EDAPT was the best thing that ever happened to me. Your staff, Sarah, Aubrey, Alizandra, helped me were very patient and supportive. They were both knowledgeable about student loans and understood tec... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
This company has helped me defer my student loan due to my unemployment. Still job searching glad that Edapt has my back. I’m glad b/c before Edapt wasn’t aware of anything related to my student lo... Ver mais
A empresa respondeu
The help I received from your staff was so rewarding. I was a nervous wreck before I contacted edapt. The information and assistant i received really relieved the stress I was going through.
A empresa respondeu
I'm on a fixed income , my house burned down and we lost everything, my husband's health declined, I can't afford my bills. They helped get my student loan fixed, so I can concentrate o... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We help our clients navigate the complicated process of document preparation for the federal student loan repayment plans. We take great pride in our knowledge of the business and strive to deliver nothing but excellent customer service.
Informações de contacto
5000 Birch St suite #3000, 92660, Newport Beach, Estados Unidos da América
- (800) 438-2869
- support@edaptusa.com
- edaptusa.com
Resposta da EDAPT USA
Hello Michael,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service. Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
They have been great through my entire…
They have been great through my entire experience. I was with them for almost 10 years. They always made sure to keep my payment low.
17 de maio de 2024
Opinião espontânea
Resposta da EDAPT USA
Hello Gina,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
She was very understanding and very…
She was very understanding and very respectful
16 de maio de 2024
Resposta da EDAPT USA
Hello Eloina,
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Most everything that was done was done…
Most everything that was done was done by myself in contacting the Mohela company. My loans were updated by myself when I was unsure about something. It was after I spoke with Mohela that I found out that Edapt worked to with them to ensure everything was taken care of. Edapt should be more hands on with the updates and assistance. Particularly with the new Federsl assistance that is confusing to begin with. Afterwards everything smoother and easier once it was all explained.
16 de abril de 2024
Opinião espontânea
Resposta da EDAPT USA
Hello Michal,
Thank you for your honest feedback. We appreciate the input as it allows us to improve our customer service experience. Thank you for entrusting us on your path to financial freedom and giving us the opportunity. Please feel free to give us a call if you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Awesome
They are very knowledgeable. All my needs were addressed. Customer service was very pleasant. Albury was great May 13, 24.
13 de maio de 2024
Opinião espontânea
Resposta da EDAPT USA
Hello Cheri,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Resposta da EDAPT USA
Hello Danny!
Thank you so much for the five star review! It was an absolute pleasure helping you. We are here if you ever have any questions so please don't hesitate in reaching out.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
Excellent guidance and thorough…
Excellent guidance and thorough explanation through the process.
13 de maio de 2024
Resposta da EDAPT USA
Hello Michelle!
Thank you so much for the five star review! It was an absolute pleasure helping you. We are here if you ever have any questions so please don't hesitate in reaching out.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
What is important that you send a reminder to people
That you send a reminder to people
9 de maio de 2024
Resposta da EDAPT USA
Hello Davora!
Thank you so much for the five star review! It was an absolute pleasure helping you. We are here if you ever have any questions so please don't hesitate in reaching out.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
Resposta da EDAPT USA
Hello Stephen!
Thank you so much for the five star review! It was an absolute pleasure helping you. We are here if you ever have any questions so please don't hesitate in reaching out.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
Simple and easy to work with
EDAPT was a huge help in reducing my student loan payment to something very affordable! They were awesome!
8 de maio de 2024
Opinião espontânea
Resposta da EDAPT USA
Hello Devin,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
The Representative was very helpful and…
The Representative was very helpful and knowledgeable. She was patient and kind.
7 de maio de 2024
Opinião espontânea
Resposta da EDAPT USA
Hello Belinda,
Thank you for taking the time to leave your detailed and wonderful review. We truly appreciate the kind words. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Resposta da EDAPT USA
Thank you so much for the five star review! It was an absolute pleasure helping you. We are here if you ever have any questions so please don't hesitate in reaching out.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
The fact that I don't have to worry…
The fact that I don't have to worry about when or what things are done is great. I know everything will be handled properly and on time.
25 de abril de 2024
Resposta da EDAPT USA
Hello Kay!
Thank you so much for the kind words and the five stars. It was an absolute pleasure helping you. We are here if you have any questions or need further assistance so please don't hesitate to reach out.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
They were helpful and made the process…
They were helpful and made the process easy.
19 de abril de 2024
Resposta da EDAPT USA
Hello Sandra!
Thank you so much for the kind words and the five stars. It was an absolute pleasure helping you. We are here if you have any questions or need further assistance so please don't hesitate to reach out.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
They are well mannered and get what…
They are well mannered and get what needs to be done. They also answer all your questions even you think it’s a stupid wuestion
16 de abril de 2024
Resposta da EDAPT USA
Hello Catherine!
Thank you so much for the kind words and the five stars. It was an absolute pleasure helping you and we appreciate your time. We are here if you have any questions or need further assistance.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Eadapt is 100% honest and effective!
Eadapt is 100% honest, reliable and they do what they say. From the first time I contacted them until they contacted me to say my student loans are all forgiven. First, they reduced what I had been paying a lot. Then they managed those loans keeping me informed. It could not have be easier. Everything they said would happen did. All I had to do was provide an E-signature from time to time. Then they gave me the great news that my loans had been forgiven!
9 de abril de 2024
Opinião espontânea
Resposta da EDAPT USA
Hello Matthew!
Thank you for taking the time to leave your wonderful review. We appreciate you doing so. At Edapt we really strive to deliver the best possible customer service to each of our clients. Thank you for giving us the opportunity to help you accomplish the ultimate goal of becoming debt free! Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Awesome customer service
Awesome customer service, helpful, and great communication either with email or phone call.
1 de abril de 2024
Opinião espontânea
Resposta da EDAPT USA
Hello Yolandita!
Thank you so much for the kind words and the five stars. It was an absolute pleasure helping you. Customer service is our number one priority. We are here if you have any questions or need further assistance.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Consistent and Responsive
What made my experience great is that the representative I had was always consistent and responsive. She made sure to respond in a timely manner to any questions or concerns I had. I would not have known what to do to make this happen but EDAPT USA's representatives took great care of what needed to be done to make things move forward. They were patient, professional and informative. I am more than thankful and grateful!
16 de abril de 2024
Opinião espontânea
Resposta da EDAPT USA
Hello!
Thank you for taking the time to leave your detailed and wonderful review. We appreciate you doing so. At Edapt we really strive to deliver the best possible customer service to each of our clients. Thank you for giving us the opportunity to help you! Please let us know If you ever have questions and don't hesitate to reach out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
the representative was very patient and…
the representative was very patient and helpful
3 de abril de 2024
Resposta da EDAPT USA
Hello Stella!
Thank you so much for the kind words and the five stars. It was an absolute pleasure helping you accomplish the ultimate goal of becoming debt free. We are here if you have any questions or need further assistance.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Very helpful and beneficial service
Very helpful and beneficial service! Highly recommended!
2 de abril de 2024
Opinião espontânea
Resposta da EDAPT USA
Thank you so much for the kind words and the five stars. It was an absolute pleasure helping you. We are here if you have any questions or need further assistance so please don't hesitate to reach out.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
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