Great service and exceptional quality. Lovely my new olive mix cushions, they make my bland sofa look and feel so much more luxurious.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Cushion covers are very pretty, but the inserts have an extremely strong animal smell that does not go away. Not what you expect when you spend ~300£ at all, very disappointing
Over the moon with my Olive and Blush collection linen feather filled cushions - perfect for my newly decorated bedroom in shades of mauve and plum with oak furniture and a deep rose blush velvet head... Ver mais
Made 2 orders in 2 weeks I love them that much! Love the inspiration on their website. Makes life so much easier seeing the cushions in combinations. I ordered the covers both times and got inserts my... Ver mais
Informações sobre a empresa
- Decoração e Design de Interiores
- também em
- Loja de artigos domésticos
- Loja de mobília para quartos
- Loja de mobília para sala de estar
- Loja de móveis
- Loja de roupas de cama
Escrito pela empresa
Founded in 2021 by the visionary Annie Johnson, Ellenvale Interiors stands as a beacon of style and sophistication in the realm of soft furnishings. The inception of this online store was not just a business venture for Annie; it was a passion project driven by a desire to blend the timeless charm of English country designs with the modern aesthetics of today. The dedication to creating a seamless and enjoyable shopping experience led to the establishment of Ellenvale Interiors as a go-to destination for those seeking the latest trends in interior design.
Informações de contacto
4A Broom Business Park, S41 9QG, Chesterfield, Reino Unido
- admin@ellenvaleinteriors.com
- ellenvaleinteriors.com
Soft furnishings for all homes...
4,6
Excelente
511 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 61% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Gorgeous cushions
Gorgeous cushions! I also like how i was stuck between choosing and they help with deciding the best match for you. Will be coming back in the future
31 de outubro de 2025
Resposta da Ellenvale Interiors
Thank you for the review Jo. We are glad to hear that you love your cushions, and that you were happy with the styling service that you received. We can't wait to see what else you order.
Team Ellenvale xx
Resposta da Ellenvale Interiors
Thank you for your lovely review Emily. We are so glad to hear you were happy with the service and quality of products.
Team Ellenvale xx
Very hard to contact to cancel an order…
Very hard to contact to cancel an order quickly
27 de outubro de 2025
Opinião espontânea
Resposta da Ellenvale Interiors
Hi Donna,
Thank you for reaching out. We can see that your email was sent on Saturday morning. Please note that our customer service team operates Monday to Friday and will always aim to respond within 24 hours during those business days.
As orders are processed immediately through our warehouse team, we’re unfortunately unable to accept cancellations once an order has been placed.
We appreciate your understanding.
Many thanks.
LIE TO CUSTOMERS - POLYESTER CHEAP COVERS
The quality is really cheap, and they lie in their descriptions. None of the materials are actually 100% cotton, I took them to an actual accredited store who could check the fabric and confirmed it was polyester. STOP lying to your customers and get trained in customer services pls
13 de outubro de 2025
Opinião espontânea
Resposta da Ellenvale Interiors
Hi Ivy I.
We take all feedback seriously, though we are concerned to read your comments, after checking our records, we have no order or correspondence under your name. We would therefore urge you to contact us directly at customerservice@ellenvaleinteriors.com so we can investigate this matter fully.
Ellenvale Interiors is an accredited business with many years of experience and product knowledge in the home interiors industry. All of our items undergo extensive quality and material testing, ensuring they meet the high standards our customers expect, a process that many others in the industry unfortunately do not follow.
We stand by the accuracy of our product descriptions and the quality of our fabrics. If you do have genuine concerns or evidence relating to a specific order, please reach out so we can review it properly.
Kind regards,
The Ellenvale Interiors Team
Such good quality cushion covers and…
Such good quality cushion covers and inserts, the cushions are so soft they feel like a cloud I couldn’t recommend more! The patterns are so cute and no pilling issues on the cushion covers either very happy with my purchase 😊
9 de outubro de 2025
Resposta da Ellenvale Interiors
Thanks for your lovely review Tegan. We are thrilled to hear that you're happy with the quality of your cushions.
Team Ellenvale xx
Happy customer!
The choice of products is what first attracted me to this brand. There’s nothing like them on the high street or you need to pay an absolute fortune from Etsy. The three different styles of cushion covers Ive chose fit elegantly into my bedroom and when the products arrived the quality was far better than I expected. The sizes are accurate and fitted my 6 cushions perfectly. Will definitely buy from you again as they are great value for money considering they were exactly what I was looking for at an affordable price. Arrived promptly and packaged well. Very happy customer.
6 de outubro de 2025
Resposta da Ellenvale Interiors
Thank you for such a great review Rebecca.
I am thrilled to hear that you loved our wide selection of cushions, as well as the quality and speedy delivery. We can't wait to see what else you order.
