Elmhurst Energy Opiniões 

180
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Completed the OCDEA APEL course recently and Adrian Burr was our trainer. He explained things clearly and kept the sessions easy to follow, even for topics that could get a bit technical. Whenever any... Ver mais

Classificada 5 em 5 estrelas

Just completed the Level 3 DEA course on line. It an excellent course both the trainer and Caroline my assessor know their stuff and were always really helpful. The assignments are straight forward an... Ver mais

Classificada 1 em 5 estrelas

An assessor came to my property aim to produce a current EPC. She seemed flustered and unsure, even looked in fridge and freezer in kitchen. Now I see 7 weeks later my EPC rating on government websi... Ver mais

Classificada 5 em 5 estrelas

Caroline was so helpful & informative. I felt quite intimidated learning something so different from anything I've ever worked in, but she made me feel confident that I could do this. She's a very p... Ver mais

Informações sobre a empresa

  1. Centro de treino

Escrito pela empresa

Elmhurst is the UK's largest training and accreditation scheme for EPC and Retrofit professionals. We DO NOT directly provide EPC assessment or retrofit services, but do support those that do through, technical support, training, software and auditing. ~ If you have a complaint regarding an EPC or assessment, we recommend contacting the assessor in the first instance. If no resolution can be found, please do get in touch with us, and we will independently review and investigate the matter.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

180 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 77% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(180)

137 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Thanks to Elmhurst energy

Hi All , i have recently completed the DEA Domestic Energy Assessor Course from ELMHURST ENERGY, The staff are very friendly, and the Teachers are helpful to clarify all your doubts, i would thank Mr.Michel, Miss Denis my assessor who guided me with the mistakes i have gone and made me to correct the error but as we are learning it would be not easy but once you understand and do it , its easier still i am learning daily new things and improving myself. i would come back to learn more courses. thank you

30 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I recently completed the DEA course…

I recently completed the DEA course with Elmhurst Energy, and I couldn’t be more pleased with the experience. Our trainer, Bradly, was outstanding throughout. He was always approachable and open to questions, ensuring that everyone fully understood each topic before moving on. His industry knowledge is vast, and he consistently related technical content to real-world applications, which made the learning process both engaging and practical.

The training materials were comprehensive and always accessible, allowing us to revisit topics at our own pace. What truly set the course apart was the balance between classroom learning and practical experience — we didn’t just focus on the technical side; we also had site visits that brought everything to life.

Bradly’s professionalism and passion for the industry were evident in every session. His ability to share real insights and best practices has left me feeling confident and well-prepared to start working as a Domestic Energy Assessor.

Elmhurst Energy have delivered a first-class training experience, and I would highly recommend them

3 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I did the course of "ABBE L3 Domestic…

I did the course of "ABBE L3 Domestic energy assessor" and I must say they are the best in market. They help you getting certified and train you with real world assessments and knowledge with the updated information. 100% recommended!

29 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Very disappointed with this company

Very disappointed with this company, the employee wrote incorrect things now. The property is highly likely a B but it received a D. Very unrealistic. Many errors on report. Full renovated home with deep insulation. Report says assumed no insulation. Whats the point in paying and coming for a test if its not going to be completed properly.

20 de outubro de 2025
Opinião espontânea
logótipo da Elmhurst Energy

Resposta da Elmhurst Energy

Thank you for sharing your experience with us and we are sorry to hear about the issues you have encountered.

We would like to clarify that Elmhurst Energy does not directly conduct Energy Performance Certificate (EPC) assessments. These assessments are carried out by accredited members, who complete work independently. Elmhurst provides them with support, training, and software to ensure they can perform their duties effectively.

If you have concerns about an EPC assessment or assessor, we recommend contacting the assessor directly, in the first instance. If your issue is not resolved we suggest then following our official complaints procedure which can be found on our website. This includes completing an online form with all the details of your complaint so we can investigate this further.

We understand your frustration and are committed to ensuring that all assessments are conducted fairly and accurately. Thank you for bringing this matter to our attention.

Classificada 5 em 5 estrelas

Best Training Company

Amazing staff like Kacper, Josh and Simon. Great expertise- always offering a helping hand. They guided me through near enough all my training right to the top. Wouldn’t reccomend elmhurst enough to anyone!

Thanks,
Sonny.

20 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very clear, excellent update.

Very clear information provided giving an excellent update on what is a consantly changing subject.
Despite a lack of clarity from government the best available nformation was provided with clear insights as to what the future may or may not hold.

7 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

DEA Course

I recently completed my domestic energy assessor course and found it very interesting and worthwhile. The technical assessors, Allison smith for me, were very helpful and steer you through the process. The telephone helpline is also a very valuable asset for learners and I always felt like I could ask questions at any time during the course. I would recommend to those interested in housing or domestic energy efficiency.

