⭐⭐⭐⭐⭐ I’m extremely happy with the work Eco homes did. From start to finish, they were professional, reliable and very easy to deal with. The quality of the work was excellent, and they paid great a... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Absolutely fantastic service from start to finish. We had our loft insulated and the team were extremely polite, professional and took the time to explain exactly what they were doing. The loft... Ver mais
John and Steve were friendly and efficient. They worked well as a team. Were considerate to the environment around them and i thought they both did an excellent job. The work was neat and tidy and wo... Ver mais
Caused damage to my felt in my loft after fitting loft insulation. After contacting Peter, he simply decided to ignore me.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We specialise in loft, underfloor, interior wall and cavity wall insulation and extraction. Helping lower you home heating costs through energy efficiency measures
Informações de contacto
Trym Lodge, BS9 3HQ, Bristol, Reino Unido
- 0333 344 1542
- info@ecohomeuk.co.uk
- ecohomeuk.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The guys turned up and carried out the…
The guys turned up and carried out the work , they were very polite and they left the work area very clean , after drilling the access holes , they filled them in and to be fair you can't tell where they drilled the holes , i'm hoping we get the benefit this winter , thanks guys
Excellent service
Eco Home UK was recommended to us and they have been excellent. They arrived to insulate and board our loft, they were on time and completed the work on time. There were a couple of snagging issues which they sorted out within 2 days of contacting them. I highly recommend them for future work.
Eco Home a good choice for cavity wall installation
Eco Home was a good choice for cavity wall installation. They were good enough to provide two onsite appointments to cover all my queries, and the installation was effectively done on the agreed date
Good service
Good service with plenty of communication and planning in the run up to the installation. On the day the installer was polite quick and efficient. The work was done to spec and left with no mess.
Cavity wall insulation.
The team arrived exactly when promised on time. They were pleasant, helpful and knowledgeable. The job was completed and any mess cleaned up and taken away. Everything seems fine and only time will tell as to any heat saving. Pleased and would use this company again.
Turned up on time
Turned up on time. Did the work quick and efficiently. No complaints here
Very easy to book and professional job
Very easy to book, but had appointments changed frequently. Office was very accommodating though and polite. Initial examination of building was quick and professionally done. Cavity insulation done professionally and the guys tidied up after too. Work done in under 2 hours for a 3 bed Semi. Well recommended.
efficient service
the guys were on time, polite, and helpful, they removed old insulation and cleared up any mess after themselves.
They came back on time to fill the cavities with new insulation and repair all holes.
No mess after and we were happy with the service
Great service from the start
Great service from the start. Initial surveyor turned up, very knowledgeable chap, no cheap salesmanship, upfront and honest.
Day of install, chap turns up early. Again a top bloke, knew his stuff. Installed loft insulation and boarded on stilts. Not quite boarded the area paid for. However, one call to eco and they deducted this off the final bill. So no issue.
Loft insulation upgrade
We asked Ecohome UK to bring the insulation in our loft up to standard and board where necessary. There was initially a misunderstanding in respect of the installation date having been communicated to us but was quickly resolved. The installers arrived promptly at the expected time and completed the job effectively and in the expected time. They were always polite and cleaned up after they had finished. However once they had gone we noticed that there was condensation appearing in the loft. We contacted them again and someone came round the same day to inspect the installation and advise on a solution. The problem was rectified a few days later and we have had no problems since. On the whole a very satisfactory job.
Wall and floor insulation.
Contract was for cavity wall insulation and insulation of a suspended wooden floor.
Arrangements for the work to be carried out were prompt and occurred as programed - satisfactory communications. No issue with the team that carried out the cavity wall insulation however, the same could not be said for the underfloor insulation. I checked the work and was concerned that it have not been done correctly - it appeared that areas had been missed.
A surveyor from Eco H visited a couple of days later and agreed the work was not to specification- the work was rescheduled for a couple of weeks later and was carried out to a good standard requiring an additional day disruption to our lives. I advise anyone having this kind of work carried out to insist on a photo record of the installation process (whomever the contractor might be).
To be fair, ECO homes made good the poor work without issue however, that does not detract from the lack of professionalism of some of their staff or for the additional disruption I incurred.

Resposta da ECO HOME UK
Great service from start to finish
Great service from start to finish, Honest, informative and efficient, went out of their way to help, Have recommended to friends and family. Looking forward to working with them again for air source heating.
Lack of Communication and Clarity
I was happy with the initial process, the company contacted me and arranged a surveyor who checked cavity wall insulation and loft insulation. Based on the recommendations we decided to have loft insulation installed. We don't qualify for any grants, this was all funded from our own pocket. Initial payment made on 7th May, original installation booked for 2nd June didn't go ahead due to Covid positive test of one of the installers. Between 2nd June and 16th June there was no further communication on installation date so I contacted EcoHomesUk to cancel the installation and requested a refund. I never received any details of terms and conditions nor any other information of what type/brand, composition of the insulation that was going to be installed. Whilst there are many gleaming reports about this company on this site, I cannot say we had a positive experience. Cancellation has incurred £65 charge + £49 inspection fee. Beware of additional costs!

Resposta da ECO HOME UK
Great service- super knowledgeable
Great service, the team are extremely knowledgeable and knew exactly what was needed, I would highly recommend
Staff were very prompt and very…
Staff were very prompt and very knowledgeable. Completed a full survey of the house and explained the process with even a video on the products used.
Looking forward to making savings on fuel bills and a replacement boiler to replace my 30 year old one. Very happy.
Fantastic service can’t wait for my…
Fantastic service can’t wait for my boiler fit.
Great service
I received great service from ecohomeuk.co.uk, fast and efficient, Would highly recommend.
Great service
Great service.
surveyor was open and honest, Couldn't be more helpful and I had my install date in 2-3 weeks for cavity wall installation. unfortunately due to covid it had to be postponed, but that out of there hands. If your looking for an efficient, honest and friendly company look no further.
Cheers for cavity wall & boiler at my…
Cheers for cavity wall & boiler at my new properties, was unsure if I would qualify being a landlord. Feel a lot warmer around the house now, thanks again 👍
Great service
Great service, friendly and efficient. Easy process with all the information about the grant scheme. Would highly recommend
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







