Their actual products are great, but their packing of the product is terrible. Despite the outside of the box saying "keep refrigerated" they refuse to pack the cheese in any actual insulation (just... Ver mais
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Really great products for people who love cheese but need to reduce their cholesterol. Fast delivery and good shelf life, but it's so tasty it doesn't last long.
Delivery was sooner than stated. Packaged very well. Delivery company chosen were also excellent. Two chick's eggs whites were great. The Tasty Mature, whilst melts much better than the ordina... Ver mais
Grated mature cheddar cheese doesn't go out of date till 10th march, just opened a bag and its moldy throughout cant trust this cheese so everything disposed off, refund for 1 packet which is a joke.... Ver mais
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Informações sobre a empresa
Escrito pela empresa
PROTEIN PACKED, LOW FAT, SUPERCHARGED CHEESE 💪 40% more protein 🏃 90% less fat 👇 50% fewer calories Cheese made to fire up your tastebuds and fuel your body. A natural source of protein, no nasties, no nonsense, just game-changing macro's (and an epic melt!
Informações de contacto
Laurels Farm, CW5 7PE, Nantwich, Reino Unido
- +44 1270 841500
- info@eatlean.com
- eatlean.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 42% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Cheese for Cholesterol reduction
Really great products for people who love cheese but need to reduce their cholesterol. Fast delivery and good shelf life, but it's so tasty it doesn't last long.
Great Products Terrible Packing
Their actual products are great, but their packing of the product is terrible. Despite the outside of the box saying "keep refrigerated" they refuse to pack the cheese in any actual insulation (just a bit of brown paper) and the prodcuct often arrive warm. It would be five stars if the would fix this.
Fast delivery and excellent quality…
Fast delivery and excellent quality product
Die Käseprodukte sind sehr lecker .
Die Käseprodukte sind sehr lecker .
Gerne Empfehle ich sie weiter und werde selbst auch noch weiter kaufen.
Order always great
Order always right, packed well, excellent communication
Amazing products
Amazing products, unbelievable macros and really recipe friendly for making dishes healither and higher in protein 10/10 will be ordering again
High protein meals…
I am on a high protein way of life,the Eatlean cheese is fantastic.i use the grated cheese on jacket potato and salads,the soft cream cheese on wafers with beetroot or pickle.lots of uses i am looking forward to using o er the next few weeks.the delivery was well packed and arrived on time.
Delivery was prompt box had chill pack…
Delivery was prompt box had chill pack etc.
The product is ok, takes a bit of getting used to, but I think I will be buying it again.
Order came very quickly and well…
Order came very quickly and well packaged. Contents taste great. Will definitely order again
Alles Top,
Alles Top,
zwar hat sich die Lieferung geringfügig verzögert, aber wir wurden direkt über den Grund informiert und erhielten einen Gutschein als Wiedergutmachung. Super Kunden-Support. So wird richtig gearbeitet. ich wünsche dem Startup gutes Gelingen.
Everything was great.
The delivery was slightly delayed, but we were informed directly about the reason and received a voucher as compensation. Excellent customer support. This is how business should be done. I wish the startup every success.
Moldy cheese multiple times
Moldy cheese multiple times, their support email doesn’t work
The EatLean cheese range is fantastic…
The EatLean cheese range is fantastic including the smoked cheese blocks and spreadable. The nutritional values are great for anyone who is health minded or has to watch saturated fat levels. The taste is exceptional. Try all the range and see what suits you, for example the red and original cheese blocks and all the snack items. Wish supermarkets would stock your entire and block range. I have subscribed to the direct home orders and works out at great value for money. So easy to order, reorder and amend your requirements on line. Thank you
Very quick delivery and the products…
Very quick delivery and the products are very tasty especially the cheese spread
Poor online and delivery service
Can’t say much about their products as they are really good. But the company is simply not ready for the online demand. Ordered a bundle on a wednesday and supposed to have it delivered on friday. Nothing came in. Royal mail tracking is stuck on “we are expecting it”. Really poor service considering you are paying for a Tracked 24 service. Customer service takes ages to reply to emails. In the end I had enough and disputed the transaction with my bank to get the money back. I’ll buy what I need from the shop from now on unless they sort their infrastructure. At the moment it’s a poor service.

Resposta da Eatlean Protein
Received a mouldy block
Received a mouldy block. In subscription. It happens but took ages and a reminder to sort out. No real apology or offer of compensation other than “do you want a refund or replacement “. Customer service abysmal Despite the below comms claiming to have requested details - NO EMAIL was received apart from the ones I originated with my complaint. Please refrain from making public token gestures that are incorrect

Resposta da Eatlean Protein
Perfect
Quick delivery, cheese is very tasty and delivered in perfect condition
the wrong item arrived and i have had…
the wrong item arrived and i have had no responses to multiple emails. going to have to do chargeback. been a week.

Resposta da Eatlean Protein
Update: Anlaufschwierigkeiten beim Service
Leider sehr enttäuschende Erfahrung. Von einer Charge der Protein Cheese Bars waren bei mir insgesamt 25 Riegel verschimmelt.
Besonders ärgerlich: Auf zwei Reklamations-E-Mails habe ich keinerlei Antwort erhalten. Kundenservice scheint praktisch nicht vorhanden zu sein.
Es fällt zudem auf, dass PayPal offenbar nicht mehr als Zahlungsmethode angeboten wird. Das wirkt leider so, als wolle man sich mögliche Konfliktfälle und den damit verbundenen Kundenservice ersparen.
Schade, denn das Produkt an sich hat mir eigentlich gut gefallen.
Update: nach der Abgabe der Bewertung umgehende Kontaktaufnahme durch Eatlean sowie Erstattung erhalten. Daher ändere ich die Bewertung von einem auf drei Sterne.

Resposta da Eatlean Protein
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