Ordered shoes 3 weeks ago and they still haven’t arrived, was finally told they’re on pre order even though this is not mentioned on the website, tried to contact countless times to find out when thes... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordered shoes on pre order for delivery in February. Sent numerous emails Chasing as absolutely nothing received from them in regards to updates! Finally had enough and asked for a refund as the ev... Ver mais
So I cant talk about the shoes yet, because they still didnt arrive. Paid extra for premium shipping 1-2 working days. I ordered 3 weeks ago. Wanted to wear them to prom, unfortunatly prom was a week... Ver mais
This is a great company. Shipping is always fast. Products always arrive exactly as pictured, and the customer service is amazing. They really try to work with and help you resolve any issues, especia... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The online destination for women's footwear, for heels, ankle boots, thigh high boots & more. 15% off when you sign up to our newsletter
Informações de contacto
Reino Unido
- hello@envyshoesuk.com
- envyshoesuk.com
2,5
Mau
1 mil opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thank you so much I love the shoes it’s…
Thank you so much I love the shoes it’s an amazing in great condition,
Better than what I was expecting once again thank you 😊🙏❤️
8 de janeiro de 2022
Resposta da Envy Shoes
Hi Muhamed,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Always great...quality product and fast…
Always great...quality product and fast delivery. Will continue to use as preferred shoe/ boot supplier
6 de janeiro de 2022
Resposta da Envy Shoes
Hi Toni,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Quick delivery and amazing shoes
Quick delivery and amazing shoes! So light and comfy and will definitely be ordering again soon!
3 de janeiro de 2022
Resposta da Envy Shoes
Hi Miss Shaw,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
I bought a pair of boots for my…
I bought a pair of boots for my daughter. Great communication from the start, quick delivery and she loves the boots
29 de dezembro de 2021
Resposta da Envy Shoes
Hi Sally,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that your daughter loves her new shoes!
Welcome to the #envyarmy xoxo
Love all their shoes and boots
Love all their shoes and boots. Sandals are very cute and comfortable and their boots are amazing!. Best deals and variety ever!
29 de dezembro de 2021
Resposta da Envy Shoes
Hi Angela,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Horrible experience!!!
Horrible experience with an order that they lost during their delivery partner. $150 order which was placed an November 26 2021 which was going to be gifts. Now we are at December 29 2021 and nothing. At this point i definitely would NEVER buy from here again!. I finally got an email back today saying they need 28 days for my package to be labeled “missing” to resend or refund my money. We’re already at over a month and nothing. My advice would be find another store to purchase from. I purchase many things online and this has been one of the WORST experience by far!
29 de dezembro de 2021
Resposta da Envy Shoes
Hello Jay,
I’m so sorry to hear that on this occasion we didn’t deliver the high level of service we strive to achieve. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
Resposta da Envy Shoes
Hi Linda,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Paid for next day delivery arrived late
27 de dezembro de 2021
Resposta da Envy Shoes
Hello Sharon,
I’m so sorry to hear that on this occasion we didn’t deliver the high level of service we strive to achieve. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
The high heels are so beautiful but…
The high heels are so beautiful but they are too tight in the area of the toes, so they do hurt a little…
26 de dezembro de 2021
Resposta da Envy Shoes
Hey Lynn,
I’m so sorry to hear you don't love your order! We have an easy returns and exchange process on the link below if you would like to return them to us. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
https://envyshoesuk.com/pages/returns
Resposta da Envy Shoes
Hi Dazey,
Thank you for taking the time to leave such a lovely review, but I think you accidentally pressed one star instead of five! We would really appreciate it if you could amend this! We are so happy that you love your new shoes.
Welcome to the #envyarmy xoxo
The shoes were a size or maybe a size…
The shoes were a size or maybe a size an a half bigger than what my original size is, I can’t even walk in them, there are HUGE they looked like an 8.5 instead of a 7.. I wasn’t able to exact age them because it was on sale
25 de dezembro de 2021
Resposta da Envy Shoes
Hey Melissa,
I’m so sorry to hear you don't love your order! We always quality check our shoes to ensure that they are true to size, so sorry to hear that you don't feel this was the case. We also have a size guide available on the website. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
Arrived fast and good quality!
24 de dezembro de 2021
Resposta da Envy Shoes
Hi Ruby,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Still have yet to receive the shoes.
24 de dezembro de 2021
Resposta da Envy Shoes
Hi Alexis,
I’m so sorry to hear this. All orders placed will receive a tracking email upon dispatch, please check your junk folder if you did not receive this. I’ve just checked your tracking and your order is with customs and on track to be delivered within the expected timeframe given at checkout. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
As expected
Fast delivery. Boxed and bagged professionally. I’m normally a 6 1/2 so o went with a 6 but still a slight bit big. Great quality. I love them the look and feel great but next time I will go with a 5.
23 de dezembro de 2021
Resposta da Envy Shoes
Hi Sherri,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Avoid at all costs SCAMMERS
Don't waist your money I paid £50 for boots that have just fell apart and customer service don't want to help noone! I did get warned about this site but thought I would give it the benefit of the doubt NEVER again.
Don't waist your money go to simmi shoes public desire ASOS ikrush... trust me!
22 de dezembro de 2021
Opinião espontânea
Resposta da Envy Shoes
Hello Beth,
I’m so sorry to hear that on this occasion we didn’t deliver the high level of service we strive to achieve. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
Great shoes and great service
21 de dezembro de 2021
Resposta da Envy Shoes
Hi Hanna,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
$230 to ship boots back!!!!!
Boots are big. I wanted to send them back and get a smaller size. I got shocked I have to pay $230 for shipping.
I’ll never buy from you.
20 de dezembro de 2021
Resposta da Envy Shoes
Hi Roula,
I’m so sorry to hear this! We are working on making returns more affordable, but as we are still a small business it is a huge expense to cover them completely. Nevertheless we appreciate your feedback. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
Great website with plenty of varied…
Great website with plenty of varied things to purchase...Great styles too
20 de dezembro de 2021
Resposta da Envy Shoes
Hi Karen,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
Shoes broken, delivered 3 days late
I’m afraid I ordered a pair of shoes, paid for next day delivery, they actually took 3 working days to arrive and when they did arrived they were broken!
The customer service team were lovely and replied to me quickly but I won’t be ordering from there again I’m afraid. Which is upsetting because all their shoes look gorgeous.
20 de dezembro de 2021
Resposta da Envy Shoes
Hello Amy,
I’m so sorry to hear that on this occasion we didn’t deliver the high level of service we strive to achieve. If you require any further assistance please email us on hello@envyshoesuk.com. Thank you x
The boots are amazing 👏
19 de dezembro de 2021
Resposta da Envy Shoes
Hi Debbie,
Thank you for taking the time to leave such a lovely review, we truly appreciate it. We are so happy that you love your new shoes!
Welcome to the #envyarmy xoxo
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.