We arranged our package with them in March 2025 and moved into the house in August 2026 to find there was no WiFi or hot water to start. After conversations they said they were unable to get the WiFi... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We arranged our package with them in March 2025 and moved into the house in August 2026 to find there was no WiFi or hot water to start. After conversations they said they were unable to get the WiFi... Ver mais
A empresa respondeu
The company provided great service and smooth process throughout the tenancy, I just wished the prices were a little cheaper.
A empresa respondeu
I highly recommend Epic Utilities. Their service is reliable, hassle-free and takes the stress out of splitting utility bills with housemates. With our own direct debits setup every month, you don’t h... Ver mais
Excellent customer service - really pleased. Had an issue with an external company who set up an account in my name and told me I had not been paying bills when I was signed up with Epic Utilities. Ep... Ver mais
A empresa respondeu
Bundle & save on unlimited student bills. All your bills—energy, water, broadband & more—in one simple payment. No hidden fees, no stress, and save up to 15% when you bundle.
11 Kings Park Road, SO15 2AT, Southampton, Reino Unido
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Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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These guys have been amazing. Recently moved into student housing and they have been super helpful in sorting out any mysterious bills or problems. Their customer service is truly amazing, they reply quickly and with plenty of advice/information that answers all questions we had. Would absolutely recommend them again.
Customer service is highly responsive and helpful. The system was really easy to set up. Prices were competitive and the entire service was very reliable throughout uni. Could not recommend a better all inclusive bills service for students.
Good service throughout. The only student bills service that I could find where the word “unlimited” actually meant unlimited. Dealing with them via email is easy and they respond in a timely manner. No issues with the service at all 5/5
Excellent service, a friendly approach, very fast replies to any question asked, and very reasonable prices. Highly recommended.

Resposta da Epic Student Bills

Resposta da Epic Student Bills
Was quick to setup and they respond to queries through email quickly. They also have a good website that lets you see your package and upcoming / past bills

Resposta da Epic Student Bills
Epic truly delivers for students. Setting up my direct debit over the phone was a breeze thanks to their helpful team. Quick and reliable service that’s perfect for student life ! Highly recommended.

Resposta da Epic Student Bills
Just renewed our bills package with Epic for July. Definitely the best prices I’ve seen plus they’ve done a great job managing our bills so it was a no brainer! I’d definitely recommend Epic.

Resposta da Epic Student Bills
Been using Epic for a while always good communication whenever there is an issue. Can’t thank Ben enough, after reporting problems with our internet he came to our house and set up a temporary solution. Very professional company can’t recommend enough!

Resposta da Epic Student Bills
Been with the company for around 5 months now and they've been really great! we had issues with our property regarding a pay as you go meter and they fixed the issue by changing the meter to a normal one for free for us which was great! very good response times via email and the staff are all really friendly! This was the cheapest student billing option we could find too and Epic has been excellent!

Resposta da Epic Student Bills
So far it’s been a really good experience. Signed up for the 1st July this year and epic setup the gas, electric, water and broadband quickly and kept us informed along the way. Answered all of my questions quickly and the team are really helpful as well!
Fantastic service, just moved into a property and used them as my provider for a two bed flat. Great, no complaints at all and seriously cheaper than the competition so it's a no brainer. If you mention their name to a competitor they'll try scare you by saying they're the new kid on the block but that's not stopped them from giving A* service and pricing.
I highly recommend Epic Utilities. Their service is reliable, hassle-free and takes the stress out of splitting utility bills with housemates. With our own direct debits setup every month, you don’t have to worry about chasing housemates for money. Their customer service is fantastic too, with friendly staff who respond quickly to any questions or issues you may have. If you’re moving into a student house especially with people you don’t know well, epic is definitely the way to go!!!
Great pricing and excellent service! Just renewed our groups bills package for July with Epic and I’m very happy with my experience so far.
I researched several similar companies. What stood out was there open and honest approach. Prices are fair and simple to understand plus they always came back quickly with communication.
Recently got a quote with Epic for a house we just secured. Great price, easy to use quote form and the team were really helpful with some questions I had
They set up a bills package without my asking. I completed a quote so that I could compare the prices of different providers before deciding and instead they have set up a package for me. Now I don't know if I will have to use them because they have forced me into this.

Resposta da Epic Student Bills
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