NEVER EVER use this company, contstant mistakes that they take no responsibility for, delivery drivers damaging glass as they are agency workers and know nothing about glass and stack toughened units... Ver mais
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Leia as opiniões dos outros
We bought a Barratts house 2022. In that time we have needed 7 windows replaced. All Emplas windows. Another window has blown recently so now have to pay £50 for a visit to see the size of windo... Ver mais
A empresa respondeu
I'm not a trader but a homeowner. Emplas were contracted by another company to install double glazing in my house today. A large team of fitters arrived exactly when they were scheduled to (8am) and... Ver mais
Out of the 14 new windows we had from emplas only 2 of them didn't have defects. The replacements even came with more defects, the replacement of the replacements came with defects. Doors won't shut p... Ver mais
Informações sobre a empresa
Escrito pela empresa
Set up in 1979, and still running as a family business, our vision is to become the window and door fabricator of choice, helping to secure and insulate homes across the UK by providing energy-efficient, low-maintenance products. Backed by the best customer service and IT innovation, our purpose is to fabricate a complete range of premium-quality, high-security, appealing, energy efficient windows and doors for the trade installer, newbuild and social housing markets. Emplas is a business-to-business company only, supplying windows and doors to professional window and door trade installers across the country. Although we don’t supply to homeowners directly, we work with a network of independent, local window companies, who share our commitment to quality and service. Homeowners can find their nearest approved Emplas Installer by visiting the 'homeowner' page on our website - www.emplas.co.uk/find-an-installer
Informações de contacto
Huxley Close, NN8 6AB, Wellingborough, Reino Unido
- 01908 674880
- sales@emplas.co.uk
- emplas.co.uk
2,9
Aceitável
26 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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New windows/ doors
Out of the 14 new windows we had from emplas only 2 of them didn't have defects. The replacements even came with more defects, the replacement of the replacements came with defects. Doors won't shut properly due to a manufacturing issue with the seals. We had a rep out to look at the defects 'its all within tolerance' was all he said but he did agree to replace a window which was bowed by more than 6mm. The replacement came with a big chip out of it! Absolutely useless. Cheaply manufactured rubbish.
25 de abril de 2024
Opinião espontânea
The most unprofessional and…
The most unprofessional and dysfunctional company I had to deal with. can purchase the right part and asked me to wait all day long for the engineer who then came to my house and just sat there telling me he has not got the right part in hand ...
Their windows are awful and so is their After Care team.
1 de dezembro de 2023
Opinião espontânea
Having read the negative reviews about Emplas…
Having read the negative reviews about Emplas, I thought it only fair to set the record straight.
Emplas are a manufacture and supply company and do not carry out installations which is where most of the negative comments seem to be based.
We have been using Emplas as our main supplier since 2008 and must say they are the most professional outfit we have ever dealt with.
22 de novembro de 2023
Opinião espontânea
Avoid if you can
I have a new build from TW which Emplas is responsible for all Windows, including the bi-fold doors.
The bi-fold doors are poorly installed. Have asked Emplas to visit couple times but never get fixed.
The bi-fold doors are unable to lock recently, have submitted tickets through TW. The Emplas contact is not responding at all for weeks.
Really not recommended if you have a choice
29 de junho de 2023
Opinião espontânea
What a joke
What a joke. Bi folding doors measured up short, and other manufacturer faults.
Trading standards is now getting involved. Please avoid the stress and stay away from this uneducated company that has no quality assurance nor customer service.
30 de abril de 2023
Opinião espontânea
Front door shopping with Mike
I wanted to thank Mike for his tremendous knowledge and experience today as he helped us choose our new front door. He was patient and couldn’t do enough, really explaining everything so well. Also, the showrooms were very spacious and full of amazing products. Prices were great to. Well done Emplas, looking forward to having our new front door fitted in future weeks.
23 de junho de 2021
Opinião espontânea
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