Elmbridge Ovens and Carpets Opiniões 

25
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Arrived absolutely on time. Cleaned my old oven so it is sparkling and even re adjusted the wonky door! Excellent service. Very nice bloke, left the area he was working spotlessly clean ( just like... Ver mais

Classificada 1 em 5 estrelas

Booked two appointments online, one for my carpets to be cleaned the other for my oven. Both appointments confirmed by email but nobody showed up! I had no telephone call, text or email to explain wh... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

An amazing experience. A prompt, reliable and incredibly efficient service. My double oven looked brand new after it had been cleaned. Top job. highly recommend. I will definitely use Elmbridge ovens... Ver mais

Classificada 4 em 5 estrelas

Phil arrived on time and was very professional. He did a thorough job, however the areas where there was more deep staining have not come out, and now look patchy. Don't know whether that was because... Ver mais

Informações sobre a empresa

  1. Serviço de limpeza de tapetes
  2. também em
  3. Serviço de limpeza
  4. Serviço de limpeza de estofos
  5. Serviço de limpezas comercial

Informação fornecida por diversas fontes externas

Elmbridge Ovens are leading cleaning specialists covering Elmbridge and the surrounding areas. Our cleaning services cover a wide range of tasks to free up your time so you can concentrate on the important things in life – family, friends, career and hobbies.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

25 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as opiniões

(25)

1 opinião nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Oven cleaned beyond expectations

Arrived absolutely on time. Cleaned my old oven so it is sparkling and even re adjusted the wonky door! Excellent service. Very nice bloke, left the area he was working spotlessly clean ( just like the oven and hob).
Not sure what he has in his van, but it cleaned the hob rings and racks so they look like new. If I could give 6 stars I would!

17 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy with oven cleaning

I am very happy with my twin ovens which now are sparkling like new. Phil was very professional and very knowledgeable removing all signs of baked-on oven grime and checking all was working perfectly and spotless. It’s not smoking any more. Very pleased with the price.

18 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

No one turned up

No one turned up. Rang over 5 times with no response and sent multiple emails. Wouldn’t trust this company and wouldn’t recommend.

11 de março de 2025
Opinião espontânea
logótipo da Elmbridge Ovens and Carpets

Resposta da Elmbridge Ovens and Carpets

Hey Lauren, I’m sorry you feel this way, as I told you today we didn’t receive confirmation with your address so was not booked in, but when I looked into for you I found this in the junk folder. I also offered us to come tomorrow or Thursday which you never replied. Understandable your upset that the email was not seen after the explanation and offer us to come the next day.

Classificada 1 em 5 estrelas

AVOID, terrible customer service

We had our carpets cleaned by this company. The carpets were left absolutely soaked and as the 'technician' who's actually the director of the company said they will be dry within 2-4hrs.

The carpets took around 4 days to dry, we now have a terrible smell coming from the carpets.

We've contacted the company who said they take no liability for the damage of the carpets and that the carpets were never left wet, which is a lie.

They've refused to come out to even check the carpets and try to make things right which is outrageous from a company that's advertising they're 'ready to provide you with a top-rate service'.

Another carpet company refused to clean our carpets as they believe the underlay was over soaked and everything needs replacing.

We not have to replace our underlay and carpets.

AVOID if you don't want to spend money on a new carpet.

3 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid at all costs

Avoid at all costs. Terrible company.
Completely soaked my sons carpets, they are all now ruined and having to be replaced. They haven't even been out to see them. Disgusting.

2 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointed!

Booked two appointments online, one for my carpets to be cleaned the other for my oven. Both appointments confirmed by email but nobody showed up!
I had no telephone call, text or email to explain why. I telephoned the company and no-one answered. I just can't believe how unprofessional this company is!

18 de novembro de 2023
Opinião espontânea
logótipo da Elmbridge Ovens and Carpets

Resposta da Elmbridge Ovens and Carpets

Hello thank you for your comment, sorry we never received your online booking confirmation you said you made we are looking into this. This would also be why we didn’t contact you and the office is closed over the weekend just phone answering service. Please email us info@elmbridgeovensandcarpets.co.uk and we would love to offer a discount for the service you require. Many Thanks

Classificada 1 em 5 estrelas

AVOID

AVOID! Booked via website which confirmed my appointment for oven, hob & extractor cleaning. Then get an email telling me the job cannot be done in the allotted time. After discussion on email & sending photos, we agreed to just have the double oven cleaned & not the hob or extractor fan. On the day of the clean, receive an email 1hour 15mins before the appointment time to say the oven cleaner is running late & won’t be able to make the appointment. Not “will be a bit late” but can’t make it at all. Rearranged for 2 days later, just received email saying they are cancelling appointment due to technician coming into contact with a customer with covid this morning. Even if this is true (I don't believe a customer wouldn't have cancelled if they had covid) the current ruling is if you are vaccinated with no symptoms you don't have to self isolate.

If they don't want the business, then why put the times available on the website & rearrange appointment. I now see from other reviews that this disorganisation is not new.

Efficiency is doing things right. Effectiveness is doing the right things – unfortunately this business does neither.

21 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I couldn’t do this job

great job, completed by a nice man. The ovens and hob look as new. Even if I spent all day, with dangerous chemicals, I couldn't make them look anywhere near as clean.
I would thoroughly recommend. This is the second time they've cleaned mine and I'm just as impressed as I was the first time.

11 de abril de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Great carpet clean ever

These guys are the best in the area, they were so helpful, professional and affordable. Cleaning our carpets in our flat was a great, quick and easy process.

Philip made everything stress free and his knowledge was awesome. Thanks so much. Best Cleaners around

11 de abril de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Dont use, utterly disorganised

Tried to book 2 rugs to be collected and cleaned. They responded with a quote, made arrangements then they cancelled saying too busy and could they collect on Saturday. I emailed back to say when I would be there. No response. Then I emailed to say I would leave the rugs out behind the gate and left the gate open for them. They did not respond and did not collect. Completely left me in the dark.

21 de julho de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Philip, must do better

Booked for oven and carpets to be cleaned over the bank holiday. That was cancelled on the day with an email saying they would get back to me with a new appointment date. No calls or emails so I booked it again. Got an email with an apology for not getting back to me for the previous visit. On the day of the second visit, I got an automated text reminding me of the appointment. Once again, he did not show up and this time, no phone call or email. Very disappointed as I have used him previously and I was very happy with his service then.

11 de junho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

An amazing experience

An amazing experience. A prompt, reliable and incredibly efficient service. My double oven looked brand new after it had been cleaned. Top job. highly recommend. I will definitely use Elmbridge ovens and carpets again. A very happy customer.

25 de junho de 2017
Opinião espontânea

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