Product hasn't arrived to be stitched yet (Feb 24) even though order was placed in January. Event is in 4 days with no time to correct. I found out by checking status. No one reached out. Awful, wors... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Product hasn't arrived to be stitched yet (Feb 24) even though order was placed in January. Event is in 4 days with no time to correct. I found out by checking status. No one reached out. Awful, wors... Ver mais
A empresa respondeu
If I could give zero stars or negative stars, then I would do so. Three separate orders have been neglected. Rush orders were not fulfilled and I had to follow up on multiple orders to ensure comple... Ver mais
Order arrived in a reasonable time; printing on t-shirts and embroidery on toques were done well and looked like the proofs. Shipping was from within Canada. Overall a good experience. Website soft... Ver mais
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This is the second time I've ordered from Entripy and they didn't disappoint, once again. Great quality product, responsive customer service, and fast turnaround. I'll order from them again, for sur... Ver mais
A empresa respondeu
Entripy Custom Clothing is Canada’s largest custom apparel decorator offering screen printing and embroidery on custom t-shirts, jackets, sweatshirts, caps and more. Entripy offers a fast 5-business day turnaround on any quantity orders from one to thousands in bulk with all-inclusive online pricing. All screen printing and embroidery is done out of Entripy’s 55,000 square foot facility in Oakville, Ontario. In-house client experience representatives provide extended client service hours over phone, email and live chat.
2767 Brighton Rd., L6H 6J4, Oakville, Canadá
Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Great selection of products with a great variety of value depending on your needs. Good communication via customer service and seamless interaction from initial order, proof approval, production and shipment.
Will continue to use Entropy!
😁👍👍
Print quality was inconsistent unfortunately.
We did reach out for an explanation and resolution, however nothing was offered.
Everything from ordering and helping with the design was made easy. Product that I ordered was great quality.
Easy interface, quick turnaround time and always happy with the product :)
If I could give zero stars or negative stars, then I would do so. Three separate orders have been neglected. Rush orders were not fulfilled and I had to follow up on multiple orders to ensure completion.
It was very easy to get in touch with their customer service, and they were extremely helpful throughout the entire ordering process. My order was delivered promptly.

Resposta da Entripy Custom Clothing
Last few orders have been challenged for repetitive follow ups on order accuracy prior to proof finalization. Live discussion occur to correct but then during proof process things change that were previously approved.

Resposta da Entripy Custom Clothing
This is the second time I've ordered from Entripy and they didn't disappoint, once again. Great quality product, responsive customer service, and fast turnaround. I'll order from them again, for sure!

Resposta da Entripy Custom Clothing
I didn't receive shirts in my "completed order" and I wasn't notified about it. So when I got a notification about my order being ready I let other team members know we were ready to go. When we opened the box there were shirts missing. I tried to ring and find out what was going on with the "completed order" I was told someone in sales would call and that didn't happen. I had to follow up several times before I got an answer and then once things were organized I wasn't notified when the re-prints were done. Sad to try and support a local business and get such poor service.

Resposta da Entripy Custom Clothing
Non-profit discount FTW! Thank you for your prompt service and high quality prints! Our events are extra successful with the shirts that you printed for our staff, participants and as prizes.

Resposta da Entripy Custom Clothing
Product hasn't arrived to be stitched yet (Feb 24) even though order was placed in January. Event is in 4 days with no time to correct. I found out by checking status. No one reached out. Awful, worst experience since dealing with them from 1999!
UPDATE: Jenn and the team moved mountains and had my order ready. Also, a discount was offered due to the mix up. This company takes responsibility and fixes hiccups. The generous discount is going towards my new Spring order.

Resposta da Entripy Custom Clothing

Resposta da Entripy Custom Clothing

Resposta da Entripy Custom Clothing
Great products and product support. I recommend this company for your branding needs.

Resposta da Entripy Custom Clothing
The stitching quality is great. Second time I’ve made an order through Entripy, because I like the custom order platform. Both orders had an issue, first was threads on some hoodies were pulling out at seems when we got the order, this order the hats didn’t come with the agreed on layout for text. One hat had all the text, other 5 hats had issues with missing embroidery text. This order felt like it took a while for a small test order.

Resposta da Entripy Custom Clothing
Quick turnaround on proof and orders. Good pricing on volumes. Use them quite often

Resposta da Entripy Custom Clothing
Ordered 200 shirts for a sports association. Product was exactly as ordered, processed quickly and at a reasonable price. And a Canadian company!!!!!

Resposta da Entripy Custom Clothing
We got basketball/volleyball jerseys for our school. The ordering platform was not super user-friendly, but the value was excellent and the quality is decent. Our order took a bit longer than expected, but we left a long lead time so it arrived in time for our sports season. In general, we are happy with how they look and feel, BUT the sizing was unexpectedly large. I should have done more research, but I assumed from kids clothing sizes that a Youth M would correspond roughly to a 10-12 kids size. We are a middle school of 11- to 14-year-olds, so we ordered a mix of YM, YL, YXL, and some adult sizes. The Youth M fit our largest Grade 8s perfectly, and everything else fits like a dress. There are no jerseys that would comfortably fit the smaller Grade 6s. If you are buying jerseys, size them down at least 2 sizes.

Resposta da Entripy Custom Clothing
Printing was done well & delivery was on time. Pricing was good as well, so can't really ask for more!

Resposta da Entripy Custom Clothing
Quick and easy.
I have used Entripy for several years for a small run tee shirt order on a yearly basis. Really easy to design, sign off on and then pick up. Quality product time and time again.

Resposta da Entripy Custom Clothing
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