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Elia Opiniões 

214
TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Such a wonderful company! Super comfy and beautiful lingerie sets, the parcels come with little goodies like flowers and face masks - all vegan which is so considerate! The sets fit perfectly and are... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I have received a few of these sets and my husband loves each and every one of them. I would have given them 5 stars but I need more support as Im an E cup. My husband puts out a set which he wants... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

An excellent process from point of order to receiving the items. And that's before the aftersales communications with Stacy and, especially, Summer - which included helping me with the cancellation... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

It’s a very nice idea and very pretty products. however it’s not big chest friendly, sizing goes up to E cup. They should consider making bigger sizes, for some women have bigger chests. Quite disap... Ver mais

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4,2

Bom

TrustScore: 4 em 5

214 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 94% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(214)

129 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Superb company.

Superb company.
Lovely products that my wife is very pleased with.
Every delivery has been beautifully packaged with lovely attention to detail.
Great communications - when I first placed my order I inadvertently paid twice, and they contacted me immediately to ask if this was intentional and then refunded the second payment on the same day.
Could not recommend highly enough.

5 de junho de 2026
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Resposta da Elia

Hi Billy,

Thank you much for your kind review. I'm so glad that we were able to pick up and sort the issue out for you quickly. I will get your next order put aside for you ready next week :) and of course if you ever need to change anything or need help with anything just let us know. Love Elia xox

Classificada 5 em 5 estrelas

great all round treat

the quality of the garments are fantastic and i also think value you for money is right up there also

delivery couldn't be simpler
choice is amazing as my GF id DD not that easy to find such garments

4 de junho de 2026
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Resposta da Elia

Hi Joseph, thank you so much for your review. We are so glad to hear you and your GF are loving the boxes. If you ever have any issues or need to change anything just let us know :) x

Classificada 5 em 5 estrelas

Amazing customer Service

I ordered lingerie from here every other month for about 18months. Had some lovely selections that my wife and I enjoyed very much. What was even better was their customer service. They are PHENOMENAL! Had some issues with billing. Sorted. Asked about changing style. Sorted. But even better than that, they communicated clearly and promptly, which I appreciate even more as a customer. Have cancelled my subscription for now as my wife is pregnant, but would like to see more variety of designs and style upon our return.

2 de junho de 2026
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Resposta da Elia

Hi Aaron! Awwww thank you so much for your kind words, we are so happy to have had you as a loyal customer for so long. We hope to see you again in the future and congratulations to your wife and yourself on the pregnancy! Love Elia xox

Classificada 4 em 5 estrelas

This time was okay but I keep getting…

This time was okay but I keep getting sent thongs when I can’t wear them and have asked for the knicker …so sometimes I can’t wear the set and pay for just the bra instead of the set.

1 de junho de 2026
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Resposta da Elia

Hi Donna, I'm sorry to hear you have been receiving thongs. I have updated your subscription to specifically get briefs and to let me know if there are any stock issues and I will get in contact with you. I hope this is okay :) Summer

Classificada 5 em 5 estrelas

From the moment my wife opened the box

From the moment my wife opened the box, she said absolutely amazing, really pretty and very good quality. Over the years I have bought her - my wife - some beautiful sets of quality lingerie. But I recently discovered Elia Boutique and to be honest the first set exceeded my expectations, the look on her face was priceless. I look forward to the next set. They compliment her body, and make her look more fabulous. Roll on the next delivery.

8 de maio de 2026
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Resposta da Elia

Hi Steve, awwww I'm glad to hear that your wife loves the sets and you are both happy with them. You sound like 1 happy chappy! If you ever have any issues just let us know. Elia xox

Classificada 5 em 5 estrelas

Set this subscription up for my wife

Set this subscription up for my wife, got her first set last month and she absolutely loved them.
They fit well and are of good quality, very pleasing to the eye, I look forward to the next set and my wife can’t wait either.

24 de abril de 2026
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Resposta da Elia

Hi William, thank you so much for your kind words. We are so glad to hear that you and your wife love them. Of course if you need help with anything just let us know :) Love Elia x

Classificada 5 em 5 estrelas

Beautiful lingerie

Beautiful lingerie. Very pretty, extremely comfortable.
Lovely boxes with extra treats in too .
I love receiving my box every month .
I would definitely recommend.

30 de abril de 2026
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Resposta da Elia

Hi Michelle, thank you so much for your kind words and we are so glad to hear you are loving the boxes. If you ever need any help with your order/subscription just give as a message :) Love Elia xox

Classificada 5 em 5 estrelas

All good

All good just started the subscription but well happy at the moment

13 de maio de 2026
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Resposta da Elia

Hi Wayne, thank you for your kind words. If you ever need help with anything, need to know something or wish to change something just let us know :)

Classificada 5 em 5 estrelas

Beautiful Lingerie & excellent quality

Beautiful Lingerie & excellent quality. Love the little extras included in the gift box. IBrilliant staff, friendly & really helpful. Prompt service. Would highly recommend this company.

