Such a wonderful company! Super comfy and beautiful lingerie sets, the parcels come with little goodies like flowers and face masks - all vegan which is so considerate! The sets fit perfectly and are... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Such a wonderful company! Super comfy and beautiful lingerie sets, the parcels come with little goodies like flowers and face masks - all vegan which is so considerate! The sets fit perfectly and are... Ver mais
A empresa respondeu
I have received a few of these sets and my husband loves each and every one of them. I would have given them 5 stars but I need more support as Im an E cup. My husband puts out a set which he wants... Ver mais
A empresa respondeu
An excellent process from point of order to receiving the items. And that's before the aftersales communications with Stacy and, especially, Summer - which included helping me with the cancellation... Ver mais
A empresa respondeu
It’s a very nice idea and very pretty products. however it’s not big chest friendly, sizing goes up to E cup. They should consider making bigger sizes, for some women have bigger chests. Quite disap... Ver mais
A empresa respondeu
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 94% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing company, had to change size on the subscription and they were so helpful and accommodating, love the extras, sets are beautiful and so is the packaging, thankyou :)

Resposta da Elia
Was really happy with them at first, until I was scrolling SHEIN one day and came across a set that I’d received from Elia that was priced at £2, and then another set, and another and another… I PAID £30 FOR £2 SHEIN UNDERWEAR!! Avoid avoid avoid this absolute scammer!!

Resposta da Elia
The Mrs was over the moon happy wife happy life

Resposta da Elia
Product issue, customer service was excellent letting me know beforehand and offering very good alternative, subscription is normally routine and lovely items, wonderful quality and worth the money

Resposta da Elia
Fantastic underwear comfy stylish and my husband absolutely loves them the presentation box was just lovely
Thank you again looking forward to my next order ❤️

Resposta da Elia
Best decision I have ever made, I absolutely love getting these boxes through each month - they're always new and interesting, always utterly stunning pieces and extremely well priced. Much cheaper and better than lingerie you buy out in retail shops, but just as good quality and prettier designs!

Resposta da Elia
The product is fantastic! The packaging, communication everything! I love all the colours & styles. I love the surprise opening the boxes! The little things like the team bags, bobbles, flowers. Such lovely wee touches. The fit is amazing also!

Resposta da Elia
This company is great! Its such a lovely way to spoil yourself with such pretty underwear. I have the surprise box, every other month. I never know what im getting and there's always a scrunchie, and other little treats included. I love the fabric petals; I'm collecting them in a little crystal bowl. I like the attention to detail. The bottoms sizing were a bit small, when I explained this, customer service got straight back to me and sent me replacements, which I thought was really kind and shows how much they value their customers. I can't wait for my next box!

Resposta da Elia
I sent an email about 2-3 days ago regarding my order, with no response. Not only did I not get the colour I asked for (I was given light blue and white instead of dark shades), but the quality was awful, with loose thread, finishing issues and extra lace that they had forgotten to cut off. Considering they advertise this email as their point of contact, I’m confused as to why I have yet to receive a response. It is evident that both their quality control and customer service are not up to standard.

Resposta da Elia
AAA omg my boyfriend keeps ordering me these and the quality is incredible. As a curvy girl i adoreeeee receiving these adorable themed lingerie packages that make me feel so confident. They have given me such a confidence boost and are true to size. We upped our subscription from monthly to twice a month as im addicted. Cute extras, cute packaging, great feeling. Thankyou !!!

Resposta da Elia
Sam has been an absolute angel, sorted my mistake on delivery address as I put the an old one on the order, great service and very pretty boxes with a few extras in there for my wife.

Resposta da Elia
I put in my style and size preference and every single month a new box arrives, each as gorgeous as the last month but never repeated, opening my monthly Elia box has become an event amongst my friends and boyfriend is excited about it!

Resposta da Elia
The underwear is beautiful I had a problem work the knickers not dotting because I ordered the wrong size, they went above and beyond to send me a new pair one eight size at no extra cost, absolutely fantastic customer care and so helpful

Resposta da Elia
The subscription is a wonderful present every month. Always beautiful and is something to look forward to.

Resposta da Elia
My wife has been receiving monthly sets of underwear. The sets have always been very pretty and delicate, femininity personified.
It’s true to say I’ve had to contact Elia on sizing issue, but I couldn’t be happier with the service received from Stacey in customer support. Excellent, first class.
The underwear makes my wife feel fantastic, that makes the subscription worthwhile.

Resposta da Elia
Beautiful underwear sets so pretty feminine and sexy xx

Resposta da Elia
Made my partners day she loves getting her boxs

Resposta da Elia
Beautiful sets, love the monthly subscription as its something to look forward to.

Resposta da Elia
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.