Emba beauty Opiniões 12

The item did eventually arrive but the customer service is appalling, I sent multiple emails and DM's chasing my order which were all ignored, left comments on their Instagram which were deleted (along with other peoples comments also chasing their orders). Grateful it did finally arrive and love the product, but won't be ordering from here again.

DO NOT PLACE AN ORDER WITH THIS COMPANY. They have been ignoring my emails regarding an order placed for weeks now. Their customer service is appalling. They had the audacity to delete my comments on their instagram posts, post instagram stories, yet fail to respond to my emails and DMs . They are unbelievably unprofessional. Additionally, they sell counterfeit items which I have confirmed by taking an item received by them into a Sephora store and comparing packaging and ingredients.

I was a bit hesitant at first, but everything turned out perfect. Great selection of brands and the quality is spot on. Customer service was also very helpful when I had a question.

Decent experience. The product itself is really good and worth the price, but updates during delivery could be better. Still, I’d consider ordering again.

Ordered 3 products - only 2 were delivered. Received one reply when I asked where it was and nothing since despite multiple emails chasing up on it and requesting a refund. Do not order from here!

Item never got shipped and emails/chats have been ignored for over a week.

Gezahlt und Ware nie erhalten, Geld weg, mehrmals per Mail nachgefragt und nie eine Antwort erhalten

Do not order from this company. Sent the wrong item and now ignoring my emails. They have no return address or customer service at all.

Do not order anything here.

Bought something, shipping was cancelled, no refund, ignored E-mails.

Scam company.

Should have read the reviews before I ordered!
As someone else has put, if I could give a 0 rating I would!
Ordered a Xmas gift on 11th Dec & 7 weeks later I am still without product. No refund, no response.
My advice would be steer clear.

I thought this may have been a scam. Be prepared to not be updated with confirmation or tracking details, left panicking but turned up eventually. One of the boxes was damaged but I think product is OK

If I could give this company a 0 I would! I ordered a product on 01 January and it still hasn’t arrived 3 weeks later. Have contacted the company several times and eventually they replied to say it would be delivered last Friday a week ago and still not arrived!!! Was a present for someone so very disappointed.