Kosmosky Tongue Drums & Handpans Opiniões 

Beautiful and well made quality! First of all the process of purchasing this drum was made easy and the customer support is very responsive and friendly which made the experience much more fun for a beginner. They email updates along the way and I received such a beautiful sounding drums! My friend recommended this company and I will and have been recommending to my friends.

quick followup with customer service - friendly conversation via email. felt like I was really dealing with real people :-) thank you!

Tout est parfait

Excellent customer service and an excellent instrument. Thank you!

I am so excited! It arrived today and it is as beautiful as advertised. The Kosmosky team is amazing, they will communicate with any issue, I felt heard and understood by them! The way they conduct is profession, effiencient as well as friendly . The New Wave I ordered is high quality in material and most of all sound. Ya'll, it is butter on the ears! I am so thankful to have come across their Youtube videos, thats where I first heard the New Wave and was enchanted from the word go. Now I just need to learn how to make this drum sing for me! Thank you so much Kosmosky team for what you do and putting up with all the questions and concerns I had! I thank God for your talents and that you are willing to share them with us!

The Kosmosky Team was excellent. The purchase, communication, and invoicing went smoothly. They had relevant suggestions regarding my purchase, and advised alternatives to things I had selected which would not have worked with my drum.

-1 Star for a couple things. It was not immediately obvious to me which currency the prices were in, local Dollar or USD. It was USD, causing some sticker shock, but also largely my fault for not researching deeper. The main reason is the courier, DHL. I expected a bit more peace of mind for their services, the route was (understandably) circuitous, DHL charged import duties, (also not their or Kosmosky's fault, but the price kept creeping up), provided two different delivery date emails, and while the delivery was 'signature required', they dropped the box and departed. It was clear the box had spent overnight in a truck, and was slightly bulged to conform to the drum's shape. No damage to the drum as far as I can tell, but the packing peanuts seemed to have shifted away from the top and bottom.

I didn't want to deduct 2 stars for DHL, but the delivery did disappoint me. I regret not going for the more expensive, and hopefully, superior courier option that was available. Kosmosky themselves were great, 5 stars, but overall I must give a 4.

I’m happy with my purchase. Good customer service and nice Tongue Drum. Exactly what I was looking for.
Thanks Kosmosky team.

Excellent customer service and communication. My husband loves the drum, it’s amazing quality and so fun to play.

Shipping to Australia is quite pricey (but very fast!) and be aware you will have to pay an extra $120 in import tax to get it through customs. Kosmosky went above and beyond to ship the drum to me prior to Christmas.

Solving time problem for me with extremely fast shipping. Thx! Very good Service!
The Tongue Drum sounds like expected, nice.
Perfect tuned, Not like cheap tounge drums.

I just received my Kosmosky New Wave 15 tongue drum today and I love it! It is everything I expected and more! Great customer service with prompt attention to any concerns or questions I had. I highly recommend Kosmosky and plan to buy a second drum soon!

The communication was okay, at first. I bought a gift card for my girlfriend, and I received the card in about a week or so. However, she placed her order almost month and a half ago, and it took Kosmosky over three weeks to even acknowledge her emails or give her an estimate on when she might receive her item. In fact, they didn't respond to her until she gave up trying and posted a negative review on Trust Pilot. This shows us that they may not be very good at checking their emails, but they pay attention to negative reviews. She has not received her drum yet, and she ordered it in December. It may be a great drum, however, I am embarrassed that I gave her this gift card and she has received such poor communication with that company. Their excuse was that there was a Russian holiday, and my girlfriend ordered a custom item, but it still shoudn't take 3 weeks to answer a simple question. All we wanted to know was a rough estimate for delivery. The estimate they gave us has passed, by the way, and we are still waiting for the instrument she ordered. We had planned to buy more instruments in the future, but we likely will not buy again from Kosmosky. I may update this review if we receive the item and it is exceptional or they go out of their way to make amends. I sincerely hope that this is not a new trend for Kosmosky. They have such a good reputation on the internet.

Good Day ,

This experience with Kosmosky Workshop is second to none.
The tongue drum is a work of art and craftsmanship. The sound is Amazing. Echoing tones are rich as I was expecting from this
instrument . I am a first time buyer. Once I can play this drum,
I will certainly be looking at another in my future. Customer
Service and communication is what I look for in a company when I'm making a purchase like this .I'm very Happy. I will reccomend this Workshop to anyone .
Thank you for your Excellent customer service .

Dave

I’m the proud owner of Kosmosky’s New Wave Symphony chromatic drum pair. What can I say: amazing drums (beautiful sound, phenomenal craftsmanship). I took a leap getting these drums. They’re not cheap, but they’re so worth the investment. The big drum has a gorgeous sound, and I’d have been more than happy with it alone. But I’m glad I went all in on the second drum (which also has a gorgeous sound). Having a fully chromatic double octave run opens so many musical possibilities. Anyway, I can’t praise these drums more highly. But I have to add: Kosmosky’s customer service is outstanding. I had a pretty serious concern about my smaller drum when I received it. Kosmosky was quick to respond when I reached out to them, and they bent over backwards to address my concern. This company stands fully behind their products, and they really work to meet their customers’ needs. In short: fantastic drums, fantastic company. Both get my highest recommendation.

Exceptional assistance and guidance provided in planning the extent of my order.
Very prompt replies to my questions.

Ik kreeg een duidelijk antwoord op al mijn praktische vragen en ik ben nu vol verwachting aan het wachten op mijn tankdrum. Spannend!

I was happy with the communication. The drum sounds awesome and I look forward to exploring it further! I liked being able to take the test and hear the drums. It was helpful as this is my first time buying a drum.

I've had my Kosmosky drum (DVUTONE B-minor) for a few months now and I absolutely adore it.

I held off reviewing it for a while as I'm not an experienced musician and had little to compare it too, but I loved it immediately and was able to easily play right away with the included soft mallets. Over a couple months I switched to playing with my hands and now I even perform for friends and have been completely mesmerizing them.

Playing it has become a daily ritual. It's deeply meditative, expressive, hypnotic and calming.

After grabbing a cheaper but highly-rated tongue drum off amazon to compare, it immediately struck me just how beautifully and carefully crafted the Kosmosky is. Even for the untrained, the difference is instantly noticeable.

The finish is smooth and gorgeous and feels fantastic to play with your hands. The sound is incredible with deep reverberations that linger and roll and meld and hypnotize. It's firm and solid without being overly bulky or heavy. It brings me joy just to own something this nice, let alone from how fun and healing it is to play.

Ordering was easy, Ilya was clear and helpful and everything went just fine. It arrived well packaged and without any issues. It did get delayed by quite a bit but the wait was absolutely worth it.

If you're starting out and want to see if you like tongue drums, it's not a bad idea to grab a cheap one and get a feel for this sort of instrumental in general; there are nice beginner options out there. But this Kosmosky is something very special and I've no regrets going straight for it. I am completely satisfied and am planning to get another one.

The Kosmosky team really went out of their way to fix problems that were absolutely none of their making. It’s the best service I’ve ever had. And my drum, of course, is wonderful!

I got the chromatic set of drums but they were not in stock initially. They put me on a wait list and when the drums were ready, they notified me. Placing the order was a breeze. They arrived relatively quickly considering the fact that we are in separate continents.

As far as the quality of the drums, the sounds is crisp and deep, but soft and dreamy at the same time. They don’t have the clanking sound that cheap tongue drums do. The design is beautiful, even the packaging and the carrying bags are well thought through.

I’m very happy with my purchase.

Very helpful with the purchasing process!