EquipMySchool.com Opiniões 

25
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We've been working with EquipMySchool as our preferred consolidator for overseas learning resource orders for 9 years now, and they've consistently delivered a great service. Their online portal is... Ver mais

Classificada 5 em 5 estrelas

Timely responses, direct phone calls from Andrew Schmidt to provide support when needed. Diane Moss is awesome and very helpful and is always willing to help. We experienced a coup in Niger and Equi... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

overall happy with the platform, however sometimes it takes quite some time to upload /edit an order (sometimes changes are not saved either)

A empresa respondeu

Classificada 4 em 5 estrelas

Continued caring service Diane Moss (Client Care) makes EquipMySchool.com special. Thank you for all your help. Masahiro Orii

A empresa respondeu

Informações sobre a empresa

  1. Loja de materiais escolares

Escrito pela empresa

Global supply chain for international education overseas. Exclusively exporting goods from the UK, America and Europe to British and American educational establishments around the world.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

25 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Como esta empresa usa o Trustpilot

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4,6

Todas as opiniões

(25)

1 opinião nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

99.9% on time and accurate!

As a new bursar I was extremely keen to ensure that the school order in my first year arrived on time and accurately. The EMS order met this by 99.9%. Teachers commented on this being the first time they had arrived back in mid August to find everything waiting for them.

The process is straightforward and ends up being quite enjoyable as allows staff to 'spend someone else's money'!

Overall, I couldn't fault EMS and will be using them again this year.

8 de janeiro de 2024
Opinião espontânea
logótipo da EquipMySchool.com

Resposta da EquipMySchool.com

Thank you for sharing your experience Patrick. We are all so pleased that it was a positive one. Shipping into Kuwait can be challenging so I am extra proud of the team for exceeding your expectations.

Classificada 4 em 5 estrelas

overall happy with the platform

overall happy with the platform, however sometimes it takes quite some time to upload /edit an order (sometimes changes are not saved either)

8 de janeiro de 2024
Opinião espontânea
logótipo da EquipMySchool.com

Resposta da EquipMySchool.com

Thank you for the review Benoit. The procurement platform is only the "wrapper" around the school supply service we provide. However, I'm really pleased you brought up the speed of the platform. I've been working on a server upgrade for a little while now and I'm really pleased to say it went live last week. Searches that were previously taking 3 or 4 seconds are now returned in a fraction of a second (ten times faster). The site is so much more pleasant to use. Please try it again and let me know what you think.

Classificada 5 em 5 estrelas

Thank you EquipMySchool for being so…

Thank you EquipMySchool for being so unique ! You folks are amazing, I am real grateful for the courteous and always helpful customer service. Helen, Andrew, Diane, Bradley, Stuart, you folks are wonderful, love you all. Keep it up !!

1 de setembro de 2023
Opinião espontânea
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Resposta da EquipMySchool.com

Thank you so much for the nice words Wafa. We love working with you to supply the school in Morocco.

Classificada 5 em 5 estrelas

Overall Satisfied with Room for Improvement

We've been partnering with EquipMySchool since 2017 at the American School of Antananarivo, and our overall experience has been positive. The introduction of the new ordering system through the Portal is a significant improvement, providing convenience and efficiency.

However, we've encountered a limitation with the current portal – it offers a limited selection of items. This results in our teachers having to seek additional items from other vendors, which, unfortunately, translates to more time spent shopping and manually entering data into separate spreadsheets.

While appreciating the positive aspects of EquipMySchool's services, we would like to suggest an enhancement to the portal by expanding the range of available items. Utilizing the items listed in our orders as a basis for improvement could be a practical approach.

We value our partnership and believe that this enhancement would further elevate the service provided by EquipMySchool.

Andry Rasolofomalala
Operations Management Officer
American School of Antananarivo

5 de janeiro de 2024
Opinião espontânea
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Resposta da EquipMySchool.com

Thank you Andry

We really enjoy working with you and it is our pleasure to supply the American School of Antananarivo.

I was sorry to hear your views regarding the range available on the EquipMySchool Procurement Portal. The portal is backed by a database of over 24 million products relevant to British and American Education, including all British and American books in print. Our automated systems constantly keep up to date the product ranges from well over 200 specialist suppliers to education.

Until your message here, we were very confident that teachers at an International School would be able to find everything and anything they might need for the classroom on our portal.

We will conduct an analysis of the non-portal orders from last year and from this year and compare the vendors your team are using with the vendors we have available. I will share the results with you later today. Any gaps we find will be fixed immediately.

Many thanks

Stuart Rickard
Director
EquipMySchool

Classificada 5 em 5 estrelas

Very organised

Very organised, efficient, effective, always ready to assist with anything to make sure our orders come through.

4 de março de 2023
Opinião espontânea
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Resposta da EquipMySchool.com

Thank you very much for the kind words about EquipMySchool. Our team really enjoys working with your teams. We will endeavour to keep up the good work.
Stuart

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