12 de maio de 2026
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Resposta da Elia

Hi Amanada, thank you so much for your kind words and we are so glad you are loving your boxes. Of course if you have any problems or questions just let us know! Love Elia xox

Classificada 5 em 5 estrelas

I really loved the first box the…

I really loved the first box the quality is excellent. Everything is so pretty unlike anything you can buy in a store. The packaging was so nice the little extras make the whole experience of getting new underwear feel special. Can't wait for the next box

25 de abril de 2026
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Resposta da Elia

Hi Claire, thank you so much for your kind words. We are so glad you love the little extras and the feeling you get! :) Love Elia xox

Classificada 5 em 5 estrelas

Wow what a wonderful piece of lingerie

Wow what a wonderful piece of lingerie, just the little added extras just make your wife feel special. Maybe some beauty samples face cream eye mask ,face mask samples make that added specialness

9 de maio de 2026
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Resposta da Elia

Hi Matt, thank you for your kind words. Send us an email to info@elia.boutique, ask for Summer and I will see what I can do for your next box :)

Classificada 5 em 5 estrelas

Love, love, love, couldn't recommend it more

I've had a monthly subscription for over a year, and it's been such a good investment. I've loved every set, even in colours I never thought I would wear. And the little treats they leave in their boxes are so nice... I have a scrunchie collection now, ready for the summer! Love, love, love, couldn't recommend it more.

8 de maio de 2026
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Resposta da Elia

Hi! Thank you so much for your kind words. If you ever need help with anything just let us know :) Love Elia xox

Classificada 3 em 5 estrelas

Good product, late delivery

Love the product, wife always looks forward to it arriving

2 months in a row I’ve needed to chase for delivery as not arriving when it should

7 de maio de 2026
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Resposta da Elia

Hi Rob, I have sent you an email. Summer :)

Classificada 5 em 5 estrelas

Quality

Excellent customer service and great quality products

7 de maio de 2026
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Resposta da Elia

Hi Peter, thank you so much for your kind words. And of course if you ever need help just let us know :) Love Elia xox

Classificada 5 em 5 estrelas

Received my order today

Received my order today. Stunning. Contacted customer service due to briefs being a little snug (my fault). They have amended my future orders to the next size. Lovely messages and quick response. Cannot wait for my next delivery. Thank you.

5 de maio de 2026
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Resposta da Elia

Hi Sandra, thank you so much for your kind words. And of course if there are any issues ust please let us know :) x

Classificada 1 em 5 estrelas

What a rip off

What a rip off, says £20 per month then they take over £30 off your card for the second order, the underwear is the flimsy type you can can get off of Temu cheaper, dont waste your money!

5 de maio de 2026
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Resposta da Elia

Hi Jay, please email info@elia.boutique and ask for Summer and I will look into this for you. In terms of the £20.00 then £30.00 the 1st box is an introductory offer which then goes up, this is stated in the terms & conditions on the website and also as you check out. But please send over an email and I will see what I can do :)

Classificada 1 em 5 estrelas

Complete scam

Complete scam! Be very careful! The bra recieved on first order is horrendous quality. Horrible cheap, rough nylon with no give. Completely sized wrong and unwearable. On trying to return and cancel subscription i have been completely ignored. They have even taken a second payment now which I have had to report as fraud due to them ignoring all communications to cancel. All emails to info@ ignored. Messages to their fake helpdesk ignored except for one. I had, again, asked to cancel - about 2 days later I had a message saying 'may I ask if everything is OK with your box? Is there anything I can help with?'. Completely random as my message was to cancel and return the terrible items. Obviously I replied negatively which has, yet again, been ignored. I can only assume all other reviews are fake. DO NOT BUY OR SUBSCRIBE TO THIS!!!! YOU HAVE BEEN WARNED!

31 de março de 2026
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Resposta da Elia

Hi Emma, I'm so sorry to hear about your experience. If you send an email to info@elia.boutique and make it for the attention of Summer I will look into this for you

Classificada 5 em 5 estrelas

Very happy!

I decided to treat myself to the Secret Garden set and further subscriptions. After placing the order it arrived much quicker than I expected it to.
The size of the bottoms are true to size and the over all quality of both bra and bottoms are really good.
I had made a mistake with the size of the bra and emailed to find out how I could go about sending it back for an exchange. Stacy got back to me very quickly and although they didn't have my exact size, Stacy suggested I might like to try the "sister" size to my usual size. I went up a band size and down a cup size in the hopes that would fit just as well. That was then sent out super speedily and fits perfectly.
Thank you for great service. I'm looking forward to my next delivery!

29 de abril de 2026
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Resposta da Elia

Hi Kayla, thank you much for your kind words and I'm glad we could help you. I will pass your kind words onto Stacy :) Summer x

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