Easyparcel Singapore Opiniões 56

Very unreliable !

NO! I have been having missed pickup/collection since December of last year. Happened lots of times already, and no one can give me any reason why courier did not pickup. Pickup time is scheduled UNTIL 7PM, and their customer service is only until 6PM. So if your parcel is not collected, no one can help you anymore as customer service is already closed. Then you contact customer service the next day, they will set collection the next day again, so that is 3 days of DELAY for your collection.

I understand that easyparcel is only the 3rd party and customer service is always passing the blame to the courier, but show at least some accountability because we are using your service. Just passing the blame to the courier, not giving me reason for missed up, just left me helpless.

Because of delay, I had to shoulder Grabxpress pickup because my customers cannot afford anymore delays. Imagine how much money I have wasted. I am not using their service anymore. You want pickup numbers, here are the long list of pickup numbers for all missed pickup:

QSP139651111
QSP139651099
QSP139650461
QSP139184417
QSP139184418
QSP139184419
QSP137128302
QSP137128303
QSP136825806
QSP136611983
QSP136384548
QSP136107493

Good services from EasyParcel, great customer service support team. Provides a lot of features that ease my work load.

Received my items in good condition. They even have tracking SMS notification from the seller who's using EasyParcel to inform me my parcel has been shipped. the parcel was nicely wrapped with pretty pink EasyParcel packaging which is quite attractive. my items arrived fast n safely with extra great service to make me happy.

The fastest delivery I’ve ever experienced! Good & friendly service! Great job guys.

Easy to use, and the free pick up service is super helpful for part time online sellers

Ms Fatheiha from the CS team was very professional in handling my case and answering any doubts. Save me from lots of hassle.

Such amazing help from the customer service team at EasyParcel. I have few queries and request and they give prompt solutions to me regarding my delivery issues. Highly recommended!

High recommend for an online business to use or if you have a single parcel to send.

I find their website is super easy and direct, and no hidden cost to book shipment.

Currently, I am using EasyParcel to send ship to domestic and international countries.

good service! help me save a lot of shipping fee!

This system is cok up. They will messed up ur collection and failed attempt up to 10 timws in a row whereby u have to use thw stupid software to contact their cs and the cs are ao unrealible when they tried to shift responsibility.

Not just that they will anyhow CHARGE u extras by claiming weight discrepancy whixh ia totally untrue

EasyParcel made it easy for me to compare rates & book for our ideal courier. Highly recommended.

I love EasyParcel Singapore as it ease my life from traveling anywhere to send my parcels. In addition, It also offers free pick-up, rewards, paperless delivery and best rate on the platform. I am sure you will love this parcel delivery app as well !!

Things got simple when i first discovered EasyParcel. I just book couriers online when i wanted to send something, and they even came and pickup from my door. Awesome!