I received great customer service and prompt replies. My issues was sorted without question and in a friendly and very helpful manner. Couldn’t fault anything about the support I received.
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Leia as opiniões dos outros
What amazing service!! I had somehow lost my ticket information and was really panicking! Megan at Entertainers Tickets sorted it out straight away and sent me all the information again and was so so... Ver mais
I emailed to say I had not received a confirmation email. They responded immediately, said they had resent it, and advised me to check my spam folder. It was there; the first email they had sent was t... Ver mais
Brilliant customer service. Wanted to change the seats that I had booked for a show. It took a couple of emails and all was sorted. Could not ask for anything more, fast, efficient and friendly than... Ver mais
Informações sobre a empresa
Escrito pela empresa
At entertainers.tickets, we’re all about helping you create brilliant memories through live entertainment. From West End-style productions and feel-good tribute shows to comedy, concerts and family favourites, we bring together thousands of live events from venues across the UK in one easy-to-use place. Whether it’s a night out with friends, a special celebration, or a last-minute plan, we make discovering and booking tickets simple, straightforward and stress-free. entertainers.tickets is powered by Entertainers, one of the UK’s leading live event promoters, with decades of experience producing and touring high-quality shows nationwide. That means you’re not just buying a ticket - you’re tapping into a team that truly understands live entertainment, audiences, and what makes a great night out. We exist to connect people with moments that matter - the songs you sing along to, the laughs you share, and the experiences you’ll still be talking about the next day.
Informações de contacto
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I booked the wrong tickets my mistake…
I booked the wrong tickets my mistake so I emailed and Elise got back to me straight away. She was so patient with me changing them and booking me an extra ticket. I really appreciate how helpful she was thank you Elise
Carla

Resposta da Entertainers Tickets
Thank you so helpful
Thank you so helpful
Sorted in 2 minutes

Resposta da Entertainers Tickets
Emailed a query and got the answer…
Emailed a query and got the answer resolved in good time. Nice and simple.

Resposta da Entertainers Tickets
Great customer service
Having bought tickets for an event I discovered I hadn’t received confirmation in any emails. I contacted Megan at Entertainers and my issue was resolved very quickly. A quick response and all issues resolved.

Resposta da Entertainers Tickets
Best customer service I’ve received in…
Best customer service I’ve received in a long time.

Resposta da Entertainers Tickets
Sent an email to Niall and he sorted my…
Sent an email to Niall and he sorted my issue straight away. This is a fabulous company and I highly recommend their shows. It’s always a great night out.

Resposta da Entertainers Tickets
Easy booking process
Easy booking process and excellent customer service from Elsie! Thank you so much

Resposta da Entertainers Tickets
Fast and complete information
Took 24 minutes of working time to get a reply that actually contained the information I wanted, that's outstanding.

Resposta da Entertainers Tickets
Elsie was extremely efficient in…
Elsie was extremely efficient in solving my issue with immediate effect. Great customer service!

Resposta da Entertainers Tickets
Fantastic customer service
Fantastic customer service! I accidentally purchased tickets for New Brighton ( Liverpool). Thinking it was Brighton Sussex 🤦♀️
I called thinking they wouldn’t be helpful - but was pleasantly surprised to a, speak to a human and b, and extremely pleasant one named Kerrie. She was so understanding and helpful and transferred my tickets to a venue closer to me.
Extremely grateful for this wonderful service- highly recommend.

Resposta da Entertainers Tickets
Amazing service from both Elsie and…
Amazing service from both Elsie and Kerrie. Both were very friendly and sorted my problem very quickly
I’m a happy customer!

Resposta da Entertainers Tickets
Booking was very easy
Booking was very easy, however the best service I received was when I had to contact customer service as I had used an old email was excellent, Kellie was really helpful and resolved the problem so quickly and professional.

Resposta da Entertainers Tickets
Great service- thank you so much 😊 xcx
Great service- thank you so much 😊 xcx

Resposta da Entertainers Tickets
Pure Gold Motown
The experience was something so unique and outstanding due to the performers extraordinary talent both as individuals and a group. They all had Vocal ranges that in tandem with great dancing skills and abilities, lifted you off the floor..not just your seat.!!!.

Resposta da Entertainers Tickets
I sent an email with a query regarding…
I sent an email with a query regarding tickets, I got a very quick response from Elsie explaining what would happen thank you

Resposta da Entertainers Tickets
Elsie was amazing she re arranged our…
Elsie was amazing she re arranged our tickets as my husband has a leg brace
We can now still go to the gig and enjoy it
Thanks 😁

Resposta da Entertainers Tickets
Elsie is amazing
Elsie is amazing! Nothing else to say pet from that. I had typed in my wrong e mail adress and fret reaching for my missing tickets for over n hour I contacted customer services nd Elsie sorted everything out without contacting me endlessly. Elsie is a star. Such a fabulous asset to your company

Resposta da Entertainers Tickets
Entertainers Tickets
Superb experience
Excellent customer service
Highly recommended
I would definitely use again

Resposta da Entertainers Tickets
I was struggling to get some tickets…
I was struggling to get some tickets sorted and as the result of an email Elsie at Stage City helped me and as the result I got the tickets that I wanted. Elsie was just so helpful. I don't know if I could have done it without her friendly help.

Resposta da Entertainers Tickets
First class customer service
First class service
Purchased Motown tickets in Jan - couldn’t find the confirmation email for next week’s show. Emailed past 7pm and received an email indicating that they will look into my query in the morning ( when the office is open) and get back to me. 9.15am the following day, received a further reply with my confirmation email resent.
Thank you kerrie for your quick replies and assurance - would def recommend using this platform for tickets - will use again

Resposta da Entertainers Tickets
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