After trial (and lots of error) we discovered Ecoblaze Charcoal Briquettes for our Green Egg. Simply the best clean and odourless briquettes that allow you to cook expensive ingredients without fear o... Ver mais
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Leia as opiniões dos outros
Good overall experience, nice website, great product range and very competitive pricing inc free next day delivery. The only negative was the “delivery” aspect, I ordered at 2:20pm on 22nd and... Ver mais
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I use the wood pellets I purchased from ecoblaze a week or two ago when they arrived they were packaged as CAT LITTER. I spoke to A customer services representative regarding this and I was assur... Ver mais
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Content was good as previously, contained in hessian bags further enclosed in cardoard boxes which strained to constrain the bags! It was easier to move the bags, which, although heavier, were better... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre ecoblaze
Escrito pela empresa
Ecoblaze stands as a champion for natural, sustainable, quality products. We have worked with the same suppliers for many years. This ensures consistent quality and as we grow, our partners grow with us.
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
Informações de contacto
White Horse Energy, 1st Floor, Globe House, Love Lane, GL7 1YG, Cirencester, Reino Unido
- 01285402000
- sales@ecoblaze.co.uk
- ecoblaze.co.uk
4,4
Excelente
593 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Great customer service
Easy to order, they have good deals, and they have great customer service. I'm rating 4 only because I have received only part of the oder, but a phone call to customer service sorted the issue.
30 de abril de 2026
Resposta da ecoblaze
Thank you for your feedback! We’re glad to hear you found our ordering process easy, appreciated the good deals, and experienced great customer service. We’re sorry about the partial order, but we’re pleased our team was able to quickly resolve the issue over the phone. Your understanding means a lot, and we look forward to serving you again.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Fast delivery good product and fast…
Fast delivery good product and fast responces from seller keeping me up to date
1 de maio de 2026
Resposta da ecoblaze
Thank you for your kind words! We’re delighted to hear that you were happy with the fast delivery, the quality of the product, and the prompt updates from our team. Keeping our customers informed and satisfied is always our priority, and we truly appreciate your support.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Great burning logs
Usually bought cheap logs until I tried ecoblaze. Logs have lower moisture, burn longer and cleaner than budget logs from big stores. Might pay a couple of quid more but I think you get a longer burn time overall. Will definitely be a repeat customer as delivery was also on time. Zero complaints.
7 de maio de 2026
Resposta da ecoblaze
Thank you for sharing such thoughtful feedback! We’re delighted to hear that you noticed the difference with Ecoblaze logs—the lower moisture, longer and cleaner burn, and reliable delivery are exactly what we aim to provide. We truly value your support and are thrilled to know you’ll be a repeat customer. Zero complaints is the best compliment we could ask for!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Resposta da ecoblaze
Thank you for your feedback! We’re delighted to hear that the ordering process was easy and that your order arrived quickly. We truly appreciate your support and look forward to serving you again.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Great price
Great price , very fast delivery and a nice company to deal with , love these wood wool firelighters . Will always come back to this company.
7 de maio de 2026
Resposta da ecoblaze
Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed our great prices, fast delivery, and found us easy to deal with. It’s fantastic that you love the wood wool firelighters—we’re delighted they’ve become a favorite. We truly value your loyalty and look forward to serving you again.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Resposta da ecoblaze
Thank you for your kind feedback! We’re delighted to hear that you found the ordering process easy and that our delivery service met your expectations. We truly appreciate your support and look forward to serving you again.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Ordered on Thursday for Friday deliveru…
Ordered on Thursday for Friday deliveru when I would be in. Not delivered till Saturday.
Not good enough.
7 de maio de 2026
Resposta da ecoblaze
We’re very sorry to hear that your order didn’t arrive on the day you expected. We understand how frustrating that can be and apologize for the inconvenience caused. Timely delivery is important to us, and we’ll be reviewing this to ensure we improve going forward. Thank you for bringing it to our attention
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Resposta da ecoblaze
Thank you for your feedback. We’re sorry to hear that the delivery experience with DPD did not meet expectations. While the carrier handles the delivery, we take your concerns seriously and will continue working closely with them to improve the service. We truly appreciate your support and patience.
Kind regards,
NH
Very good service
Very good service , happy worth the logs and the kindling decent quality and provided a good fire pit!
