Ellenvale Interiors Opiniões 

511
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great service and exceptional quality. Lovely my new olive mix cushions, they make my bland sofa look and feel so much more luxurious.

Classificada 2 em 5 estrelas

Cushion covers are very pretty, but the inserts have an extremely strong animal smell that does not go away. Not what you expect when you spend ~300£ at all, very disappointing

Classificada 5 em 5 estrelas

Over the moon with my Olive and Blush collection linen feather filled cushions - perfect for my newly decorated bedroom in shades of mauve and plum with oak furniture and a deep rose blush velvet head... Ver mais

Classificada 5 em 5 estrelas

Made 2 orders in 2 weeks I love them that much! Love the inspiration on their website. Makes life so much easier seeing the cushions in combinations. I ordered the covers both times and got inserts my... Ver mais

Informações sobre a empresa

  1. Decoração e Design de Interiores
  2. também em
  3. Loja de artigos domésticos
  4. Loja de mobília para quartos
  5. Loja de mobília para sala de estar
  6. Loja de móveis
  7. Loja de roupas de cama

Escrito pela empresa

Founded in 2021 by the visionary Annie Johnson, Ellenvale Interiors stands as a beacon of style and sophistication in the realm of soft furnishings. The inception of this online store was not just a business venture for Annie; it was a passion project driven by a desire to blend the timeless charm of English country designs with the modern aesthetics of today. The dedication to creating a seamless and enjoyable shopping experience led to the establishment of Ellenvale Interiors as a go-to destination for those seeking the latest trends in interior design.


Informações de contacto

Soft furnishings for all homes...

Shop our wide range of modern country soft furnishings

4,6

Excelente

TrustScore: 4.5 em 5

511 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 61% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(511)

183 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

cushions exactly what was required for…

cushions exactly what was required for our settee

30 de dezembro de 2025
logótipo da Ellenvale Interiors

Resposta da Ellenvale Interiors

Hi Suzi.

Thank you so much for the positive review, we are really pleased to hear the cushions were exactly what you needed for your settee.

Many thanks,
Ellenvale Interiors

Classificada 5 em 5 estrelas

Pretty cushion covers

Pretty cushion covers. Happy with purchases

1 de janeiro de 2026
logótipo da Ellenvale Interiors

Resposta da Ellenvale Interiors

Hi,

Thank you so much, we are glad to hear you are happy with your purchases.

Many thanks,
Ellenvale Interiors

Classificada 5 em 5 estrelas

Really beautiful cushions

Really beautiful cushions. Colours and patterns as advertised online. Packed safe and well. Quick dispatch and delivery considering the Christmas period. Will absolutely buy cushions from them again in the future.

30 de dezembro de 2025
logótipo da Ellenvale Interiors

Resposta da Ellenvale Interiors

Hey Charlie

Thank you so much for your lovely review. We are pleased to hear the cushions were exactly as expected and that they arrived safely and quickly, especially over the Christmas period.

Many thanks,
Ellenvale Interiors

Classificada 1 em 5 estrelas

Colour description incorrect

Ordered 2 x Greige cushion covers but the colour of the covers was a definite yellowy cream.

29 de dezembro de 2025
logótipo da Ellenvale Interiors

Resposta da Ellenvale Interiors

Hi Mary.

Thank you for your feedback.

Our Ellie Greige cushion covers are a blend of cream and grey, as described on the product listing. Colour perception can vary depending on lighting and surroundings, and this can sometimes affect how tones appear in different homes.

We believe these covers offer exceptional value for money, particularly at the sale price of £4.99.

We do offer a returns process, and our customer service team is always happy to help with any questions or concerns prior to or after purchase. We are more than happy to assist if you wish to reach out :)

Kind regards
Ellenvale Interiors

Classificada 5 em 5 estrelas

Excellent quality and customer service

The cushions I bought are excellent quality - very happy. Also had a great experience with customer service. Wouldn’t hesitate to recommend this place.

30 de dezembro de 2025
Opinião espontânea
logótipo da Ellenvale Interiors

Resposta da Ellenvale Interiors

Hey Amy.

Thank you so much for the lovely review, we are so pleased you're happy with your cushions!

Many thanks.
Ellenvale Interiors

Classificada 1 em 5 estrelas

Poor Customer Service

I bought two cushion covers from Ellenvale Interiors on 28 November as a Christmas gift. They were only opened after Christmas, when it turned out they were too big. The covers are unused and in perfect condition, but the company has refused to exchange them because they say I am outside their 14-day return period.
I’m not asking for a refund — just an exchange for the correct size — which I think is a very reasonable request for a Christmas purchase.
What makes this especially frustrating is that the company publicly stated in December that they “never want a customer to feel let down or out of pocket.” Sadly, that is exactly how this situation has left me.
A small amount of flexibility and customer care would have gone a long way here.

29 de dezembro de 2025
Opinião espontânea
logótipo da Ellenvale Interiors

Resposta da Ellenvale Interiors

Hi Lin.

Thank you for taking the time to leave a review.

We’re sorry to hear that you were disappointed with the outcome. We do, however, need to apply our policies fairly and consistently for all customers. Unfortunately, this order was well outside of our 14-day returns period, which is why we were unable to offer a return or exchange.

As a business, we do not offer exchanges, and this is outlined clearly within our returns policy. All of our policies are available to view transparently on our website prior to purchase so customers can make an informed decision.

While we appreciate that the items were intended as a Christmas gift, many customers do purchase gifts throughout the year and we are unable to make exceptions without disadvantaging others who adhere to the same policy.

We always aim to provide clear information and fair pricing, and we regret that on this occasion we could not offer the resolution you were hoping for.

Kind regards,
Ellenvale Interiors

Classificada 5 em 5 estrelas

I love my mulberry cushion set from Ellenvale

I love my Mulberry Cushion set from Ellenvale! I had an issue with my first order being mishandled by Royal Mail and I never received it. The company was very understanding when it came to my frustrations and sent another set just in time for Christmas. I’m very grateful and the cushions are beautiful and look great on my sofa. I will definitely be ordering again. Thanks EllenVale :)

24 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Really impressed with the quality

Really impressed with the quality, delivery was in good time too despite it being around Black Friday

5 de novembro de 2025
logótipo da Ellenvale Interiors

Resposta da Ellenvale Interiors

Hey Emma,

Thank you for the lovely feedback, we're so pleased you're happy with your cushions!

Classificada 5 em 5 estrelas

Highly Recommended

Order arrived well packaged and is a true likeness of what was online. Quality is great. I would highly recommend Ellenvale Interiors.

28 de novembro de 2025
Classificada 5 em 5 estrelas

long cushion cover

the quality of the fabric for the cushion cover is excellent have shopped with this company before and will continue to do so

30 de novembro de 2025

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