Ellenvale Interiors Opiniões 

Great company to order from easy and straight forward fast delivery
Beatifull quality

I am obsessed with 4/5 of my cushions, hence the star rating. The one I loved online was disappointingly the cushion that felt least luxury in my haul which was disappointing. Also placed my order, a day later there was a sale and my items had not yet been dispatched, emailed to ask if I could be reimbursed the sale price as I ordered less than 24 hours prior. Unfortunately my request was denied. Perhaps would’ve been more inclined to shop again if customer service was better.

Fast postage and the cushions are incredible quality. Really pleased with the sale price too!

Very disappointed ordered the Indian cream striped cushions and they turned out to be more of a beige( tea stained colour) Not the colour I was expecting.
They also arrived in a box loose and not wrapped for protection and had a strong musky smell. Returned them and had to pay the p&p for delivery and return so very costly. Will not be using this retailer again

Fantastic customer service. Responded within the hour after I had made an error with my order . Very much appreciated with their prompt response and refund.

Really beautiful cushions in a set is so helpful great quality and fast delivery I highly recommend using Ellenvale interiors

Super easy to order, very efficient delivery. Products as described and good quality. Excellent value

Never shopped with them before. So very pleased with their service. The bedspread is so beautiful.😀

The cushions are really lovely. Good quality material. As I already had duck feather inserts It was really good to be able to choose cushion covers only.

Fast delivery and beautiful products! so happy!

Already want to order more, great quality and fab customer service.

Love the quality of all the my new cushions, looks so classy and expensive! I love it

Beautiful cushions. Very efficient service.

Bought 2 cushions via Etsy. Both arrived yesterday with an awful mouldy smell!! They stink. Have contacted customer service to advise to which they have said I can return but they won’t pay for the return label! I have already paid for the delivery of 2 mouldy cushions and now I am expected to pay for the return!!! They have advised the quality check would have checked this… obviously not. I have given you the option to come and visit my home and smell these cushions yourself. Such poor customer service so disappointed in your company. I do not want mouldy cushions on my sofa and around my children!!!

UPDATE- the company has now blocked me from their Social media accounts for raising concerns over their mouldy products.

Safety of your staff? Can you please tell me when and provide evidence to support where this has been breached? I will exercise my consumer rights as I suggest you do if you have any evidence to show this I challenge you to provide. How about you instead look into the safety of your customers when you are selling MOUDLY cushions? I have 2 young children in my home and you think this is acceptable? I have reached out and social media to state you will not rectify the problem with the mouldy cushions as you have managed to find a loop hole by saying I am dissatisfied! I am disgusted that you have sent mouldy cushions out that’s what I am. And you have now blocked me for raising these concerns. At what point is this harassment? I have never known anything like this from a company whose CEO will be making millions of off mouldy cushions.

I messaged the CEO of the company to address the issue regarding the mouldy cushions as you blocked me for raising this concern. If you had handled the issue correctly this would not have been needed but you left me no choice other than to try the reach the CEO of the company for some assistance with the problem. Disgusting. I would really appreciate you taking accountability and contacting me direct. But you won’t.

Stunning cushions and quick delivery!

Gorgeous cushion bundle that arrived very quickly and excellent quality

Great quality.

Easy order good delivery service on time

Helpful colour co-ordinations, ease of ordering, nicely packaged and quick delivery.

Exceptional quality - really made my living room come together and feel more homely. Stunning cushions - speedy delivery. Thank you!