I love the quality and pattern design around the hood. The colors are vibrant and better looking than the pictures online. A lot better in person! It's very special to me to find the right Pancho that... Ver mais
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Leia as opiniões dos outros
The poncho (nambija) is even more beautiful than i thought it would be, plus it's soft and warm just as described! Very high quality wool blend. It also came with free dark chocolate which i thought w... Ver mais
Saw one of these on an Instagram video so naturally my brother I bought matching ponchos but in different colors. Got delivered from Ecuador in just a couple days, they look even better in person, sup... Ver mais
Unfortunately, I did not get my order due to possible theft from outside my building. It came a day early and we were planning to be home the next day. Although I cannot rate the product, I can rate t... Ver mais
Informações sobre a empresa
- Loja de roupas de exterior
- também em
- Decoração e Design de Interiores
- Exportador de artesanato
- Loja de chapéus
Sobre Ecualama
Escrito pela empresa
About ECUALAMA
Our story is one of handcrafted tales. We do our best to support local communities of artisans in Ecuador, especially in the world's famous Otavalo city. Our goal in ECUALAMA is to help local artisans to represent hand crafted, fair traded, natural products all over the world. Be a part of the ECUALAMA story.
Informações de contacto
Lytchett House, 13 Freeland Park, Wareham Road, BH16 6FA, Poole, Reino Unido
- info@ecualama.com
- ecualama.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 22% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
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Awesome company with amazing products
Awesome company with amazing products. Will be returning to buy more.
Retourneren lukt niet
Geweldige producten! Mooi en natuurlijk. Echter wil ik een deken terugsturen omdat hij van 20% acryl blijkt te zijn wat niet op de webshop stond. Nu heb ik al heel veel mails verzonden en nooit reactie gekregen en nu ligt hij al maanden in de kast onuitgepakt. Reageer op mails, retourneren is een recht. Ordernummer #100625
Very disappointing colors and quality
Colors of the blanket did not resemble the photos on the website. Much more muted and blend. The colors of the photos on the website are very cleary enhanced to look much more vivid. Also: the blanket it fairly thin and sheds heavily.
When I contacted customer service they simply said it's an artisanal product and colors may differ. Returning is an option, however shipping costs to Ecuador fall to the customer and amount to a higher cost than the original purchase amount. Despite the website being in my native language and a business address stated in the UK. My bad, should have read the fine print to note that returns are to be shipped to Ecuador.
Very disappointing experience. Would not recommend!
A really nice poncho
A really nice poncho, and I even got gloves and a chocolate bar as a gift. The service was great, and the items feel wonderful to the touch and are very warm. Thanks for everything!
Mauvaise politique des retours
J'ai commandé une couverture en alpaga qui est super.
En revanche, le poncho ne convient pas car il n'est pas doux comme indiqué.
J'ai demandé un retour, et je n'ai toujours pas d'autorisation à ce jour...
A very warm and comfortable poncho
A very warm and comfortable poncho. Have been wearing it inside and outside.
Excellent quality products
Excellent quality products. Prompt service and great communication. I couldn't be happier.
These blankets are beautiful
These blankets are beautiful, shipped very quickly and arrived before cold weather here in Australia. Very good value.
I would have given more
I would have given more, however custom fees wasn’t included which got me pretty baf
Top-tier and exactly as advertised
Top-tier and exactly as advertised. You guys even included a few unexpected extras, which was a generous touch.
Even without the extra, the quality alone earned a solid 5 stars. I will be purchasing more.
Highly recommended!
Too small
Too small, and a little tight around the neck.
The poncho itself is very thin and I was not expecting that.
Good quality, exactly as advertised and well packed
Good quality, goods are exactly as advertised. Properly packaged and sufficient updates on the order status.
20% PLASTIC
They obscure the fact that these are 20% PLASTIC.
Maybe even more than 20%, since the labeling isn’t verified by anything.
Do not buy if you want pure wool or natural materials!
I love the ponchos I purchased from Ecualama
I love the ponchos I purchased from Ecualama. They're both of high quality and as described on the website. Ecualama's service -- the marketing, billing and shipping -- was top notch, too.
Quality fair trade product thoughtfully shipped!
The product is a quality product at a fair trade price…comes with some
Nice extras in the box and thoughtfully packaged as well as extremely fast shipping despite it being an import that goes through customs.
The blankets are of excellent quality…
The blankets are of excellent quality with stunning colors. I bought 5 total.
Very soft blanket
Shipping was vary fast especially for being out of the country took about 4 days the blanket is incredibly soft a bit thin for the double thick yarn one I got but that’s fine sheds a bit but not bad perfect to cuddle up to in bed
Constant shedding
Constant shedding. brushed it and washed and had a dry cleaned. Every day there is hair everywhere on my clothes in my mouth when I wake up. I really would like to love this product, but it is really a pain.
I bought ponchos for my whole family…
I bought ponchos for my whole family (8) and a blanket for my wife. Everyone absolutely loves them the craftsmanship is undoubtedly impressive thank you so much for the hard work put into making this product!!
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