Eatlean Protein Opiniões 

655
TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Their actual products are great, but their packing of the product is terrible. Despite the outside of the box saying "keep refrigerated" they refuse to pack the cheese in any actual insulation (just... Ver mais

Classificada 5 em 5 estrelas

Really great products for people who love cheese but need to reduce their cholesterol. Fast delivery and good shelf life, but it's so tasty it doesn't last long.

Classificada 4 em 5 estrelas

Delivery was sooner than stated. Packaged very well. Delivery company chosen were also excellent. Two chick's eggs whites were great. The Tasty Mature, whilst melts much better than the ordina... Ver mais

Classificada 1 em 5 estrelas

Grated mature cheddar cheese doesn't go out of date till 10th march, just opened a bag and its moldy throughout cant trust this cheese so everything disposed off, refund for 1 packet which is a joke.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de encomenda de comida online
  2. Produtor de alimentos
  3. Fornecedor de produtos alimentares

Escrito pela empresa

PROTEIN PACKED, LOW FAT, SUPERCHARGED CHEESE 💪 40% more protein 🏃 90% less fat 👇 50% fewer calories Cheese made to fire up your tastebuds and fuel your body. A natural source of protein, no nasties, no nonsense, just game-changing macro's (and an epic melt!


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

655 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 42% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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3,6

Todas as opiniões

(655)

121 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Great Products Terrible Packing

Their actual products are great, but their packing of the product is terrible. Despite the outside of the box saying "keep refrigerated" they refuse to pack the cheese in any actual insulation (just a bit of brown paper) and the prodcuct often arrive warm. It would be five stars if the would fix this.

17 de abril de 2026
Classificada 5 em 5 estrelas

High protein meals…

I am on a high protein way of life,the Eatlean cheese is fantastic.i use the grated cheese on jacket potato and salads,the soft cream cheese on wafers with beetroot or pickle.lots of uses i am looking forward to using o er the next few weeks.the delivery was well packed and arrived on time.

17 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Alles Top,

Alles Top,
zwar hat sich die Lieferung geringfügig verzögert, aber wir wurden direkt über den Grund informiert und erhielten einen Gutschein als Wiedergutmachung. Super Kunden-Support. So wird richtig gearbeitet. ich wünsche dem Startup gutes Gelingen.

Everything was great.
The delivery was slightly delayed, but we were informed directly about the reason and received a voucher as compensation. Excellent customer support. This is how business should be done. I wish the startup every success.

5 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The EatLean cheese range is fantastic…

The EatLean cheese range is fantastic including the smoked cheese blocks and spreadable. The nutritional values are great for anyone who is health minded or has to watch saturated fat levels. The taste is exceptional. Try all the range and see what suits you, for example the red and original cheese blocks and all the snack items. Wish supermarkets would stock your entire and block range. I have subscribed to the direct home orders and works out at great value for money. So easy to order, reorder and amend your requirements on line. Thank you

9 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Poor online and delivery service

Can’t say much about their products as they are really good. But the company is simply not ready for the online demand. Ordered a bundle on a wednesday and supposed to have it delivered on friday. Nothing came in. Royal mail tracking is stuck on “we are expecting it”. Really poor service considering you are paying for a Tracked 24 service. Customer service takes ages to reply to emails. In the end I had enough and disputed the transaction with my bank to get the money back. I’ll buy what I need from the shop from now on unless they sort their infrastructure. At the moment it’s a poor service.

3 de junho de 2026
Opinião espontânea
logótipo da Eatlean Protein

Resposta da Eatlean Protein

Hi Gianluca,
Thank you for taking the time to leave a review for us. Our sincerest apologies for the negative experience with this order.
A member of our team has contacted you via email this morning to help resolve this.
- The Eatlean Team.

Classificada 1 em 5 estrelas

Received a mouldy block

Received a mouldy block. In subscription. It happens but took ages and a reminder to sort out. No real apology or offer of compensation other than “do you want a refund or replacement “. Customer service abysmal Despite the below comms claiming to have requested details - NO EMAIL was received apart from the ones I originated with my complaint. Please refrain from making public token gestures that are incorrect

14 de maio de 2026
Opinião espontânea
logótipo da Eatlean Protein

Resposta da Eatlean Protein

Hello,
Thank you for taking the time to leave a review for us. Our sincerest apologies for the negative experience with our cheese and service response times.
We have sent you a request for more information - let us know your name and order number and we will look into this further for you.
- The Eatlean Team

Classificada 5 em 5 estrelas

Perfect

Quick delivery, cheese is very tasty and delivered in perfect condition

27 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

the wrong item arrived and i have had…

the wrong item arrived and i have had no responses to multiple emails. going to have to do chargeback. been a week.

26 de maio de 2026
Opinião espontânea
logótipo da Eatlean Protein

Resposta da Eatlean Protein

Hi Kenny,
Thank you for taking the time to leave a review for us. Our sincerest apologies that you received the incorrect item.
It appears that a member of our team has since been in contact to resolve this for you. However if you do require further assistance please email us at info@eatlean.com and we will be happy to help.
- The Eatlean Team

Classificada 3 em 5 estrelas

Update: Anlaufschwierigkeiten beim Service

Leider sehr enttäuschende Erfahrung. Von einer Charge der Protein Cheese Bars waren bei mir insgesamt 25 Riegel verschimmelt.

Besonders ärgerlich: Auf zwei Reklamations-E-Mails habe ich keinerlei Antwort erhalten. Kundenservice scheint praktisch nicht vorhanden zu sein.

Es fällt zudem auf, dass PayPal offenbar nicht mehr als Zahlungsmethode angeboten wird. Das wirkt leider so, als wolle man sich mögliche Konfliktfälle und den damit verbundenen Kundenservice ersparen.

Schade, denn das Produkt an sich hat mir eigentlich gut gefallen.

Update: nach der Abgabe der Bewertung umgehende Kontaktaufnahme durch Eatlean sowie Erstattung erhalten. Daher ändere ich die Bewertung von einem auf drei Sterne.

28 de abril de 2026
Opinião espontânea
logótipo da Eatlean Protein

Resposta da Eatlean Protein

Hallo,
vielen Dank für Ihre Bewertung.
Wir entschuldigen uns aufrichtig für die Verzögerung Ihrer Bestellung.
Das Problem scheint behoben zu sein. Sollten Sie weitere Fragen haben, kontaktieren Sie uns bitte per E-Mail unter info@eatlean.de. Wir helfen Ihnen gerne weiter.
Nochmals Entschuldigung für die Unannehmlichkeiten.
Mit freundlichen Grüßen
-The Eatlean Team

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