Team Ellenvale xx
Excellent quality fantastic prices
Excellent quality fantastic prices. A beautiful bedspread that's looks triple the price. Thank you Ellenvale. 😊
6 de outubro de 2025
Resposta da Ellenvale Interiors
Thank you for the fabulous review Heather.
We really appreciate your feedback and are glad to hear that you loved the quality of the products.
Team Ellenvale xx
Love love love!
LOVE my cushions from Ellenvale. I have five now - three cover-only and two with a cushion pad - and the quality is excellent. Love that you can easily just buy a cover so the cushion pads I already have can be reused. I love the designs and I especially love the suggested pairings on the site. My sofa looks so sofisticated now! 😁 Also dispatch and delivery were super quick!
9 de outubro de 2025
Resposta da Ellenvale Interiors
Thank you for the fab review Eleanor.
We are thrilled to hear that you love the quality of the items and find the site easy to shop on. Thank you for your ongoing custom.
Team Ellenvale xx
Resposta da Ellenvale Interiors
We are thrilled to hear that you love your cushions! Thank you for taking the time to leave a review.
Team Ellenvale xx
Gorgeous quality and fast delivery
2 de outubro de 2025
Resposta da Ellenvale Interiors
Thanks Jude for the lovely review. We are happy to hear that you loved the quality and fast delivery.
Team Ellenvale xx
Amazing quality cushions so worth the…
Amazing quality cushions so worth the price!!
8 de outubro de 2025
Resposta da Ellenvale Interiors
Thanks for the lovely review! We are happy to hear that you love the quality of the cushions for the value.
Team Ellenvale xx
Resposta da Ellenvale Interiors
Thanks for the fab review Nicole.
We are glad you liked the quality of the products and fast delivery xx
Great customer service- friendly
Great customer service- friendly, professional and quick! Loved the experience and items I purchased are great quality.
6 de outubro de 2025
Resposta da Ellenvale Interiors
Thank you for the lovely review Karolina. We are happy to hear that you were happy with the customer service received & the quality of the items.
Team Ellenvale xx
Expensive returns delivery (you pay…
Expensive returns delivery (you pay both ways which is a bit of a shame). Can’t return sale items, also a bit of a shame as it’s not easy to tell online if you’ll like something so I’m about £30 down in non return items. I knew I couldn’t return beforehand and risked it - shouldn’t have. Linen covers don’t have zips which I wasn’t aware of and am not a fan of (customer services did explain once I raised it but would be good for it to be explained on listing. Not yet received refund but returned on Saturday so a bit slow on that front too. Bit disappointed all round - found that all items looked better online than in real life. Quick delivery though and good communication as positives.
1 de outubro de 2025
Resposta da Ellenvale Interiors
Hi Emily.
Thank you for taking the time to leave your feedback, we really appreciate you sharing your experience.
As a small business, we do our best to keep our prices competitive while maintaining the quality and service our customers expect. Unfortunately, we aren’t able to cover return postage costs, especially for larger parcels, as this would significantly impact our ability to offer fair pricing across our range. However, we do provide a dedicated returns portal to help simplify the process and absorb part of the cost on behalf of our customers.
Refunds are processed promptly once items reach our warehouse, but there can sometimes be a short delay depending on courier delivery times. Please rest assured this is being handled as quickly as possible and always within 48 hours of landing in our warehouse.
We’re pleased to hear you were happy with the delivery speed and communication, and we truly appreciate your support of our small business.
Resposta da Ellenvale Interiors
Thank you for the lovely review Janice. We are happy to hear that you were happy with the customer service & quick delivery.
Team Ellenvale xx
The perfect final touch
Gorgeous well made cushions that are the perfect finishing touch to my bedroom. Delivery was quick and easy, no complaints
30 de setembro de 2025
Resposta da Ellenvale Interiors
Thank you for the review! We are glad to hear that you're happy with the quality of the cushions & fast delivery.
Team Ellenvale xx
I am in love with my throw
I am in love with my throw, it’s my new TikTok show and tell background 🤭
I just wished it came with matching pillow cases
30 de setembro de 2025
Resposta da Ellenvale Interiors
Thanks for the lovely feedback Roslyne. Which throw was it? We may be able to develop matching pillows !!
Team Ellenvale xx
Lovely pillows, lovely customer service
10/10 experience!
I will be coming back!
2 de outubro de 2025
Resposta da Ellenvale Interiors
Thanks for the fab review Ella.
We are glad you had a 10/10 experience. We can't wait to see what else you order.
Team Ellenvale xx
Resposta da Ellenvale Interiors
Thank you for the lovely feedback Stephen!
Team Ellenvale
Beautiful cushions with exceptional…
Beautiful cushions with exceptional customer service and quick delivery
1 de outubro de 2025
Resposta da Ellenvale Interiors
Thanks for the lovely review Elaine. We are thrilled to hear that you love your cushions and were happy with the customer service and fast delivery.
Team Ellenvale xx
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.