedback seriously to maintain our high standards of service.
Easy Number Plates
Easy use of designing tool
Great site to use to build the plates. Very easy to use, and I liked the fact you can actually see what the text and design will look like whilst choosing. I have just to send off documents, then await the delivery of the plates. I will provide more feedback when they arrive. So far, so good.
25 de dezembro de 2024
Opinião espontânea
Resposta da Easy Number Plates
Hi Lesley,
We’re thrilled to hear you’re happy with your plates and service! At ENP, we make high-quality replacement number plates, stylish ghost plates, and 4D plates to suit every customer’s needs.
Easy Number Plates
Couldn’t be happier
Couldn’t be happier, After reading the negative reviews I was very sceptical but my aluminium pressed plates come and I can’t ask for better quality,I think some people just ask for to much. I would 100% recommend them for number plates.
5 de dezembro de 2024
Opinião espontânea
Resposta da Easy Number Plates
Hi Nathan,
Thank you for recommending us! We pride ourselves on excellent communication and top-quality products, including lipped number plates, badges and borders, and 4D plates.
Easy Number Plates
Sent out the wrong specification…
Sent out the wrong specification plates. Customer service was appalling and never got the correct plates sent out.
18 de novembro de 2023
Resposta da Easy Number Plates
Hi,
We’re extremely sorry to hear about your experience and sincerely apologise for sending the wrong specification plates. This is not the level of service we aim to provide, and we fully understand your frustration.
We also regret that our customer service didn’t meet your expectations and that the issue wasn’t resolved as quickly as it should have been. We take your feedback seriously and will be reviewing our processes to ensure this doesn’t happen again.
Please do get in touch with us directly at info@easynumberplates.com with your order details, and we’ll do everything we can to make things right.
Thank you for your feedback, and again, we apologise for the inconvenience caused.
Easy Number Plates
Amazing service
Amazing service, more than happy to help make sure I got exactly what I was wanting!
1 de novembro de 2024
Opinião espontânea
Resposta da Easy Number Plates
Hi,
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us, and we truly appreciate you taking the time to share your feedback. It’s always our goal to provide the best service possible, and we’re so glad we met your expectations.
If you need anything else in the future, don’t hesitate to reach out. Thanks again for choosing us!
Best regards,
Easy Number Plates
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