Order delivered on time, packaged carefully. Computer has been running smoothly for months until an issue with of my computer fans. Emailed support, week later ZERO response. Called twice, phone rin... Ver mais
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Engima ran out of the original motherboard in the pc I ordered, then accidentally left up the ad for the non-ozbargain sale price of the same pc. After they quickly took it down they then offered me a... Ver mais
It was good , would have preferred having some of the cables that came with the pc parts (im sure there were some extras that were'nt included) but not a big deal. No issues with pc itself, it did com... Ver mais
Informações sobre a empresa
Escrito pela empresa
Creating premium and boutique gaming, workstation, streaming and vr PCs right here in Australia. Enigma PC provides industry leading Australian warranties and lifetime support. Look no further for your next ready to go or custom PC.
Informações de contacto
Austrália
- enigmapc.com.au
4,2
Bom
115 opiniões
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Great PC built at a good price.
15 de março de 2023
Clean build and value for money
The build was very clean. Very competitive price. Delivery took more than advertised and no communication about eta until the time I made a follow-up call. Though the person who answered was very friendly and provided delivery schedule. If communication was there, I would have given 5*.
22 de fevereiro de 2023
Orderd for my sons birthday came to…
Orderd for my sons birthday came to townsville , seller changed adress and was sent back to sydney , now my son has nothing for his birthday
25 de fevereiro de 2023
As described
Got my PC delivered quick, built exactly as described and Windows set up just how I would have wanted it
23 de fevereiro de 2023
Helpful from start to finish and…
Helpful from start to finish and delivered as promised!
Always available if needed
23 de fevereiro de 2023
It was good
It was good , would have preferred having some of the cables that came with the pc parts (im sure there were some extras that were'nt included) but not a big deal. No issues with pc itself, it did come with an account already created for windows which I found not great for security so installed a fresh install of windows.
22 de fevereiro de 2023
Affordable and good but…
2 weeks delivery for a budget build, which is understandable. They said, 1 RAM stick was found dislodged when I opened the box. But I reattached it and the systems works perfectly, so far.
9 de março de 2023
Opinião espontânea
Great company - highly recommend
Good customer service and overall good quality build, however it did not come with additional sata, power cables, or screws for mounting a HDD/SSD or pcie slot. Also had an issue on delivery with cabling however customer service worked quickly to address it.
EDIT: Updated from 3 stars, Customer service is excellent and i highly recommend contacting them with concerns/queries. Also impressed with the flexibility of the warranty and their updated terms
26 de fevereiro de 2023
Resposta da Enigma PC
Hi Thomas, thanks for the feedback here and the more detailed stuff that you emailed through. We tried to give you a call on either Friday or Monday (can’t recall) as we wanted to discuss the points you raised.
We were wanting to let you know we can have that all sent out to you and that we were adjusting our warranty terms. Our approach to warranty is now pretty simple: You can upgrade/do what you want. As long as there is no accidental damage and everything is installed properly, your warranty remains intact.
We are also working on making a change to ensure any extra parts are included with all PCs.
Again, thanks for the feedback you provided and for purchasing your PC from us. We hope you enjoy it :)
PC came as described
PC came as described, well packaged and delivered on time. No issues with the PC.
27 de fevereiro de 2023
After my order
After my order, I wanted to alter my PC and it was done efficiently and the shipping time was short and came in good packaging. Extremely happy with the PC deal, thanks heaps
27 de fevereiro de 2023
Purchase experience was great
Purchase experience was great. Found a great deal and the site was well made, prices are competitive, shipping was quick, plus after receiving my pc the support response via email was super quick for any questions I had
25 de fevereiro de 2023
Easy purchase & Delivery
2 de março de 2023
Good PC, great service
I got a custom PC from Enigma and worked with there support team as I am not the most techy person.
They were super helpful and were able to work within my budget. Super happy with the experience, PC works great
17 de fevereiro de 2023
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