We bought a beautiful Klimpt print. We delayed opening it for some time as we were decorating. The frame had a slight chip on it. I contacting the company with pictures etc They immediately organised... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We bought a beautiful Klimpt print. We delayed opening it for some time as we were decorating. The frame had a slight chip on it. I contacting the company with pictures etc They immediately organised... Ver mais
A empresa respondeu
This company is so easy to deal with, both in terms of ordering process and customer service. The products are good quality as expected. The "no-quibble" returns process is really first class and my... Ver mais
A empresa respondeu
JUST AMAZING customer service. What a joy to receive very prompt replies, and lovely correspondence. I was returning an item that simply didn't work in the room I had bought it for AND Chloe could not... Ver mais
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I appreciate how helpful the Chloe was in response to my order issue. She was understanding, thorough, and responded favorably to my request. I am excited to get artwork from fy! In the near future, j... Ver mais
A empresa respondeu
Fy! is the home of the world's best emerging brands. Unique homeware, wall art, furniture and accessories. Shop your heart out.
Second Home, 125 - 127 Mare Street, E8 3SJ, London, Reino Unido
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This company is so easy to deal with, both in terms of ordering process and customer service. The products are good quality as expected. The "no-quibble" returns process is really first class and my personal experience of dealing with them was really outstanding

Resposta da Fy!
We bought a beautiful Klimpt print. We delayed opening it for some time as we were decorating. The frame had a slight chip on it. I contacting the company with pictures etc They immediately organised a replacement. None of the usual need to package and send back the other one. Did we damage it etc. Very impressive response. Will recommend company to others

Resposta da Fy!
I couldnt praise this site more. Theyre customer support has been exceptional, and the quality of my artwork is fabulous. I will definitely be recommending Fy to friends

Resposta da Fy!
Portrait of Stevie Nicks arrived beautifully packaged and quickly. More lovely than I could have hoped. It is a present and I can’t wait to gift it to my friend - she’ll love it

Resposta da Fy!
Amazing, modern wall art and fantastic customer service!

Resposta da Fy!
Customer Service was great! They resolved my issue very quickly.

Resposta da Fy!
JUST AMAZING customer service. What a joy to receive very prompt replies, and lovely correspondence. I was returning an item that simply didn't work in the room I had bought it for AND Chloe could not have been more helpful and lovely. If only every other company in this country could replicate Fy! in their attitude, organisation and wonderful staff.

Resposta da Fy!

Resposta da Fy!
Easy transaction parcel arrived in a timely manner and was exactly as described. Good job thank you.

Resposta da Fy!
Everything went perfectly fine. The shipping was super quick, even though I ordered from Germany. The quality is great and I’m super happy with my purchase!

Resposta da Fy!
Parfait ! service client super, livraison impeccable, produits de super qualité, rien à dire, c'était un sans faute !

Resposta da Fy!
Amazing experience with Fy! ✨
Beautiful, stylish pieces and great quality. What really stood out was their excellent customer service — super helpful and attentive.
Highly recommend if you want to upgrade your space! 🤍

Resposta da Fy!
I’ve bought a few bits from Fy! And the quality is great, exceeds expectations
Also Chloe from customer service couldn’t have done more for me when I emailed in with a query
Will definitely recommend and shop again
(Bring back the app please)

Resposta da Fy!
My two prints and frames were in excellent condition , really love the quality and I am already looking for more.
Thank You Fy

Resposta da Fy!
Great art work ordered from Fy !
Quality canvas prints in beautiful designs and detail with quality frames.
General prints in picture frames are not as good looking aesthetically, for the price. But, if hung as a gallery wall they look better, but are still a little over priced in my opinion compared to the quality of a canvas print and the frames aren’t as good.
Over all I’m pleased with my purchases and Chloe in the customer care department has always been amazing and spot on with all her help and advice.
Highly recommended for canvas prints especially.

Resposta da Fy!
I appreciate how helpful the Chloe was in response to my order issue. She was understanding, thorough, and responded favorably to my request. I am excited to get artwork from fy! In the near future, just bummed with how the print appeared once enlarged with my most recent purchase. (I still love my past purchases.) Thank you for your help, Chloe!

Resposta da Fy!
Although i did not keep my print, the company was so easy to deal with when I asked to return it. They refunded my money immediately and told me to keep the print. I was quite impressed with the service. I would highly recommend this company

Resposta da Fy!
Unfortunately my framed canvas showed up crooked, but I received an immediate response and refund . There was no back and forth, just a very pleasant experience in which FY! customer service helped me immediately without any pushback. Besides this issue, I have always had my items show up on time and undamaged. Very solid experience every time, no matter what the situation.

Resposta da Fy!
Print is vibrant/frame is sturdy and just what I was looking for. Customer service was top notch.

Resposta da Fy!
Needed customer service help on image sizes etc… and got a perfect, rapid and detailed response.

Resposta da Fy!
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