Eatlean Protein Opiniões 

5 packs of grated cheese ordered. The first one opened had mould through it . I threw out all 5 packs as could not trust that it was safe to eat . Received a refund for one pack . I would not order from them again , poor customer service

I’m very disappointed with my experience ordering from Eatlean.

I paid for 24-hour tracked delivery, but my cheese arrived 4 days after dispatch. When it finally arrived, the ice pack was completely melted and the cheese was at around 15°C, which is totally unacceptable for a chilled food product. For food safety reasons, I had no choice but to throw the entire order away.

What makes this worse is the lack of communication. I have sent multiple messages over several days chasing my order and requesting help, but I’ve received no response at all.

This is not just a delivery delay — it’s a food safety issue. At the moment, I’ve paid for products I couldn’t safely consume and have been completely ignored by customer service.

Unless this is resolved with a refund or replacement, I can’t recommend Eatlean and won’t be ordering again.

Update:
Since posting my review, I was contacted by Eatlean customer care and the issue was handled promptly. My order was re-delivered the next day, the cheese arrived at the correct chilled temperature, and all products have over a month of shelf life remaining.

I appreciate the quick resolution once contact was made.

Absolutely nightmare. My order was dispatched Tuesday 13th of January and it’s now 15th of January and no update on my tracking? Can’t get a reply on email or instagram. Costumer service do not care one bit about their costumers. I will cancel my subscription if your stealing from me

The eat lean cheese was delivered on time and well packaged. The cheese had a good sell by date and was in good condition. I really like this cheese because it is both low on fat and lactose free

ADDICTED LOVE THAT I CAN PILE THE CHEESE ON WITHOUT THINKING ABOUT MACROS 10/10 !!!

*** Update - now arrived. I did have to chase this up but there had been an issue with delivery of part of my order to their stocks. Better communication would have helped. They did respond and follow up for me and even gave me a discount code to use next time as a gesture of goodwill.

I do like these products but delivery is very hit and miss.
When I ordered 2 days ago it said 1-2 days express delivery.
The ordered hasn't even been dispatched yet.
Reached out via email earlier on and nothing. Rather disappointing.

Just recently got my subscription and have realused how much more healthy I feel eating a high-protein low fat cheese. I ordered the snack bars as well which are amazing and convenient. Got none left noe so am going to increase my order as the life on the cheese is great too

Es gab Probleme mit dem Versanddienstleister und mein Paket war fast 2 Wochen unterwegs. Dafür kann das Eat-Lean-Team ja aber nichts. Der Kunden-Service war sehr schnell, nett und freundlich und hat eine Rückerstattung oder ein erneutes Verschicken der Ware angeboten. Die Rückabwicklung ging schnell und unproblematisch. Vielen lieben Dank!

I have ordered a few times from Eatlean and love their products. They keep adding new products which are all excellent. I can't get enough of their new chilli cheese.
The prices may seem a little higher compared to standard supermarket prices, but given the low fat to high protein ratio, if you are trying to stick to a healthier diet while still enjoying cheese, it's well worth it.
If I ever have an issue (delivery, or short dated items etc) the customer services team are excellent and have you sorted out really quickly.

Arrived not chilled at all, and for being a bulky order the dates where the start of Feb 2026. This is after waiting about 2 months on my initial order!!! This new one took almost another 2 weeks!

Very frustrating and disappointing.

Overall cheese tastes great (normal & mature are the best, chilli is decent, smoked is crap). The cream cheese is good too. I love cheese but won't eat it normally due to fat and calories, eatlean has allowed me to put cheese back into my daily diet and I love it.

Only issue (aside from the smoked cheese haha) is the packing. There's not enough ice packs in there and the cheese doesn't arrive sufficiently cold. It's turned up room temp a few times.

All good. Received on time and fresh as expected.

Best best best

Nice product.sadly half my order was missing.ordered two x 7 packs meaning 14 bars but only seven came.good product let down by mistakes and communication.the patronising message you get back saying your message is important to us is sadly buxxxhit.try harder.

After major surgery I was told I needed more protein less fats. I love cheese in moderation but could not find a brand I liked. My husband bought me a pack of this from the shop and it was perfect. So I placed one order before these 2 and found I really liked the cheese so wanted to try other things in the range. . The extra mature has a nice strong flavour and the original is more mild. I bought the spread and snack bars as well even the kids like the snack bars. Oh and the bites packs are so good means I can have a snack without the guilt and that has 3 flavours available too. Needless to say I took advantage of the deals over the last few days and stocked up as they have a good BBE date on the product.

Great product - well packaged and excellent delivery

Delivery not made and had to request re order- which took an exceptional long time.l and in fact still have not received

Nice product, poor service. Yet again my order is wrong, 3 quarters missing and have items I didn’t order. Can they get anything right?

Great product and helpful customer service

Came a day and a half after i placed order, Been buying this cheese for a long time and have never had a bad service, customer service respond quickly, ordered another 16 blocks, fantastic for making my own pizzas and topping for a variety of dishes without feely guilty, low fat and high protein and at a reasonable price,Initially i were peeved they stopped selling the blocks in supermarkets but it actually works out cheaper for me to buy in bulk as it has 3-4 months date on it but it doesn't last that long before i need to order more.