16 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good course excellent assistance

I recently did the Assessors course with Elmhurst. The course itself is pretty full on, especially as this was a totally new area for me. The work afterwards was a lot as I was reinforcing everything. My support person was Ajay Passan. He was really helpful, and to be honest pretty patient, with me. He allowed me to use the process as a learning experience which was very helpful. I would like to thank him for his assistance & professionalism.

3 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Elmhurst trainers and support staff are friendly and helpful

All the support staff and trainers at Elmhurst are so friendly and helpful. I recently enjoyed an online class covering Mastering Room in Roof within RdSAP10, which counts towards my required CPD (continued profressional development). They helped answer many questions and now I'm a little less daunted about confronting property with the complexities surrounding room in the roof.
The support staff are always happy to help with any issues I encounter during assessments.

2 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic training delivered on Future…

Fantastic training delivered on Future Homes Standard
As always Elmhurst deliver relevant and interesting content in their well put together training. Completed a day training with Jason Hewins on the Future Homes Standard and Home Energy Model which included lots of useful information

28 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Attended Elmhurst Room in the Roof…

Attended Elmhurst Room in the Roof training as an assessor. Was very good and helpful to understand how new changes to this part of the assessment should be undertaken correctly. Thanks to the team.

30 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Industry oriented

If you are planning to become an OCDEA, Elmhurst is a credible and likely one of the safer / more established routes. Their support, insurance, software, and structure are strong selling points.

The cost is not trivial, so you need to judge whether you’ll get enough volume of work to justify that investment.

24 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We have been part of the Elmhurst scheme for 7 years

We have been part of the Elmhurst scheme for 7 years, we carry out OCDEA SAP's, Air tightness testing, and RDSAP EPC's. We completed our initial training for the SAP's and continue with their vast CPD training. We find that the team at Elmhurst from the welcome from the team on reception to the technical and audit teams are very approachable and friendly with a speedy efficient services. The training and support has helped our business grow and employ additional staff who we put through their system of training.

23 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Quality Training Providers

Enrolled on the Domestic Energy Assessors (online) course. I found the team to communicate very well prior to the course, although you do get several emails upon enrolling, make sure to look out for the email which highlights the pre-reading as that's an important one.

I attended the 3 days online zoom meetings, Michael was our groups tutor. Very knowledgeable on all things energy surveys, clearly had a lot of practical experience prior to joining Elmhurst, this made me feel confident that I had chosen the right training provider.

For the training be prepared to handle lots of information over 3 days, take notes as these will come in handy later on.

The team at Elmhurst are great, if you have a question they'll do their best to answer your queries.

All in all I have had a positive experience with Elmhurst and would recommend them as a training provider. Yes it's expensive but you really are paying for the quality they provide in their service.

15 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The only accreditation company I will use

As a retrofit assessor, my training and accreditation through Elmhurst have been a game changer. From a user perspective, their software is incredibly easy to use, especially for an energy assessor transitioning to the retrofit side. The ability to use their app and desktop software to easily upload and organize the many photos required for assessments is a massive time-saver, preventing the tedious task of searching through hundreds of images. This is a huge advantage over competitors' software, which can be buggy and create submission issues.
I've also found Elmhurst's system to be much more versatile than others, like Pas-Hub, which is limited to iPads. While some in the industry consider Elmhurst to be the most expensive option, I've found that the extra cost is justified by the peace of mind and efficiency it provides. For me, the time and effort saved on each assessment are invaluable. As a result, I've made the decision to only work with companies that utilize Elmhurst for their accreditation.

18 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The best training in the industry

I am a qualified EPC assessor, and the training and support I receive from Elmhurst Energy are exceptional. As leaders in the industry, they consistently provide the guidance and resources necessary to ensure assessors remain compliant, knowledgeable, and up to date with industry standards.

18 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding

There are levels to my experience with Elmhurst.

Level 1: Before accreditation — the lecturers were patient, nurturing, and always willing to help.

Level 2: Ongoing support and constant updates — sometimes it feels like I’m in the same room with the staff because of how frequent and helpful the updates are.

Level 3: Customer care — I’ve had several reasons to contact the retrofit team, the DEA team, and more recently the accounts team. The standard has been the same across the board: excellent.

Their knowledge (all my questions answered), their patience (even when I can be worrisome), their professionalism, and their availability have been outstanding.

I have had no bad experiences so far — my journey with Elmhurst has been nothing short of amazing.

16 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing support, training and software

I use Elmhurst for all of my lodgments and courses. The support they give, out classes similar accreditations that I’ve used in the past. Any courses that I’ve been on are well run and again the support for portfolio is really good.

17 de setembro de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais