Emoswimsuits Opiniões 

111
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My experience from start to finish with emo swimsuits was amazing. They are very kind and very knowledgeable and get right back to you if there are any items that are not currently in stock everything... Ver mais

Classificada 1 em 5 estrelas

Total scam company. Bought 3 suits, received one I didn't order and would never wear, one damaged (without the tie for the side so its basically a dress with a sheer bottom), and one that looked bett... Ver mais

Classificada 5 em 5 estrelas

I ordered 3 swimsuits from them and they all looked exactly like pictures. Quality was top Notch and fabric super breathable and comfortable . I am definitely ordering again soon

Classificada 5 em 5 estrelas

Locked in my animal print swimsuits from EmoSwimwear, they are SO cute. I love the detailing and also how the swimsuits fit my curves. Would highly recommend :)


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

111 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(111)

96 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Won’t respond to my request for a return

Won’t return my request for a return. Don’t order from this site-they claim they will make returns but they don’t.

1 de julho de 2026
Opinião espontânea
logótipo da Emoswimsuits

Resposta da Emoswimsuits

I am truly sorry that we ignored your return request and broke our promise on return service, leaving you extremely disappointed. There is no justification for failing to follow up on your application, and we take full responsibility for this poor service.
Please send me your order number, and I will manually approve your return request right away. I will send you the complete return label and detailed step-by-step guidance within minutes, and personally track your case until we receive the item and finish your full refund.
We will thoroughly optimize our backend return workflow to make sure no other customers will encounter unhandled return requests like yours again. We sincerely apologize for all the trouble and distrust we’ve brought you.

Classificada 5 em 5 estrelas

I am so impressed with EMO Swimsuits!

I am so impressed with EMO Swimsuits! Finding swimwear that is both flattering and comfortable isn't always easy, but these exceeded my expectations.

The quality is fantastic, and the fabric is soft, stretchy, and feels very well made. I loved how supportive they were while still being incredibly comfortable to wear. They provide great tummy coverage without feeling restrictive, and the fit is so flattering.

The styles are beautiful, and I received so many compliments. Whether you're heading to the beach, relaxing by the pool, or packing for a vacation, these swimsuits make you feel confident and stylish.

I couldn't be happier with my purchase and will definitely be ordering more in the future. If you're looking for flattering, comfortable, high-quality swimsuits, I highly recommend EMO Swimsuits!

7 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

One-shoulder one-piece a win!

Emoswimsuits are affordable and have a great selection of designs. I tried a bikini and two one-piece swimsuits and the one-shoulder, one-piece feels the best and most comfortable. As a 40-something yr old, I like the light padding and rouching on the sides- it’s very flattering and feels like it will stay in place. Lots of colors to choose from (I got the navy) and I also want this one in the leopard print! The company has great communication and quick shipping.

2 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I would give this company a negative…

I would give this company a negative rate if I could. This company is a scam. Do ot do business with them. I purchased a bathing suit and the sizing is not correct and it doesn’t fit. I thought this company was located in Denver Colorado which should be easy to return only to find out the warehouse is in china. Instead of absorbing the return costs I settled on a 15% credit which equals $6.45. It has been almost a month and I haven’t received the refund. Now they are telling me they refunded it to shop.com. Of course shop.com does not have the refund and no one is helping

20 de maio de 2026
Opinião espontânea
logótipo da Emoswimsuits

Resposta da Emoswimsuits

I’m truly heartbroken to hear about this terrible shopping experience you’ve had, and I fully understand how frustrated and upset you must feel right now.
First of all, please accept my sincere apologies for the mismatched sizing of your swimsuit, confusing warehouse location information, delayed store credit settlement, and the lack of effective follow-up support that left you helpless all this time.
I will personally track your case immediately. Kindly share your order number with me, and I’ll verify your 15% store credit record, cross-check the refund record on shop.com, and push the finance team to resolve this payment issue for you within the same workday. I will send you a full progress update once I finish the whole investigation.
Beyond resolving your individual refund issue, we are launching immediate internal adjustments to prevent similar negative experiences for all future customers. Our customer service team will receive enhanced training to provide transparent, step-by-step guidance on return logistics, warehouse locations and compensation timelines for every buyer upfront. We will also update all product page disclaimers to clearly mark our overseas warehouse address and full return cost rules, so there will be no misleading information from now on. Our finance department will set up a dedicated daily reconciliation process to track all store credit and refund transactions, eliminating long delays in fund distribution. Every support ticket will be assigned a dedicated agent for consistent follow-up until the customer’s problem is fully closed, rather than letting inquiries fall through the cracks without updates. Your honest feedback is incredibly valuable to us, as it highlights critical gaps in our service chain that we are determined to fix completely.

