EPCS DIRECT Opiniões

445

•

4,9

Serviço de saúde ambiental

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Leia as opiniões dos outros

Quick efficient service. They fitted in with my busy schedule and last minute change in availability. The engineer arrived earlier in the day, as requested, he was pleasant, professional and compl... Ver mais

Called EPC Direct for an urgent appointment and they literally came out the next day. Karim was friendly and professional, explained what he would need to do, did it swiftly and the report was with... Ver mais

A empresa respondeu

Andrew came down to carryout an EPC on my property. He took time to explain the new government regulations to not include the garage in the measurements. He detailed well all the new features of the h... Ver mais

Needed an EPC doing at short notice. A date and time was arranged straight away. Maddison was very knowledgeable and has also helped with follow up questions. Couldn’t be happier. Would definitely rec... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

Fast, reliable, and local — EPCS DIRECT proudly serves the Midlands and West Midlands with same and next-day EPC certificates for property sales, rentals, remortgages, and energy grants.

Informações de contacto

2 Juliet Close, LE3 3BH, Leicester, Reino Unido
03337330222
orders@epcsdirect.co.uk
epcsdirect.co.uk

4,9

Excelente

445 opiniões

5 estrelas

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1 estrela

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Todas as opiniões

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67 opiniões nos últimos 12 meses

Escreva uma opinião

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

24/04/2024

Great service

Great service. The whole process from start to finish was painless. I was informed every step of the way. And I paid exactly what was quoted. Would definitely use again!

23 de abril de 2024

Opinião espontânea

19/04/2024

Drew is a giant of a man

Drew is a giant of a man. Came on time and did his work to great satisfaction. Made me laugh too, truly great.

19 de abril de 2024

Opinião espontânea

19/04/2024

This was a great service all round,was…

This was a great service all round,was really uncomplicated.. arrived on time,no messing,got what he needed to do done.very pleasant and friendly defo use again.highly recommend this guy

18 de abril de 2024

Opinião espontânea

18/04/2024

Excellent

Great service.
very professional and polite.
I would recommend Karim's service to any one.
great job

18 de abril de 2024

Opinião espontânea

17/04/2024

Drew very friendly chatty and professional explained everything we needed to know…very good at his job highly recommended thankyou

11 de abril de 2024

Opinião espontânea

12/04/2024

Excellent service

Excellent service, very fast & reliable highly recommend

12 de abril de 2024

Opinião espontânea

12/04/2024

Excellent experience

Very polite, courteous, well informed and an EPC at the end of it,just what we needed. Recommend highly.

12 de abril de 2024

Opinião espontânea

11/04/2024

FAST DASH FOR CASH, IGNORING CUSTOMERS EVIDENCE

dashed out at end of day 15 mins, didnt bother to look at roof insulation. Provided them with pictures showing insulation when recent 2020 re roofing was done. Chose to ignore that and fact that previous epc (TOOK SCREEN PRINTS) took account of insulation and down rated saying there isnt any. AVOID FAST DASH FOR CASH OUTFIT NOT CONSIDERING PREVIOUS CUSTOMERS EPC. TBH WHO REMOVES INSULATION??!! I HAVENT.

14 de fevereiro de 2024

Opinião espontânea

Resposta da EPCS DIRECT

Actualizada a 11/04/2024

Hello Stuart,

I am sorry to hear this.

We have looked into the EPC, site notes, assessor evidence and evidence that you provided.

No accredited EPC assessor can use an old EPC report for a future report as things can change over 10 years to a property. The report has to be audited with photographic evidence.

As you can appreciate this is a certification that is uploaded onto the national gov.uk website for prospective buyers to see.

I can see have a roof room at the property, your house was built pre 1929 so we have to insert the insulation levels as “as built” unless you have and receipts showing the exact levels of insulation or if the assessor can get into the roof space to measure the insulation.

On this occasion you provided photos external from the property when the roof was being changed but we can’t evidence an exact amount of insulation, if we insert 250mm and there is only 100mm this is factually incorrect and your new buyer could take legal action for incorrect information.

If you are able to find any receipts or photographs with an exact amount of insulation in the roof space we can resubmit your report and amend this for you as explained via email.

Without this we can’t input a factual amount of insulation in your roof space and the report will have to stay the same.

Please feel free to reach out to us via call or email Monday - Friday 08:00 - 18:00.

Charlotte Regals
Customer Relations Support
orders@epcsdirect.co.uk

10/04/2024

EPC completion

Friendly, professional, knowledgeable. Would definitely recommend when getting an EPC completed.

5 de abril de 2024

Opinião espontânea

9/04/2024

I can not thank drew enough

I can not thank drew enough!
I booked an appointment and the next day i got a variety of times and dates.
Drew is very professional and friendly, he was explaining everything as he was going along.

I got my certificate straight away!!
I 100% recommend EPCS! Fabulous service!

9 de abril de 2024

Opinião espontânea

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