Going from a position of knowing nothing about how to fund my 90 yr old mum's long term care home fees, to knowing everything (nearly) was helped considerably by Roger, initially, and then Nicky with... Ver mais
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Leia as opiniões dos outros
The team at Eldercare Solutions were brilliant in helping me through a very difficult and emotionally challenging time when my 87 year Mum had to go into a Care Home. At every step of the way, matte... Ver mais
The team at Eldercare guided us through the options to fund my Mum's care home fees. They spent time listening to our needs and answering our questions. Several options were presented and Tracy spent... Ver mais
I've had fantastic service and advice from Nicky, Tracy and Roger at Eldercare. Providing long term care for Mum has been a daunting situation for me and the thought of Mum's money running out... Ver mais
Informações sobre a empresa
Escrito pela empresa
Established in 2007, Eldercare Group provides specialist, jargon-free advice about long-term care home funding and, where required, a project management service for families selling a property when a relative moves into a care home. We offer two core services: qualified financial advice to those looking for solutions to meeting on-going care costs, provided through the team at Eldercare Solutions, whilst Eldercare Property Partners can assist with all aspects of selling a property to move into care. Families have been benefiting from our advice and experience for over 15 years. We have won many awards over the years and all our advisers are members of the Society of Later Life Advisers (SOLLA). We are the Preferred Partner for care funding advice for many Care Providers and our advice can be accessed throughout the UK. You can be certain that we will be polite, efficient and professional in all our dealings with you.
Informações de contacto
Mill House Farm, Mill Lane, CM23 1AD, Berden, Reino Unido
- 0800 082 1155
- advice@eldercaregroup.co.uk
- eldercaregroup.co.uk
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Excellent service from Eldercare.
We received excellent, responsive and expert service from Nicky and team from start to finish. I would have no hesitation in recommending Eldercare to anyone considering investing in a life time care annuity. Thank you for your help and guidance.
A truthful and honest company
I wouldn't hesitate to recommend this company to anyone who has a friend or relative requiring long term care. Nicky, Tracy and the whole team answered every question I had (of which there were many) with total clarity and made the process so simple and painless. Of course this type of Annuity is not suitable for all however Eldercare Solutions gave me the information for me to make the huge decision with my eyes wide open. Thank you all so much
Great service
Great service. Everything was explained clearly and professionally . Big shout out to Tracy, who was attentive and well able to handle all my queries (and doubts).
Many thanks to Nicky Cave and the staff…
Many thanks to Nicky Cave and the staff at Eldercare we have now sorted finances with an annuity to cover our elderly mother's care costs in a care home that she and all of us are really pleased with.
Nicky your professionalism, expertise and communication was outstanding throughout the process.
Thank you.
All the team at Elder care gave very…
All the team at Elder care gave very clear and comprehensive advice which was easy to understand. All enquires by phone or email were answered quickly. The staff were all friendly and helpful.
My thanks to the staff at Eldercare…
My thanks to the staff at Eldercare especially Tracey for the help in arranging the care fee annuity for my father.
Everything was handled in a professional maner, and I was kept informed throughout the process. I would not hesitate to recommend Eldercare to anybody wishing to purchase this kind of product.
James Osborne
Excellent Service
Excellent service from my initial discussion with Sarah Embleton through to the clear and detailed explanation of the Annuity quotes. Even though a purchase wasn’t made, we found the Report helpful in arriving at a family consensus and it was a bonus that we didn’t have to pay any fees to get to that point.
I am very happy to highly recommend…
I am very happy to highly recommend Eldercare. Nicky and her team have all been excellent. Roger initially provided me with clear information and a video which was very informative and helped the decision process. They worked efficiently from start to finish. Tracy and Nicky have been keeping me informed all the way. They have all been professional and clearly are experts in their field.
Highly Recommend
Both Nicki and Tracy at Eldercare were so helpful in obtaining and providing us with all the information we needed regarding the Annuity care package for my dad.
They are a very professional team and I will not hesitate in recommending them to anyone seeking help with the care of a loved one.
