James & Ella Opiniões 933

TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I picked up a bag of James & Ella out of curiosity in the supermarket to give it a try. My 4yo golden retriever has never had any problems eating and loves Lilys normally but noticing a difference in... Ver mais

Classificada 5 em 5 estrelas

Freeze Dried Raw - Has all the nutritional value and benefits of raw feeding, without any of the inconvenience. Hassle free feed times, at home or whilst on the go, with the benefit of healthy, happy... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

FINALLY!! 5 years we have struggled to get our very fussy English Springer to eat any form of a varied diet. We’ve tried raw, dry, wet, a combo…making everything ourselves…every single dog food on the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I tried this via Ocado online home delivery shopping. My French bulldog was suffering from dry, irritated and itchy shin. Within weeks the improvement to her skin and coat was apparent and it has now... Ver mais

Informações sobre a empresa

  1. Loja de animais de estimação
  2. Loja de ração
  3. Loja de artigos para animais de estimação

Escrito pela empresa

We're James & Ella: a health and wellbeing company for dogs. Together, we're on a mission to do everything we can to make dogs' lives as happy and as healthy as possible, starting with the food they eat.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

933 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent

Reminder regarding next order and option to delay order to an alternative date.
Willow loves the kibble and raw food, the treats and we have just received the new topper. We had a fussy eater but changing the food has made a difference.

6 de junho de 2024
logótipo da James & Ella

Resposta da James & Ella

We're so pleased Willow loves her new diet! Thank you for your review Karen!

Classificada 5 em 5 estrelas

A Pug’s seal of approval

My pug loves James and Ella dog food. Not only that, but her breath and coat quality have improved as well. Brilliant communication from the team at James and Ella to ensure that my pug is thriving on the food.

6 de junho de 2024
logótipo da James & Ella

Resposta da James & Ella

This is great news, thank you for your wonderful review!

Classificada 5 em 5 estrelas

Fantastic speedy service.

Fantastic speedy service.
Very fussy 10 month old puppy loves this food. Super convenient way to feed kibble and dried raw food.

2 de julho de 2024
Opinião espontânea
logótipo da James & Ella

Resposta da James & Ella

Thank you so much for your lovely feedback Alison!

Classificada 5 em 5 estrelas

Choosing kibble and raw was by far the…

Choosing kibble and raw was by far the best decision we have made for Willow. She absolutely loves it!! It is full of all of the essential nutrients that she needs to stay happy and healthy. It is also reassuring to know that James and Ella have all of their customers best interests at heart. The ordering process is so straightforward and the reminders for her next order is beneficial to keep track of when she is getting her next order. Thank you

24 de maio de 2024
logótipo da James & Ella

Resposta da James & Ella

Thank you so much for your wonderful review Emma!

Classificada 5 em 5 estrelas

High quality food

High quality food. Efficient service. Easy to vary the delivery schedule.

22 de maio de 2024
logótipo da James & Ella

Resposta da James & Ella

Thank you for your kind words Graham!

Classificada 5 em 5 estrelas

Excellent Dog Food

Great communication from James & Ella. My dogs love their food and they are super healthy and bright on it.

24 de maio de 2024
logótipo da James & Ella

Resposta da James & Ella

Thank you for your wonderful feedback Angela!

Classificada 5 em 5 estrelas

Fantastic customer service

Fantastic customer service, they simply can't do enough for you great food at a good price and my dogs absolutely love it!!

22 de maio de 2024
logótipo da James & Ella

Resposta da James & Ella

Thank you so much Miriam, we're so pleased to hear that your dogs love the food!

Classificada 5 em 5 estrelas

Very ease to use site

Very ease to use site. Always efficient service and delivery. Lovely products which our dog enjoys very much.

21 de maio de 2024
logótipo da James & Ella

Resposta da James & Ella

Thank you Catherine, your review is hugely appreciated! We're so pleased your dog loves our food and treats!

Classificada 5 em 5 estrelas

All round great company

Great food that our dog has devoured from a pup (and is now 3) and he looks so healthy on it.
The subscription service makes life easy for me!
Customer service is excellent for any contact needed, you feel that you are a welcome part of the family.

18 de junho de 2024
Opinião espontânea
logótipo da James & Ella

Resposta da James & Ella

This is fab to hear! Thanks so much Joanne :)

Classificada 5 em 5 estrelas

Our Dog doesn't eat anything else

We're well versed with fussy cats but our Dog was always open to trying different food. Since changing to Ella & Co and accidently allowing is to run too low before re-ordering, our Dog wouldn't eat her old food which we considered was good quality (Orijen) she has clearly now become more cat like in her out and out refusal to eat anything other than Ella & Co. It's great in a way but keeps the pressure up to ensure we don't run out!

10 de junho de 2024
Opinião espontânea
logótipo da James & Ella

Resposta da James & Ella

Thank you for your review Jamie, we're so pleased you've found a diet with us that works for your dog! x

Classificada 5 em 5 estrelas

Great service and my dog loves the…

Great service and my dog loves the food, I had him on another brand of freeze dried raw and they changed the recipe or manufacturer, it upset my dogs tummy but since he's been on Ella's he is a very happy and healthy dog.

16 de maio de 2024
logótipo da James & Ella

Resposta da James & Ella

Thank you so much for your fabulous feedback!

Classificada 5 em 5 estrelas

This company are amazing to deal with

This company are amazing to deal with! I can change the date of my subscription through their extremely easy website. My dog loves their products

16 de junho de 2024
Opinião espontânea
logótipo da James & Ella

Resposta da James & Ella

We're so pleased to hear this Lorelle! Thank you for your feedback :)

Classificada 5 em 5 estrelas

Great food that has given my dogs super…

Great food that has given my dogs super coats and eyes along with improved gut health and energy levels. The food is so convenient to store and the customer service is excellent

16 de junho de 2024
Opinião espontânea
logótipo da James & Ella

Resposta da James & Ella

Thank you for your feedback Debbie!

Classificada 5 em 5 estrelas

My puppy Bibi - Cockapoo

My puppy Cockapoo absolutely loves the kibble and raw freeze dry food. Also I’ve recently bought the treat bags. Bibi loves them so much (in moderation of course).
I really appreciated the follow up phone call from Laura asking how Bibi is getting on with the food. I’ve also sent a question about the right amount of food per day and got a prompt email back and great advice, I won’t go anywhere else for Bibi’s food. Thank you James and Ella xx

15 de junho de 2024
Opinião espontânea
logótipo da James & Ella

Resposta da James & Ella

Thank you for your lovely feedback! We're thrilled that Bibi is thriving on James & Ella! x

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais