Emailed with a question before ordering and got a very helpful reply. Dress arrived quickly, packaged carefully.
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Easy website, great range, quality better than expected. Defintely ordering again.
In an attempt to return an item, I’ve traded 16 emails with customer service, only to be told the refund needs Finance approval. What? I don’t remember anything in their return policy about Finance. M... Ver mais
Sizing came up a little small. Emailed and they were helpful but just worth ordering a size up.
3,4
Aceitável
43 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
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I ordered a dress and they do not have…
I ordered a dress and they do not have it in the color that I ordered. Rather than offering to refund my money they sent an email saying that I can either get it in a color I didn't want or I can pick something else of equal value. I responded that they need to refund my money immediately. There's been absolutely no response from these people
3 de fevereiro de 2026
Opinião espontânea
Bamboozled, Misled, and Completely Disappointed
Thought I was buying from an American company—they proudly list a South Carolina address. Turns out it’s just for show. Everything ships from an overseas sweatshop, and their “customer service” can’t even spell the company name correctly in emails.
The product? Cheap materials, shoddy workmanship, and zero quality control. The glossy photos and “25 years of experience” are pure marketing fluff.
Customer service disappears when there’s a real problem. Accountability? Forget it. Classic politician behavior: say the right things, avoid responsibility, and hope no one notices.
This is not a company you can trust with your hard-earned money, and I will be sharing my experience publicly so others don’t fall into the same trap.
19 de janeiro de 2026
Opinião espontânea
Do not buy from this website
Do not buy from this company!! I ordered an item of clothing from this company at a cost of $59.95. The condition of the product - looked like it was worn, no tags attached and may be worth $10 at the most . I’ve reached out several times via email, the first was the minute I unpackaged the jacket and knew it was unacceptable. There is no phone number for them anywhere so can’t talk to a live person. They’ve requested pictures, why? There was no mention of that in their refund policy for a return and I had packaged the jacket already. Their responses are slow so there must be one person answering emails. I’ve yet to receive an address, apparently that is on my dollar, to return the product to and in reviewing the refund policy again, I have to send back to Asia? Who knows how much that will cost! By their website, they appear to be in Charelston, South Carolina. Very deceiving! Very frustrating and I would have given zero stars if I could have.
30 de dezembro de 2025
Opinião espontânea
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