The product is a safeguard and the…
The product is a safeguard and the reassurance it brings is almost unquantifiable. The explanations by and the assistance and availability of staff were exemplary. I hope the company will always bear in mind the importance of the quality of their staff.
Efficiency with the personal touch
We couldn't have asked for a better experience. The whole process was handled in a professional way, but also in a friendly and compassionate manner. Nothing was too much trouble. Thanks in particular to Tracy. We thoroughly recommend Eldercare.
Exemplary service
I quickly discovered that sorting out a Life Time Care Annuity Plan for my mother was one of the most stressful situations I have ever had to handle. When you consider that you are cashing in thousands of pounds worth of your mother’s stocks, shares, ISAs etc. to buy one single product with the aim of it providing Care Home fees cover for the remainder of your mother’s life, you suddenly realise you get one shot at purchasing the correct Annuity, or of making a complete mess of things and buying an Annuity which turns out to be “not fit for purpose”, mainly because of the many scenarios you did not have the knowledge to consider ahead of buying the product.
Step in Eldercare Solutions Limited who, from my very first contact with them, made me realise there actually are people out there that you can rely upon and trust to do a good job with the combined best interests of you, your parents, their estate and, of course, their own company without weighting any decision unfairly on any one side. Eldercare guided me through the products available from four companies, gave me impartial advice on what might work, what events I might want to consider, what might happen in the longer term and how to minimalise the impact this may have on both the annuitant, their estate and family members and a raft of other circumstances I had not taken into account.
I am delighted to say that through Eldercare’s excellent advice and professionalism, I am very happy with the type of Annuity I bought my mother which will pay her Care Home fees for the remainder of her life without any redress for funding from family members and has given all of us peace of mind. I opted for the slightly more expensive Annuity which pays a 6% price increase on the anniversary of the product which, having read the small print on the Care Home’s Residency Agreement, was needed to cover the Care Home’s standard annual 5.5% per care fee increase. Based on my experience, I would recommend using Eldercare to anyone wishing to purchase such an Annuity.

Resposta da Eldercare Solutions Ltd
Great service from Eldercare
Eldercare have provided us with invaluable assistance and advice in arranging long-term care provision for our mother. I can't recommend them highly enough.
Excellent service
A very positive experience provided by a super professional team. Many thanks for your help.
Michael Hastings was brilliant
Michael Hastings was brilliant: highly knowledgeable, patient & empathetic. Excellent advice, completely free of charge, and impartial. Thanks Michael 🙏
Annuity care package
Nicki, Tracy and Roger at Eldercare solutions were incredibly helpful throughout the process of obtaining they Annuity care package for Mum.
I would have no problem with recommending them to anybody looking for help with the care of their loved ones.
Highly Recommend
Such a relief to know that our mother’s care costs can be met for her future. Tracy was a great help providing clear advice for us to make an informed decision.
I would not hesitate to recommend Eldercare, great customer service and professionalism.
Excellent experience with Eldercare Solutions
I have to say the people at Eldercare Solutions were excellent and I have already recommended them to friends who are seeking care for a family member. From the first time I contacted them they were so helpful - big shout out to Nicky, Tracy and Roger who were always happy to answer questions and give advice. Before contacting them I felt really overwhelmed about funding for my Mum who is ina care home, but after speaking to them I really felt peace about the situation. Thank you so much.
Highly recommended
Thank you so much to the Eldercare team for your wonderful support, advice and service helping us set up an annuity for my aunt. As so many other reviews have said, I cannot recommend them highly enough and they have offered a 5 star service.
What a relief it is for all our family and my aunt to have this in place and we wish we had known about this service sooner.
Eldercare have been efficient from the start of the process to completion, always given very prompt responses to our queries and kept us informed at all times.
Particular thanks to Nicky, Tracey and Roger - we will definitely recommend your services to others.
Help in obtaining funding options
We contacted Eldercare about funding options for my father's care having used them previously in arranging a care annuity for my mother-in-law. In this case we ultimately decided against a care annuity after Eldercare arranged a series of quotes. But we are very grateful to Tracy Jenkins at Eldercare for explaining the options and obtaining quotes.
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