Emoswimsuits Opiniões 

111
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My experience from start to finish with emo swimsuits was amazing. They are very kind and very knowledgeable and get right back to you if there are any items that are not currently in stock everything... Ver mais

Classificada 1 em 5 estrelas

Total scam company. Bought 3 suits, received one I didn't order and would never wear, one damaged (without the tie for the side so its basically a dress with a sheer bottom), and one that looked bett... Ver mais

Classificada 5 em 5 estrelas

I ordered 3 swimsuits from them and they all looked exactly like pictures. Quality was top Notch and fabric super breathable and comfortable . I am definitely ordering again soon

Classificada 5 em 5 estrelas

Locked in my animal print swimsuits from EmoSwimwear, they are SO cute. I love the detailing and also how the swimsuits fit my curves. Would highly recommend :)


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

111 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(111)

96 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Beautiful, Flattering Swimsuit

Great company to deal with, fast and efficent .I love my bathing suit and it wasn't overly expensive for the great quality if this garment. They are true to size.The style and cut of the suit is very flattering..looking forward to looking through the many colour and style choices for another swimsuit for my upcoming holidays. Thanks Emo Swimsuits😎

29 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

No Response from Emo for a return

I received my swimsuit from “Emo Swimsuits” and it was too big. I emailed them several times to determine steps for a refund. They responded once inquiring what was wrong with the sizing. I responded several times but never heard anything back from them. Also on my bill I got a charge from Jerry Sport out of NC. I will never purchase from them again.

007/21/2026
My order number is DL2962. Also I finally received an email that states, "As per our website's Return page, you are responsible for return shipping costs, and we must receive the product before we refund you. This is not a good solution for you." I am assuming because I will have to ship back overseas; however, when I click on the charge on my American Express, it clearly takes me to a website called Jerry Sport that is located in North Carolina.

14 de junho de 2026
Opinião espontânea
logótipo da Emoswimsuits

Resposta da Emoswimsuits

Dear customer,

Thank you for sharing your feedback, and we’re very sorry for the frustration and inconvenience this experience has caused you. 💕

We want to kindly clarify that our customer service team handles all inquiries strictly in the order they are received. During peak periods, responses may take a little longer than usual, but every message is carefully reviewed and will be addressed.

Regarding your case (Order No. DL2962), we have already forwarded your information to our customer service department for urgent follow-up. They will contact you directly as soon as possible to assist with your return and provide a clear solution.

We also understand your concern regarding the charge and appreciate you bringing it to our attention. We want to reassure you that we are committed to resolving every customer issue properly and transparently.

We kindly ask for your patience while our team reviews your case. We will make sure it is handled and resolved for you.

Thank you again for your understanding.

Best regards,
Emo Swimsuits Team 💕

Classificada 5 em 5 estrelas

Will buy again

I bought my first one piece last year. Perfect fit, so many comments about how nice it was ( a friend went online and bought the same suit that day!). Bought second set earlier this year. Didn’t live the fit. But rather than return it I was offered to keep
It and buy another pair and just pay the postage. Which I did and love the new pair. Emails are always answered promptly. Will happily buy again

6 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I am very happy with my swimsuits

I am very happy with my swimsuits! The sizing was accurate, the material is excellent quality, and both swimsuits fit perfectly. They are comfortable, flattering, and exactly as described. I am extremely pleased with my purchase and would definitely recommend them. Thank you so much!

23 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I would give a negative 20 review if I…

I would give a negative 20 review if I could. I ordered 2 suits same size. Neither matches the measurements they provided to dertermne size. The construction is very poor. They smell and did not have the panty hygiene cover. I have been trying for days to get return instructions with no success. They want to give me a discount of 15 percent claiming they can’t guarantee the product will be received in China and I don’t get my refund until it arrives in China. I thought it was dealing with a company in Denver. What a scam!!

15 de junho de 2026
Opinião espontânea
logótipo da Emoswimsuits

Resposta da Emoswimsuits

Dear customer,
Thank you so much for reaching out to share your feedback with us. We’re sorry to hear you’re not fully satisfied with your two ordered sets and encountered delays getting return guidance these past few days.
We do offer a 15% off discount as a small gesture to make up for your unpleasant shopping experience, which we hope can ease your trouble. Regarding our return arrangement, our warehouse is located in China, so all returned goods need to be shipped back there before we process the refund accordingly. Our brand office is based in Denver, which is our customer service headquarters.
If you accept the discount offer, we can arrange it for you right away. Should you still want to proceed with the return, we can send you the detailed return steps now. Please provide your order number so we can assist you further.

Classificada 4 em 5 estrelas

My swim suits are great

My swim suits are great! I loved the fit. Not sure why the negative reviews here. My only comment is that I would love to be able to pick a different size for the top and bottom. I am a large in the bottom and extra large on the top so a bit difficult. That said as the price is so good I can take the bottom be be altered.

15 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I purchased 3 suits from this company

I purchased 3 suits from this company. Two fit perfectly, I didn't realize one was different and had high cut legs, which is not for me. I felt good in the two with full backside coverage. The customer service response I received was exceptional. Every email I sent was responded to. They worked with me for a solution.

11 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scammers

Horrible company they are located in China and if the bathing suit doesn’t fit and it’s useless they offer you a refund of 5% of the total cost. Stay away from these scammers.

10 de junho de 2026
Opinião espontânea
logótipo da Emoswimsuits

Resposta da Emoswimsuits

Dear Customer,Thank you for sharing your feedback.We're sorry to hear that you were dissatisfied with your shopping experience. Our goal is always to provide quality products and responsive customer service to every customer.We would like to clarify that refund and return solutions are reviewed individually based on each order's circumstances and in accordance with our return policy. We regret that the resolution offered did not meet your expectations.