9 de maio de 2026
Opinião espontânea
Resposta da ecoblaze
We’re so pleased to hear you’re happy with our service and that the logs, kindling, and fire pit met your expectations! Thank you for your kind words—it means a lot to us, and we look forward to keeping your fires burning bright.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Simple procedure to order and delivered…
Simple procedure to order and delivered in an acceptable time
9 de maio de 2026
Resposta da ecoblaze
“Thank you for sharing your experience! We’re glad to hear that the ordering process was simple and that your delivery arrived within an acceptable timeframe. Your feedback means a lot to us, and we look forward to serving you again soon.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Easy to Order
5 de maio de 2026
Resposta da ecoblaze
“Thank you so much for your feedback! We’re delighted to hear that you found the ordering process easy and straightforward. Making things simple and convenient for our customers is always our goal, and we truly appreciate you sharing your experience.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Resposta da ecoblaze
Thank you so much for your kind words! 🌟 We’re delighted to hear that you found our firelighters brilliant and that the ordering process was smooth with speedy delivery. Your feedback means a lot to us, and we look forward to keeping your fires burning bright and hassle‑free.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Resposta da ecoblaze
Thank you for your wonderful feedback! 🌟 We’re thrilled you found the choice excellent, the price great, and the delivery super-fast. It’s always our goal to make shopping with us easy and rewarding, and your review shows we’re on the right track.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Pizza perfection
The pizza pellets arrived in perfect condition and at a great price considering the bag is massive and will last a life time
4 de maio de 2026
Resposta da ecoblaze
Thank you for sharing such a fantastic review! We’re so pleased to hear your pizza pellets arrived in perfect condition and that you found the price great value, especially with such a massive bag that will last you ages. Enjoy those long‑lasting fires and delicious pizzas — we’re thrilled to have delivered exactly what you needed.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Excellent price and very quick…
Excellent price and very quick delivery. ⭐️⭐️⭐️⭐️⭐️
31 de março de 2026
Resposta da ecoblaze
Thank you so much for your glowing 5‑star review! ⭐️ We’re delighted you found the price excellent and the delivery very quick — that’s exactly the experience we aim to provide. Your support means a lot, and we look forward to serving you again soon!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Simply the best odour free briquettes!
After trial (and lots of error) we discovered Ecoblaze Charcoal Briquettes for our Green Egg. Simply the best clean and odourless briquettes that allow you to cook expensive ingredients without fear of that 'too smokey' or 'bitter' flavour which has caused us so many problems with the egg. They also light well and last for ages. 100% my go-to company moving forward
26 de abril de 2026
Resposta da ecoblaze
We’re thrilled to hear they’re lighting easily and going the distance. High-performance grills deserve high-performance fuel!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Not delivers…!!!
3 de maio de 2026
Resposta da ecoblaze
We appreciate your feedback and sincerely apologize for any delays experienced. We can confirm that this order was successfully delivered on the 6th.
Kind regards,
NH
1 star for delivery service they say…
1 star for delivery service they say next day delivery still waiting 4 days later and still no delivery.
29 de abril de 2026
Resposta da ecoblaze
We’re very sorry to hear about your experience and sincerely apologize for any frustration caused. While we understand your concern regarding delivery times, our records confirm that your order was successfully delivered on the 5th of May at 12:06.
Kind regards,
NH
Summer haul
Next day & free delivery on my summer haul. Great quality products as always and very well priced!
30 de abril de 2026
Resposta da ecoblaze
Thank you for your wonderful feedback! We’re thrilled to hear you’re happy with the quality, pricing, and free next‑day delivery on your summer haul. It’s great to know our products continue to meet your expectations. We look forward to serving you again soon!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Good overall experience
Good overall experience, nice website, great product range and very competitive pricing inc free next day delivery.
The only negative was the “delivery” aspect, I ordered at 2:20pm on 22nd and it wasn’t delivered by Evri until 4:30 on 25th.
I won’t be knocking off stars for that though as it’s out of their control and it was free delivery on a heavy, low value item.
As Arnie says… I’ll be back!
22 de abril de 2026
Resposta da ecoblaze
Thank you for your kind feedback! We’re glad you enjoyed our website, product range, and competitive pricing. We’re sorry the courier delivery took longer than expected, but we appreciate your understanding. We look forward to serving you again soon — as you said, we’ll be back too!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
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