After trial (and lots of error) we discovered Ecoblaze Charcoal Briquettes for our Green Egg. Simply the best clean and odourless briquettes that allow you to cook expensive ingredients without fear o... Ver mais
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Good overall experience, nice website, great product range and very competitive pricing inc free next day delivery. The only negative was the “delivery” aspect, I ordered at 2:20pm on 22nd and... Ver mais
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I use the wood pellets I purchased from ecoblaze a week or two ago when they arrived they were packaged as CAT LITTER. I spoke to A customer services representative regarding this and I was assur... Ver mais
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Content was good as previously, contained in hessian bags further enclosed in cardoard boxes which strained to constrain the bags! It was easier to move the bags, which, although heavier, were better... Ver mais
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Informações sobre a empresa
Sobre ecoblaze
Escrito pela empresa
Ecoblaze stands as a champion for natural, sustainable, quality products. We have worked with the same suppliers for many years. This ensures consistent quality and as we grow, our partners grow with us.
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
Informações de contacto
White Horse Energy, 1st Floor, Globe House, Love Lane, GL7 1YG, Cirencester, Reino Unido
- 01285402000
- sales@ecoblaze.co.uk
- ecoblaze.co.uk
4,4
Excelente
593 opiniões
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Order not as expected
I ordered wood pellets and received cat litter. Unable to contact through two different sales email addresses provided (Ecoblaze and whitehorseenergy who are apparently trading partners). Very disappointing.
26 de abril de 2026
Resposta da ecoblaze
Thank you for your message. I can confirm that the product you received is indeed the correct item. Our 6mm wood pellets are sometimes supplied in alternative packaging, which in this case may appear similar to cat litter packaging, but the contents are the same wood pellets intended for pizza ovens.
Please rest assured that the product is suitable for its intended use. We have also received your email and responded on the 29th of April at 14:01, and I will forward all replies to your emails for your reference. If you have any further concerns or questions, please don’t hesitate to get in touch.
Kind regards,
NH
Resposta da ecoblaze
Thank you for your kind words! We’re delighted you’re happy with the product and truly appreciate your recommendation. We look forward to serving you again soon.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
It’s not arrived how can I rate…
It’s not arrived how can I rate something that’s not here
26 de abril de 2026
Resposta da ecoblaze
We’re very sorry to hear about your experience and sincerely apologize for any inconvenience caused. While we understand your concern, our records confirm that the order was successfully delivered on the 29th of April at 09:28.
Kind regards,
NH
I’ve used Ecoblaze on many occasions…
I’ve used Ecoblaze on many occasions and always found the product and service excellent.
26 de abril de 2026
Resposta da ecoblaze
Thank you for your continued support and for sharing such positive feedback. We’re delighted to hear that Ecoblaze has consistently met your expectations and that both our product and service have been excellent for you. We truly value your loyalty and look forward to serving you again in the future.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Resposta da ecoblaze
Thank you for your feedback! We’re delighted to hear you’re pleased with the quality of our products. We look forward to serving you again soon.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Resposta da ecoblaze
Thank you for your kind words! We’re delighted to hear that our service impressed you. Your feedback means a lot to us, and we look forward to serving you again soon.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
I ordered the pellets for pizza oven and received cat litter.
I ordered the pellets for pizza ovens but received cat litter.
I emailed a few times with no joy and in the end had to phone, only to be told they were the same thing and they weren't going to do anything.
27 de abril de 2026
Opinião espontânea
Resposta da ecoblaze
Thank you for your message. I can confirm that the product you received is indeed the correct item. Our 6mm wood pellets are sometimes supplied in alternative packaging, which in this case may appear similar to cat litter packaging, but the contents are the same wood pellets intended for pizza ovens.
We sincerely apologize for any confusion this may have caused. Please rest assured that the product is suitable for its intended use. If you have any concerns or questions, please don’t hesitate to get in touch.
Kind regards,
NH
Easy ordering and fast delivery.
Easy ordering and fast delivery...I've yet to try the woopellets but I'm sure they will burn!
25 de abril de 2026
Resposta da ecoblaze
Thank you for your feedback! We’re glad you found the ordering process easy and the delivery fast. We’re confident you’ll be pleased with the wood pellets once you try them — they’re designed to burn efficiently. We look forward to hearing how they work for you!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Resposta da ecoblaze
Thank you for your feedback. We work hard to keep our prices competitive without compromising on quality, and we’re glad you feel you got great value. We hope to see you again soon!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Delivered on time & a competitive…
Delivered on time & a competitive price.
Great briquets as well.
22 de abril de 2026
Resposta da ecoblaze
Thank you for your review! We take great pride in our briquettes, so we’re glad they’re hitting the mark for you. We appreciate you choosing us for your fuel needs and are happy we could get them to you on time and at a competitive price.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Resposta da ecoblaze
We sincerely appreciate your feedback. We work hard to ensure every customer experience is seamless and timely. Thank you for choosing us!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
I ordered two bags
I ordered two bags
One has arrived god know where the second is and they were ment to be hard wood pellets and these are just soft wood
24 de abril de 2026
Great service
17 de abril de 2026
Resposta da ecoblaze
Thank you so much! We’re thrilled to hear you enjoyed the service. We look forward to seeing you again soon!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Resposta da ecoblaze
Thank you for your kind words! We work hard to ensure our delivery is fast and our prices stay competitive. We’re happy to hear you had such an excellent experience and look forward to your next order.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
I will be buying more charcoal
I will be buying more charcoal, and other stuff from you, amazing 👏 🙌
23 de abril de 2026
Resposta da ecoblaze
Thank you so much! It’s great to know our charcoal hit the mark. We have some other fantastic 'stuff' we think you’ll love just as much. See you again soon for round two!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Resposta da ecoblaze
Thank you so much! We’re thrilled you had such a great experience. We’re always here whenever you need us next!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Excellent price and free next day…
Excellent price and free next day delivery 👌 will definitely be ordering again 😀
23 de abril de 2026
Resposta da ecoblaze
Thank you for the wonderful feedback. We work hard to provide the best value and fastest service possible, so it’s great to know we hit the mark for you. We look forward to your next purchase!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Everything is great about this company…
Everything is great about this company 😁 easy to order from, very fast delivery, great prices and amazing products.
20 de abril de 2026
Resposta da ecoblaze
We sincerely appreciate your feedback. It’s wonderful to know that our ordering process and delivery speed met your expectations. Thank you for choosing us, and we look forward to your next order!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Good quality product
15 de abril de 2026
Resposta da ecoblaze
Thank you so much for the feedback! We take a lot of pride in the quality of our items, so it’s wonderful to hear that you’re happy with your purchase. Enjoy!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Tried to cancel my order next day in…
Tried to cancel my order next day in the morning and they said the order has been dispatched already ?!!? The order was placed a day before at 14:30 on Sunday ! On the website it's state orders will be dispatched in the same day if placed before 14:00 p.m.
19 de abril de 2026
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