We encourage you to contact our support team directly with your order information so that we can review the matter again and see whether an alternative solution may be available.We take all customer concerns seriously and remain committed to improving our service.

Classificada 5 em 5 estrelas

Great and fast shipping

The website is so easy to use. They have a ton of options and have curvy friendly options too. Prices are reasonable and my shipping came so much faster than expected. My items came packaged great and the quality was great. I will definitely order again

22 de maio de 2026
Opinião espontânea
logótipo da Emoswimsuits

Resposta da Emoswimsuits

Hi there! Thank you so much for your order!
We really appreciate you trusting us, and we 100% stand behind our products and service.
If you have any issues at all once you receive it—fit, quality, or anything else—we will help you resolve it right away, no stress.
You’re in good hands. Thank you again!

Classificada 5 em 5 estrelas

Perfect fit

I got 3 suits and all fit perfectly! They're very comfortable and I cannot wait to rock them all summer. They're very comfortable shipped quickly as well.

9 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT buy from this company unless…

DO NOT buy from this company unless you’re 100% sure you want the suit, that it will fit correctly, and that there is no doubt in your mind that you will keep. Their customer service is SLOW, and unless you want to lose about 80% of what you pay for the suit, you will NOT get a reasonable refund. They claim that the returns are shipped to China and the customer has to pay for shipping AND taxes, AND “customer clearance issues” (whatever that is).
Fair warming; just be sure you will like the suit and it fits.
Read the Google reviews of this company; I wish I had before buying.

2 de junho de 2026
Opinião espontânea
logótipo da Emoswimsuits

Resposta da Emoswimsuits

Dear Customer,Thank you for sharing your feedback.We're sorry to hear that you were dissatisfied with your shopping experience. Our goal is always to provide quality products and responsive customer service to every customer.We would like to clarify that refund and return solutions are reviewed individually based on each order's circumstances and in accordance with our return policy. We regret that the resolution offered did not meet your expectations.

We encourage you to contact our support team directly with your order information so that we can review the matter again and see whether an alternative solution may be available.We take all customer concerns seriously and remain committed to improving our service.

Classificada 5 em 5 estrelas

Good suit for the over 50 group.

I purchased the rose red, high waisted bikini, in a size large. I am very pleased. The material was much heavier than I thought it would be and gave a lot of support. From reading the other reviews, I thought the material would be cheap and flimsy, but it was not. The top has good support. I am a 36D. The bottoms have lines in the front which hide my mommy pouch. Overall, a very nice bikini for mature woman. The color was beautiful.

18 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Took forever to receive swimsuit

Took forever to receive swimsuit. Doesn’t fit. I contacted them to exchange for a different size. No response. DO NOT ORDER FROM THEM !!!!!!

3 de junho de 2026
Opinião espontânea
logótipo da Emoswimsuits

Resposta da Emoswimsuits

Dear Customer,

Thank you for sharing your feedback.

We are very sorry to hear that your swimsuit did not fit as expected and that you were disappointed with both the delivery time and your customer service experience.

We sincerely apologize if you did not receive a response to your exchange request. This is certainly not the level of service we strive to provide. Occasionally, emails may be filtered into spam folders or fail to reach us, but we understand how frustrating it can be when you're waiting for assistance.

We would appreciate the opportunity to make this right. Please contact our customer support team again with your order number, and we will review your case as a priority to help find a suitable solution.

Your satisfaction is important to us, and we value every customer's feedback as it helps us improve our products and services.

Thank you for bringing this matter to our attention, and we hope to have the chance to assist you further.

Classificada 1 em 5 estrelas

They do not allow returns

They do not allow returns. Be aware. The website says they do, but that is a flat out lie. They don’t respond to emails and then they tell you to return you have to pay to ship to china and won’t even tell you how so if they don’t for you are screwed. DO NOT PURCHASE FROM HERE

26 de maio de 2026
Opinião espontânea
logótipo da Emoswimsuits

Resposta da Emoswimsuits

Dear Customer,

Thank you for your feedback.

We are sorry to hear that you are unhappy with your experience.

We take customer concerns seriously and would like to clarify that our return policy is publicly available on our website, and return requests are handled according to that policy. Our customer support team strives to respond to all inquiries as quickly as possible, and we regret if the communication did not meet your expectations.

We would welcome the opportunity to review your specific case again. If you contact us with your order number, we will be happy to investigate and assist further.

Customer satisfaction remains our priority, and we appreciate all feedback that helps us improve our service.

Classificada 4 em 5 estrelas

I love the gorgeous color of my one…

I love the gorgeous color of my one piece over the shoulder.
But under my arm was just a bit loose so I contacted them and they just had me pay 10.00 for shipping a new one which fit perfect!
Now o am
Going to rock it on the beach and not worrying about my swimsuit falling off!

1 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I purchased a bikini from them

I purchased a bikini from them, I was not happy with the material or fit and requested a refund. Weeks went by and I never heard back. I contacted paypal and tried to dispute the charge, they finally emailed me back. Then told me "it would be too expensive" to ship back to CHINA! Their warehouse states Colorado... then they try to offer you 5%-15% back instead of a full refund. I contacted my credit card company (Discover) and shared what was happened and disputed the charge. DO NOT BUY FROM THEM!

4 de maio de 2026
Opinião espontânea
logótipo da Emoswimsuits

Resposta da Emoswimsuits

Hi valued customer, we are truly sorry you had such a frustrating experience with your previous bikini order and refund request.
We fully acknowledge our team failed to respond timely and resolve your return issue properly, that was entirely our mistake.
Our Colorado warehouse can accept returns locally with affordable shipping options, we never should have declined full refund unreasonably.
Please send your order number via private message, we will immediately process your full refund unconditionally and cover all return fees.
We sincerely hope we get a chance to make this right for you.

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