Good communication & very quick service. Prices on par & a little less than others. Website could do with an upgrade for more info on products, but works ok. We will use again.
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I rang to confirm a delivery day but was told that due to it being a bank Holiday weekend they couldn't guarantee a day. After a discussion with the salesman I agreed to go and collect the item from t... Ver mais
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Got the products. However at check out, I specified an alternate shipping address but the system reverted to main. Quite annoyed as it cost me additional to get it collected. Did email the helpline... Ver mais
Informações sobre a empresa
Escrito pela empresa
Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.
Informações de contacto
Friars Gate, DN4 5NU, Sheffield, Reino Unido
- 01146980583
- hello@electricalsonline.co.uk
- electricalsonline.co.uk
Respondeu a 71% das suas opiniões negativas
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Great Service throughout
Easy to navigate website.
Luceco Downlights were delivered promptly and well packaged.
Very competitive pricing.
Would recommend Electrical’s Online!

Resposta da Electricals Online
Ordered a new house alarm system,had…
Ordered a new house alarm system,had problems with the main board on the old one.
This Veritas system was just the job.
Great price and delivered on time.

Resposta da Electricals Online

Resposta da Electricals Online
Amazing turnaround
Amazing turnaround, order placed & outside lights were delivered very well packaged within 24 hours. Lights are modern shape & look great. Price was competitive too. Very pleased with service.

Resposta da Electricals Online
Order EO-56136
Order EO-56136. Purchased a central heating programmer. Good service ordering from website, payment and delivery. Plumber struggled getting the unit to work and needed some technical help and recommended the EPH 37 may have been a better choice so I thought I would call electricals online to have a chat about either swapping or help on the H3747 unit we had ordered. No phone number on the website so emailed their customer services email address and 4 days later still no reply. My plumber sought help elsewhere to get the unit working, which is now but still getting to grips with it. So score was a 5 for the purchasing side and a zero for customer service received. Would I buy from them again, doubtful as I like products backed up by customer service.

Resposta da Electricals Online
ToughLED batten light.
Chose EO for buying a batten light.
They had it priced well and in stock.
Decent reviews on TP.
I was pleased with the whole service and pleased at how well packaged it was.
A good experience, I’m going to be electrifying my newly built garage, and as a result of this experience I will be getting everything for that from here.

Resposta da Electricals Online

Resposta da Electricals Online
Delivery was prompt, return handled well
Delivery was prompt. The product had been damaged in transit, only apparent internally. Support were quick to reply and supplied a return label. The replacement could have been a bit quicker to arrive, but it is now installed and working fine.

Resposta da Electricals Online
Good service
Good price , prompt delivery, when the delivery driver threw the parcel over a tall gate you were quick to reply and offer a replacement in it was damaged, good service, thanks

Resposta da Electricals Online
Quick delivery good stock on site too…
Quick delivery good stock on site too of items merchants don’t hold 👍

Resposta da Electricals Online
Customer service - doesn't exist
I placed my order with eta of 1-2 days. I contacted EO to be told it was delayed direct from the supplier. I then contacted EO 2 more times for updates and never received a response.
Your customer services is shocking and although only a £129 mirror it took almost a week to arrive with no updates.
Produce from Sensio is great and working

Resposta da Electricals Online
IiBoost and Caddy delivered quickly
IiBoost and Caddy delivered quickly. All now installed and working.

Resposta da Electricals Online
slow delivery/ bad design downlighter connector
slow delivery. items bought had design fault.Unable to fit 1.5mm cable in so called " quick fit "connector. I emailed the company, but as yet, no reply. Had to use Wago connectors to wire up downlighters.
Good knowledge team of sparks
Clear communication and polite and knowledgeable team highly recommend

Resposta da Electricals Online
Used them before
I have used them before and they came up again on my google search so i thought why not use them again. I purchased some underfloor heating products. Prices were good and delivery was quick. Will use again.

Resposta da Electricals Online
Nobody to speak to
Unsure about this online store. Placed an order the 10th Feb, money had been taken. I contacted them via email and their contact page to say I’ve ordered the incorrect item and can they cancel the order before dispatch, I have no communication back, on the tracking it’s showing the order is still being prepped and no refund has appeared.
Is anyone there at Electrical Online??

Resposta da Electricals Online
Easy purchase from their online store
Easy purchase from their online store. Product arrived quickly and is working great

Resposta da Electricals Online
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