Good communication & very quick service. Prices on par & a little less than others. Website could do with an upgrade for more info on products, but works ok. We will use again.
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Informações sobre a empresa
Escrito pela empresa
Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.
Informações de contacto
Friars Gate, DN4 5NU, Sheffield, Reino Unido
- 01146980583
- hello@electricalsonline.co.uk
- electricalsonline.co.uk
4,5
Excelente
864 opiniões
Respondeu a 71% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fast and efficient
Fast delivery and kept informed by email. Competitively priced. Good, quick service.
1 de outubro de 2025
Opinião espontânea
Resposta da Electricals Online
Thank you for the kind review, we're happy to hear that we provided a good service and we hope to hear from you again soon.
Great products and prices and super…
Great products and prices and super quick delivery, very happy : )
25 de setembro de 2025
Resposta da Electricals Online
Many thanks for the review :)
Exactly what I wanted
Exactly what I wanted. Functional double pole switch in a watertight casing. When installed it will control the power to the calorifier on my boat.
9 de outubro de 2025
Opinião espontânea
Resposta da Electricals Online
Great to hear. Thank you for the positive review, I hope the item works well for you!
Resposta da Electricals Online
Thanks for the feedback, Neil. We hope to hear from you again in future and appreciate the review.
Ordering was simple
Ordering was simple, prices were excellent, and delivery was super quick. I’ll definitely order again and recommend it to others.
9 de outubro de 2025
Opinião espontânea
Resposta da Electricals Online
Many thanks for the review and recommendation, we appreciate your support and are happy that you had a good experience with us!
2 weeks later I am yet to receive my…
2 weeks later I am yet to receive my purchase.
7 de outubro de 2025
Opinião espontânea
Resposta da Electricals Online
Hello,
I'm sorry to hear that you have not received your items. I can't see that we have received any emails from you asking for an update, so unfortunately I cannot see what order this is referring to.
If you require an update on your order, please contact hello@electricalsonline.co.uk with your order number, we will be more than happy to help.
Many thanks,
Sam.
Could not ask for better service
Could not ask for better service, ordered on-line , paid for two days courier, arrived on time ,fits ok and works, Great service
1 de setembro de 2025
Opinião espontânea
Resposta da Electricals Online
We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!
Easy to order
Easy to order, great quality product and fast delivery
23 de setembro de 2025
Opinião espontânea
Resposta da Electricals Online
We're glad you had a good experience with us, thank you for the kind review.
Fantastic service!
Fantastic service!
Easy to order, great price and fast delivery. Will be recommending to others and using in the future.
24 de setembro de 2025
Resposta da Electricals Online
Many thanks for the review and recommendation, we appreciate your support and are happy that you had a good experience with us!
Brilliant
Brilliant, fast free postage, quality goods at great prices, cannot fault, thank you
1 de outubro de 2025
Opinião espontânea
Resposta da Electricals Online
We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!
Resposta da Electricals Online
Thanks for the review!
Good products at affordable prices with…
Good products at affordable prices with quick delivery.
25 de setembro de 2025
Resposta da Electricals Online
Thanks for the feedback, Anthony. We hope to hear from you again in future and appreciate the review.
These radiator castors are great.
Very simple to order and pay. Delivered quickly and well packaged.
Simple to fit the items. Great service and highly recommended.
24 de setembro de 2025
Resposta da Electricals Online
We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!
Good service good product
24 de setembro de 2025
Resposta da Electricals Online
Many thanks for the kind review.
Resposta da Electricals Online
Thanks for the feedback, Ian. We hope to hear from you again in future and appreciate the review.
You sold me a defective item
You sold me a defective item. The s.p.d was defective, obviously it was a used item and has been repackaged and resold!
24 de setembro de 2025
Resposta da Electricals Online
Hello,
Thank you for your review.
I'm sorry to hear that you have a faulty item. I can confirm that we do not send used items, we only send new items to our customers. Unfortunately there is always a small chance that any item we send could go faulty when installed, it is sadly the nature of electrical products.
If you have proof that we may have mistakenly sent a returned item, please email any images that you have may have and we will investigate this further.
As discussed in my email, my colleague will be sending a returns label to you so that you can get this item back to us for a full refund. I hope this helps to resolve the issue.
Apologies for any inconvenience caused.
Fast delivery
Fast delivery, great communication and superb shower extractor fan does the job great, no more steamy bathroom would definitely recomend
10 de setembro de 2025
Opinião espontânea
Resposta da Electricals Online
Many thanks for the kind review, I'm glad to hear that your fan has done a good job!
Easy to navigate the site and place the…
Easy to navigate the site and place the order. Delivery was reasonable and well packaged.
4 de setembro de 2025
Opinião espontânea
Resposta da Electricals Online
Many thanks for the positive review! We hope to see you again soon.
Worst company do deal with don’t send…
Worst company do deal with don’t send anything back as they will only give you 20% of your money back for unused goods!
19 de setembro de 2025
Opinião espontânea
Resposta da Electricals Online
Hello,
Please could you provide more information?
We refund all unused goods that are returned within 30 days as outlined in our shipping and returns policy. If we have only refunded 20% of your order, then there will be a reason provided.
Many thanks,
Sam - Team EO
Excellent
Found what I was looking for here at a good price, and with next day delivery. It arrived promptly, well packaged, exactly when it should have arrived. Excellent, will use again.
17 de setembro de 2025
Opinião espontânea
Resposta da Electricals Online
Thank you for the review, we appreciate your feedback and are really happy to hear that you had such a positive experience.
We hope to hear from you again soon!
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