Classificada 1 em 5 estrelas

Would give negative stars if I could

Would give negative stars if I could. Buy the same swimwear from Amazon so you can return if you need to. The return policy is intentionally misleading on the website. Here’s the response I got to a request for return:
“As per our website's Returns page, you are responsible for return shipping costs, and we must receive the product before we refund you. This is not a good solution for you.
Based on the high return shipping cost, if you want to simplify and receive a partial refund without returning, we can directly refund you 5% of the product.“
DO NOT ORDER FEOM EMOSWIMS

3 de julho de 2026
Opinião espontânea
logótipo da Emoswimsuits

Resposta da Emoswimsuits

My heart sinks seeing your negative experience and warning to other shoppers, and I take full responsibility for the confusing return information and inflexible reply you received. It is never our intention to mislead anyone, and I totally understand why you would recommend shoppers buy from other platforms instead after what you went through.
I truly wish we could have offered you a more reasonable return solution at the very start. If you share your order ID with me, I will personally look into your case and discuss a more satisfying compensation or refund plan for you immediately.
We have already scheduled a full rewrite of our return policy page to display every shipping charge term upfront in clear, straightforward language. We will also adjust our service standards to prioritize customers’ actual needs, giving more practical options besides a tiny percentage partial refund when items do not fit well. We value your honest criticism greatly, and we will act fast to correct these poor service points to avoid disappointing more buyers later on.

Classificada 1 em 5 estrelas

Do not buy from them

After their reply, and ask me to send them info, there is no way to send them info?? So here is the order number.
Order Number KK4124, but I highly doubt I will get an answer. How do I send you what you need when you did not tell me how to?

Do not buy from them! First of all the order took forever!!! When I did get it it was the wrong color and it was even discolored. It was nothing like the picture. When I asked to return or refund, I was told the best they could do is give me 5 percent of the cost or return at my expense and they will refund me. It would cost me more to send back than for the refund. My only other option was to pay 10 dollars to send it back and get a replacement. Either way I spend more money and wasted the 50 dollars on a swimsuit. Save your money, shop elsewhere!

31 de maio de 2026
Opinião espontânea
logótipo da Emoswimsuits

Resposta da Emoswimsuits

Hi there,
We are truly sorry to hear about your terrible shopping experience, and we fully understand how frustrated you feel with the delayed delivery, mismatched discolored item and unsatisfactory previous after-sales plan
We take full responsibility for this terrible shopping experience we’ve brought you, and we feel extremely sorry that our inaccurate product display and unreasonable after-sales proposals have wasted your time and upset you so much. This is entirely our fault, and we sincerely beg for your forgiveness.
Could you kindly share your order number and the email address you used to place the order with me? As soon as I get these details, I will immediately forward your case to our dedicated after-sales team. They will prioritize your issue, reach out to you without delay and work out a proper, satisfying solution tailored just for you to make up for all the trouble we’ve caused.
Again, we are truly sorry for everything that has happened. We will spare no effort to resolve this matter well for you.

Classificada 5 em 5 estrelas

Emoswimsuits great swimsuit shopping…

Emoswimsuits was a terrific shopping experience. My items were of great quality, a super price, arrived quickly, and were safely packaged. I ordered 2 items, a swimsuit and a nightgown. Both fit just right, as described, and were very pretty, and as pictured. I definitely will shop again and recommend this shop!

25 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

4 swim items - all great

I have 4 swimwear items form them. Two swimsuits and two bikinis. I love all of them. The fit is really good. Lovely quality items. All of them are packed and ready for my holiday. I ordered all in a size XL and am a UK size 16. I absolutely recommend.

24 de junho de 2026
Opinião espontânea

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